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MuleSoft Anypoint Platform vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
MuleSoft Anypoint Platform offers responsive support with varying service levels, but documentation and response times need improvement.
Sentiment score
9.0
Workato's customer support is highly rated for its professional service, real-time chat, and consistently high technical support ratings.
 

Room For Improvement

Sentiment score
5.2
MuleSoft Anypoint Platform requires improved error handling, scalability, support, integration options, and enhanced performance, security, and pricing flexibility.
Sentiment score
3.4
Workato needs updates for improved API management, app capabilities, EDI, cloud presence, low-code customization, ETL, licensing, and stability.
MuleSoft is considered expensive, so pricing is a major concern.
 

Scalability Issues

Sentiment score
7.6
MuleSoft Anypoint Platform is highly scalable and suited for enterprises, but requires investment for optimal performance and integration.
Sentiment score
6.8
Workato is scalable, supports various licenses, integrates with many apps, and benefits medium to enterprise-level users with minimal maintenance.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Setup Cost

Sentiment score
6.8
MuleSoft Anypoint Platform's high pricing challenges small businesses despite benefits, though a pay-as-you-go model may improve accessibility.
No sentiment score available
Workato's pricing starts at 50K per year, with additional costs for add-ons, advanced features, and varying licensing options.
MuleSoft is considered one of the more expensive products in the market.
 

Stability Issues

Sentiment score
6.8
MuleSoft Anypoint Platform is stable and reliable, but connector issues and external factors may affect its consistency.
No sentiment score available
Users praise Workato's performance and stability, built on AWS, despite occasional downtimes, with high ratings between 7-10.
 

Valuable Features

Sentiment score
8.1
MuleSoft Anypoint Platform excels in API management, offering easy integration, visual design, scalability, and seamless microservices support.
Sentiment score
8.5
Workato is a user-friendly, low-code platform with pre-built connectors and drag-and-drop automation, ideal for non-technical users.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

MuleSoft Anypoint Platform
Ranking in Integration Platform as a Service (iPaaS)
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
56
Ranking in other categories
Message Queue (MQ) Software (3rd), Business-to-Business Middleware (2nd), Workload Automation (9th), Cloud Data Integration (4th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Anypoint Platform is 14.1%, down from 16.5% compared to the previous year. The mindshare of Workato is 4.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Corydon Hinton - PeerSpot reviewer
Can seamlessly translate protocols and produce fairly quick results
Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
report
Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
41%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...
What is your primary use case for Workato?
We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...
 

Also Known As

Data Integrator, Anypoint MQ
No data available
 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Workato and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.