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Workato pros and cons

Vendor: Workato
4.2 out of 5
149 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Workato offers smooth integration with a variety of applications across industries such as finance, HR, and customer operations through a wide range of out-of-the-box connectors and APIs.
Its strong automation and workflow capabilities allow users to build workflows easily and quickly.
Users appreciate its low-code, intuitive approach, enabling faster development and integration with SQL databases or APIs via configuration.
AI automation in Workato simplifies integration development by understanding requirements from prompts and automating the process.
Workato is noted for its stability, earning a ten out of ten in stability ratings.

CONS

Management dashboard has shortcomings that need improvement.
ETL and ELT capabilities are not very strong and could be improved for complex transformations.
Customers encounter platform downtime during deployment where Workato does not serve actual requests.
Data flow and debugging processes need improvement, especially for tracing issues.
Workato struggles with scalability handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
 

Workato Pros review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Their automation and workflows are very strong, and you can build the workflows very easily and quickly.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It's easy to understand, makes flows and is efficient.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
SK
Aug 3, 2023
It is easier to use than other technical open-source technologies.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato is low code, intuitive, and easy to use.
PN
Mar 5, 2025
Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation.
PP
Feb 25, 2025
Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration.
Derek Welch - PeerSpot reviewer
Jun 12, 2023
Stability-wise, I rate the solution a ten out of ten.
 

Workato Cons review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
A limitation is that their cloud presence is only in North America and Europe.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It is tedious to make a tailor-fit function.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
SK
Aug 3, 2023
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
I would like to see the dashboarding and reporting processes improved.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.
PN
Mar 5, 2025
The Electronic Data Interchange (EDI) capabilities could be improved.
PP
Feb 25, 2025
The data flow and debugging processes need improvement, especially for tracing issues.
Derek Welch - PeerSpot reviewer
Jun 12, 2023
The management dashboard in the solution is an area with shortcomings that needs improvement.