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reviewer1601424 - PeerSpot reviewer
Field Services IT Desktop Support Supervisor at a government with 5,001-10,000 employees
Real User
Easy to use, very effective, and scales well
Pros and Cons
  • "We have found the stability to be very reliable."
  • "Technical support can be a bit slow at times."

What is our primary use case?

We have this at an enterprise level and we have it for all our endpoints. We use the product for disk encryption, anti-malware, and BPM blades.

What is most valuable?

The solution offers disk encryption, anti-malware, and BPM blades. For example, the Disc Encryption Software Blade is actually a part of this endpoint security solution. The whole thing is good for us.

The product has been proven 100% effective with us. We haven't had anything related to any threats passing to us for the past five years.

The solution is easy to use. It is self updated when there's a new version. It updates seamlessly, no matter what features you have. However, depending on what we use, there are some features that they will not apply in the clinics. We don't have the preview screen. We can customize it in a way that it doesn't disrupt our operation depending on if it is a laptop, it is a desktop.

The security is very good.

The solution is very straightforward.

The solution scales well.

We have found the stability to be very reliable. 

What needs improvement?

The solution is mostly very good. The reason why I'm trying to compare it with FireEye is due to the fact that it's supposed to be a mandate by the State. We are trying to justify the fact that we don't need to change our environment. For example, if the only thing that they want is to provide reports for the State, then that's a different story. We can customize the reports based on what they're asking for. We don't need to change or want to, however, the State may require us to.

Technical support can be a bit slow at times. 

For how long have I used the solution?

We've dealt with the solution for ten years.

Buyer's Guide
Check Point Harmony Endpoint
December 2024
Learn what your peers think about Check Point Harmony Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. Its performance is good. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the product is very good.

How are customer service and support?

The solution offers very good technical support. While they may be a bit slow, they always come through with a solution. 

How was the initial setup?

The initial setup is very straightforward. It's not a problem at all. 

What's my experience with pricing, setup cost, and licensing?

I have no information in terms of the pricing. I'm not involved with neither the purchase, maintenance, contract, or anything that has to do with licensing.

Which other solutions did I evaluate?

The company may be interested in trying to change to FireEye. I'm looking at it now to see what differences and advantages are at play. 

What other advice do I have?

We're just a customer and an end-user.

I'd rate the solution at a ten out of ten. We've had no problems with it at all.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead547e - PeerSpot reviewer
Lead at a financial services firm with 10,001+ employees
Real User
It provides remote access for the staff, but we have experienced some sales issues
Pros and Cons
  • "It provides remote access for the staff and increases their productivity."
  • "A couple of times, we experienced some sales issues."

What is our primary use case?

The primary use case is VPN.

How has it helped my organization?

It provides remote access for the staff and increases their productivity.

What is most valuable?

  • Certificate management
  • VPN

How are customer service and technical support?

A couple of times, we experienced some sales issues.

The technical support is good.

How was the initial setup?

The initial setup was moderately complex. We had to wait for it to do a few runs, back and forth, until it was solid.

What about the implementation team?

We did the deployment in-house.

What was our ROI?

We have seen a measurable decrease in the hang times of the detector responses by five percent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point Harmony Endpoint
December 2024
Learn what your peers think about Check Point Harmony Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Hazel Zuñiga Rojas - PeerSpot reviewer
Administrative Assistant at Tecapro
Real User
Great security, reliability, and offers a centralized administration of unified services
Pros and Cons
  • "Its most valuable feature is being able to integrate cloud services and centralize the protection policy from a single administration dashboard."
  • "I would like to see is this same solution being able to link with the services of different corporate networks as if they were a remote access VPN extension and thus not require additional licenses."

What is our primary use case?

We had to protect our equipment inside and outside the perimeter network, regardless of where we were. Due to this need, we came to use Check Point Harmony Endpoint, which was extremely easy to deploy from the moment we logged in to the website. 

This solution is very user-friendly. After the Check Point tenant is created, it allows us to download the application for iOS or Windows, and it is only a matter of installing it so that the teams can start reporting to the Harmony Endpoint cloud. 

How has it helped my organization?

