MuleSoft Anypoint Platform vs Workato comparison

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Sep 4, 2024

MuleSoft Anypoint Platform and Workato are both competitive integration platforms. Workato holds the upper hand for ease of deployment and pricing, while MuleSoft is preferred for its enterprise-grade features.

Features: MuleSoft Anypoint Platform offers comprehensive enterprise-grade features, ability to handle complex integrations, and robust capabilities. Workato provides ease of use, flexible automation capabilities, and a user-friendly interface.

Room for Improvement: MuleSoft Anypoint Platform could improve its cost structure, reduce complexity for simpler use cases, and streamline its setup process. Workato users recommend enhancements in API capabilities, more extensive documentation, and improved scalability.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform requires significant setup time and technical expertise. Workato is noted for straightforward deployment and quicker time-to-value. Both products receive commendation for customer service, but Workato's ease of deployment gives it an edge.

Pricing and ROI: MuleSoft Anypoint Platform comes at a higher upfront cost with a longer time to achieve ROI, making it a substantial investment for large enterprises. Workato offers more competitive pricing and faster ROI, making it attractive for organizations seeking cost-effective integration solutions.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Workato Report (Updated: July 2024).

MuleSoft Anypoint Platform vs. Workato

July 2024

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Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

1st

Average Rating

8.0

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (3rd), Business-to-Business Middleware (2nd), Workload Automation (9th), Cloud Data Integration (4th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Anypoint Platform is 15.4%, down from 16.6% compared to the previous year. The mindshare of Workato is 4.3%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Khedkar Bhagyashree

Technical Lead at DFS Singapore Pte Ltd

Mar 18, 2024

Easy to set it up, good support but we need to use APIs for external integration

When it comes to external systems, we need to use APIs. So, it needs some extra effort. When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward. We need to use RESTful APIs to get and push messages. While it's doable, it's not as simple as using the pre-built connectors. In future releases, Anypoint MQ can increase the message size limit a little bit. We faced issues while working with SAP integrations. SAP can have very large files, and we couldn't handle those within the Anypoint MQ limit.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to define multi-tiered APIs and reuse them is a fantastic platform feature."

"It's easy to develop APIs."

"We are very satisfied with the DevOps support."

"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."

"The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."

"It can scale."

"It is a stable product...The initial setup was simple."

"The exchange and API management features are the best in the market."

More MuleSoft Anypoint Platform pros

"Stability-wise, I rate the solution a ten out of ten."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"Workato is low code, intuitive, and easy to use."

"It is easier to use than other technical open-source technologies."

"It's easy to understand, makes flows and is efficient."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

Cons

"It doesn't work well when you try using it for the processing layer."

"Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations."

"The pricing can be a little bit less."

"It would be better if we had a clearer view of the solution's future releases."

"This becomes an expensive solution over time."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"Anypoint MQ could improve the user interface."

"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."

More MuleSoft Anypoint Platform cons

"A limitation is that their cloud presence is only in North America and Europe."

"I would like to see the dashboarding and reporting processes improved."

"It is tedious to make a tailor-fit function."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

Pricing and Cost Advice

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Mule Anypoint Platform is an expensive solution."

"Making changes in Anypoint MQ is expensive."

"The product comes complete at one set price including support."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."

More MuleSoft Anypoint Platform pricing and cost advice

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Workato is an expensive solution."

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

40%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

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Product Reports

MuleSoft Anypoint Platform

August 2024

Download MuleSoft Anypoint Platform product report

Download Workato product report

August 2024

Also Known As

Data Integrator, Anypoint MQ

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Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute