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Workato pros and cons

Vendor: Workato

4.3 out of 5

12 reviews
100% willing to recommend

150 followers

Pros & Cons summary

Workato excels in integrating with finance, HR, and customer operations through numerous connectors and APIs, offering a low-code platform that reduces development time. AI automation simplifies integration development. Despite its strengths, limitations include a cloud presence only in North America and Europe, weaker ETL/ELT for complex tasks, downtime during deployments, scalability challenges, and lacking version control in CI/CD pipelines.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Workato offers seamless integration with numerous out-of-the-box connectors and APIs, making it ideal for diverse applications in finance, HR, and customer operations.

Automation and workflows within Workato are robust, allowing users to create workflows easily and quickly.

Workato is intuitive and low-code, reducing total development time by generating code effortlessly and integrating with SQL databases or APIs through configuration.

AI automation in Workato simplifies integration development by understanding prompts and crafting necessary automation.

Workato is rated highly for stability, showcasing solid performance and reliability.

CONS

A limitation is that Workato's cloud presence is only in North America and Europe.

Workato's ETL and ELT capabilities are not very strong and could be improved for complex transformations.

The dashboarding and reporting processes need improvement.

Workato struggles with scalability when handling high data volumes, requiring chunking for initial data loads.

The CI/CD pipeline lacks a version control system similar to GitHub for easier deployment.

Workato Pros review quotes

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

Their automation and workflows are very strong, and you can build the workflows very easily and quickly.

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Application Integration Engineer, Senior at TraceLink

Jan 18, 2023

It's easy to understand, makes flows and is efficient.

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reviewer1163055

Sales Director at UiPath

Aug 25, 2022

It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.

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Free Report: Workato Reviews and More

Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

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SK

Developer at Tenacious Techies

Aug 3, 2023

It is easier to use than other technical open-source technologies.

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reviewer1552686

Senior Techinal Lead at a tech services company with 51-200 employees

Jan 20, 2023

The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.

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Founder and CEO at Zertain

Jul 21, 2023

Workato is low code, intuitive, and easy to use.

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reviewer2688690

Senior Software Engineer at Zendesk

Apr 8, 2025

I would recommend Workato because everyone is moving away from writing extensive code.

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PN

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Mar 5, 2025

Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration.

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Chief Executive Officer at ICT Intelligence

Jun 12, 2023

Stability-wise, I rate the solution a ten out of ten.

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Workato Cons review quotes

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

A limitation is that their cloud presence is only in North America and Europe.

Read full review

Application Integration Engineer, Senior at TraceLink

Jan 18, 2023

It is tedious to make a tailor-fit function.

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reviewer1163055

Sales Director at UiPath

Aug 25, 2022

The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.

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Free Report: Workato Reviews and More

Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

847,862 professionals have used our research since 2012.

SK

Developer at Tenacious Techies

Aug 3, 2023

From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.

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reviewer1552686

Senior Techinal Lead at a tech services company with 51-200 employees

Jan 20, 2023

I would like to see the dashboarding and reporting processes improved.

Read full review

Founder and CEO at Zertain

Jul 21, 2023

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.

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reviewer2688690

Senior Software Engineer at Zendesk

Apr 8, 2025

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.

Read full review

PN

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Mar 5, 2025

The Electronic Data Interchange (EDI) capabilities could be improved.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

The data flow and debugging processes need improvement, especially for tracing issues.

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Chief Executive Officer at ICT Intelligence

Jun 12, 2023

The management dashboard in the solution is an area with shortcomings that needs improvement.

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Product Categories

Product Categories

Integration Platform as a Service (iPaaS)

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Product Categories

Product Categories

Integration Platform as a Service (iPaaS)

Popular Comparisons

Popular Comparisons

MuleSoft Anypoint Platform vs Workato

webMethods.io vs Workato

SAP Cloud Platform vs Workato

Oracle Integration Cloud Service vs Workato

SnapLogic vs Workato

Boomi iPaaS vs Workato

Microsoft Azure Logic Apps vs Workato

MuleSoft Composer vs Workato

Jitterbit Harmony vs Workato

Tray.io vs Workato

Celigo Integration Platform vs Workato

See all alternatives

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