MuleSoft Anypoint Platform vs Workato comparison

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Sep 4, 2024

MuleSoft Anypoint Platform and Workato are both competitive integration platforms. Workato holds the upper hand for ease of deployment and pricing, while MuleSoft is preferred for its enterprise-grade features.

Features: MuleSoft Anypoint Platform offers comprehensive enterprise-grade features, ability to handle complex integrations, and robust capabilities. Workato provides ease of use, flexible automation capabilities, and a user-friendly interface.

Room for Improvement: MuleSoft Anypoint Platform could improve its cost structure, reduce complexity for simpler use cases, and streamline its setup process. Workato users recommend enhancements in API capabilities, more extensive documentation, and improved scalability.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform requires significant setup time and technical expertise. Workato is noted for straightforward deployment and quicker time-to-value. Both products receive commendation for customer service, but Workato's ease of deployment gives it an edge.

Pricing and ROI: MuleSoft Anypoint Platform comes at a higher upfront cost with a longer time to achieve ROI, making it a substantial investment for large enterprises. Workato offers more competitive pricing and faster ROI, making it attractive for organizations seeking cost-effective integration solutions.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Workato Report (Updated: October 2024).

MuleSoft Anypoint Platform vs. Workato

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Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (3rd), Business-to-Business Middleware (2nd), Workload Automation (9th), Cloud Data Integration (4th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Anypoint Platform is 14.1%, down from 16.5% compared to the previous year. The mindshare of Workato is 4.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Mar 19, 2024

Can seamlessly translate protocols and produce fairly quick results

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When we talk about the APIs, there are multiple policies one can apply on APIs, like rate limiting policies, OWASP policies, and OWASP security policies, that can be easily configured in Mule Anypoint Platform."

"This is the easiest and best tool available."

"The solution's market place for different kinds of integration platforms is the most valuable feature."

"It's easy to develop APIs."

"The most valuable feature of Mule Anypoint Platform is rapid development."

"Customers can make use of Runtime Fabric, an RTF environment."

"The tool’s API management capabilities are excellent."

"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."

More MuleSoft Anypoint Platform pros

"Workato is low code, intuitive, and easy to use."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"It's easy to understand, makes flows and is efficient."

"It is easier to use than other technical open-source technologies."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

Cons

"This becomes an expensive solution over time."

"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."

"It doesn't work well when you try using it for the processing layer."

"The solution is very costly. The solution should provide a package with fewer capabilities at a lower price for specific companies that don’t have a big IT budget. Not every customer requires all the capabilities of the software. It will be a good fit in the market, and they will easily sell it more."

"Better documentation, in particular with respect to the initial setup, would be helpful."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"The runtime management and connectors could use some work and are vulnerable to breakage after upgrades."

"The platform's data integration tools need improvement on the processing side."

More MuleSoft Anypoint Platform cons

"I would like to see the dashboarding and reporting processes improved."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"A limitation is that their cloud presence is only in North America and Europe."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

"It is tedious to make a tailor-fit function."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

Pricing and Cost Advice

"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

"The solution is the priciest in the market which is an issue for some clients."

"Licensing can be complex as is the case with most iPaaS/cloud offerings."

"Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi."

"The product is still very expensive."

"Price-wise, it is a good product since it is reasonably priced."

More MuleSoft Anypoint Platform pricing and cost advice

"Workato is an expensive solution."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

41%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

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Product Reports

MuleSoft Anypoint Platform

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Also Known As

Data Integrator, Anypoint MQ

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Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

MuleSoft Anypoint Platform vs. Workato