MuleSoft Anypoint Platform vs Workato comparison

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Workato compete in the integration platform market. MuleSoft has an advantage in comprehensive connectivity, while Workato offers intuitive automation, making it ideal for quick integration tasks.

Features: MuleSoft Anypoint Platform provides robust API management, extensive integration libraries, and powerful configurability suitable for complex enterprise environments. Workato, on the other hand, offers a low-code approach, pre-built connectors, and swift deployment capabilities catering to rapid integration needs.

Room for Improvement: MuleSoft can be complex for smaller teams requiring simplified installations or quicker solutions. It might benefit from a more streamlined initial setup process and improved user orientation for non-technical users. Workato could enhance its platform by adding more enterprise-level integration features, offering deeper customization options, and providing more robust security policies.

Ease of Deployment and Customer Service: MuleSoft requires a detailed initial setup, supported by its extensive documentation and customer support. Workato's cloud-based model facilitates faster deployment with minimal infrastructure demands, and it is known for efficient onboarding and support, ideal for quick implementation.

Pricing and ROI: MuleSoft implies higher initial costs due to its wide-ranging tools, yield substantial ROI for enterprises with comprehensive data strategies. Conversely, Workato presents a more cost-effective solution with lower entry fees and swift returns, appealing to businesses needing quick ROI without large investments.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Workato Report (Updated: March 2025).

MuleSoft Anypoint Platform vs. Workato

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

MuleSoft Anypoint Platform reduces costs, modernizes legacy systems, and ensures ROI for enterprises, with variable outcomes for smaller companies.

Sentiment score

8.5

Workato streamlines integration, boosts productivity, enhances database management, allows developer focus, and yields significant ROI within a week.

No quotes available

For more quotes and insights, download the MuleSoft Anypoint Platform report

In my experience, we have seen a return on investment, with results visible within a week.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

For more quotes and insights, download the Workato report

Customer Service

Sentiment score

6.8

MuleSoft Anypoint Platform offers responsive customer service, excelling for premium users, though mixed opinions exist on availability and documentation.

Sentiment score

8.6

Workato's support is highly rated for responsiveness and effectiveness, though users want availability during Singapore working hours.

The Salesforce team offers different levels of support.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Senior Consultant at Radiotechnologies

I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Scalability Issues

Sentiment score

7.6

MuleSoft Anypoint is scalable for medium to large enterprises, handling workloads efficiently but with noted costs and limitations.

Sentiment score

6.1

Workato's cloud-based scalability and licensing flexibility generally meet user expectations, despite some limitations with high data volumes.

MuleSoft provides the ability to scale, yet it is costly to do so.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Integration Lead at a retailer with 10,001+ employees

There are scalability limitations with Workato.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Stability Issues

Sentiment score

7.8

MuleSoft Anypoint Platform is stable and reliable, with some limitations in scalability and issues with connectors and Java troubleshooting.

Sentiment score

6.5

Workato is stable and reliable, but faces deployment issues and performance challenges under high data volumes.

No quotes available

For more quotes and insights, download the MuleSoft Anypoint Platform report

During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Room For Improvement

Users seek enhanced support, simpler setup, better integration, improved documentation, AI capabilities, and cost reduction for MuleSoft Anypoint Platform.

Workato needs enhancements in team collaboration, feature discoverability, global cloud presence, scalability, and transparency in licensing.

MuleSoft is considered expensive, so pricing is a major concern.

Integration Lead at a retailer with 10,001+ employees

When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Senior Consultant at Radiotechnologies

Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Setup Cost

MuleSoft Anypoint Platform is complex and costly, with high prices but potential savings for large-scale usage and pay-as-you-go options.

Workato offers flexible pricing with options like subscriptions and recipe-based plans, tailored to enterprise needs and usage levels.

MuleSoft is considered one of the more expensive products in the market.

Integration Lead at a retailer with 10,001+ employees

The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Senior Consultant at Radiotechnologies

No quotes available

For more quotes and insights, download the Workato report

Valuable Features

MuleSoft Anypoint Platform excels in API management, integration, scalability, and user-friendly deployment with strong support and security features.

Workato offers an intuitive no-code platform for quick app integration, saving time with drag-and-drop and pre-built connectors.

The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.

Integration Lead at a retailer with 10,001+ employees

The platform is integrated with Salesforce, making it preferable when using Salesforce products.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Senior Consultant at Radiotechnologies

It allows app-to-app and real-time integrations, which significantly enhance process efficiency.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Cloud Data Integration (4th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

11th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Anypoint Platform is 11.6%, down from 16.4% compared to the previous year. The mindshare of Workato is 4.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

Read full review

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

38%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

Redwood RunMyJobs vs MuleSoft Anypoint Platform

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Product Reports

MuleSoft Anypoint Platform

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Also Known As

Data Integrator, Anypoint MQ

No data available

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

MuleSoft Anypoint Platform vs. Workato