It came to provide us with security, reliability, and a centralized administration of unified services. It works regardless of whether you work on Mac or Windows systems, which are among the equipment we have in our organization. Today, our equipment is very diverse. However, we have managed to protect everyone with this solution. Check Point Harmony Endpoint provides support within the new organizational disruption trend of teleworking. With it, we manage to protect and manage all teams from a centralized policy. 

What is most valuable?

Its most valuable feature is being able to integrate cloud services and centralize the protection policy from a single administration dashboard. We are achieving uniform work that is easy to manage if any changes are necessary. Being able to give us an inventory of the equipment and the health status of everything from a single place has been great. This solution has become a great ally for the prevention of threats and security problems caused by viruses such as ransomware, and we are protected against threats, which is of great value. 

What needs improvement?

I would like to see this same solution being able to link with the services of different corporate networks as if they were a remote access VPN extension and thus not require additional licenses. We'd like to be able to integrate several products and services into one to be more efficient and user-friendly within the infrastructure. 

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Analyst / Developer at a tech services company
Real User
Reduces malicious attacks and restricts users from accessing sites via our network
Pros and Cons
  • "In terms of network usage, it actually reduced the amount of malicious attacks that we had. Before, we really didn't have a secure network. Each endpoint had to protect itself and probably most of them were not actually protected. Now, it's an entire process in which we've been able to cut down significantly the amount of malicious attacks by 60 percent that we get in the organization. It helps us to adequately monitor what has been going on with our network traffic and stopping individual attacks from accessing certain sites where we want to have restrictions or limitations."
  • "There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc."

What is our primary use case?

We use it to manage our entire network and protect network traffic in terms of files that go out and come in. This protects our network between any platform we access or interactions between our clients and us. Also, it helps to monitor and block malicious applications, then it prevents these sites from accessing our stuff.

We use it for the endpoints and all the additional points which access the network in the organization. It protects everything across the board, from the server to the many other devices, like your phones and laptops. 

How has it helped my organization?

In terms of network usage, it actually reduced the amount of malicious attacks that we had. Before, we really didn't have a secure network. Each endpoint had to protect itself and probably most of them were not actually protected. Now, it's an entire process in which we've been able to cut down significantly the amount of malicious attacks by 60 percent that we get in the organization. It helps us to adequately monitor what has been going on with our network traffic and stopping individual attacks from accessing certain sites where we want to have restrictions or limitations.

What is most valuable?

The sandboxing feature: I like the entire process. It's one thing for it to detect, but another thing to have a remediation plan. It actually extracts out what we need to make it a clean file. 

What needs improvement?

There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc.

For how long have I used the solution?

I have been using it since sometime from the beginning of last year.

What do I think about the stability of the solution?

It works just fine. I haven't experienced any issues.

What do I think about the scalability of the solution?

It scales well. It accommodates all the endpoints that we have in our organization. As we grow, we do plan to increase usage.

We use it in our entire organization. Every staff person and device has access to the solution. We have approximately 250 endpoints. 

We have 10 IT managers and systems engineers directly working on it. I also work with the solution as a business analyst/developer.

How are customer service and technical support?

The technical support is good. It is a straightforward solution. We have not really needed to call for anything because they train you on how to use this solution. You already have the IPS working and know how that works. It's not something that is complex.

Which solution did I use previously and why did I switch?

We were previously using Sophos. We switched to Check Point because the pricing was much cheaper (by 25 percent).

How was the initial setup?

The initial setup was straightforward. You're required to have some administrative training on how to use the solution. The deployment took between three to six months.

What about the implementation team?

We worked directly with the vendor. The vendor had a partner in my region. Therefore, we worked directly with the partner, who was also working with Check Point. So far, the experience has been great. They were efficient. We have been able to achieve the reason why we set up and procured this solution.

What was our ROI?

We have seen ROI. It reduces malicious attacks and restricts users from accessing sites via our network.

What's my experience with pricing, setup cost, and licensing?

As we grow, we've been given room to add additional licenses in terms of all our endpoints. 

In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth. 

The solution is too pricey.

Which other solutions did I evaluate?

We only evaluated Check Point and Sophos. There are only two really good cybersecurity solutions locally. You are either doing Sophos or Check Point. It is one or the other.

What other advice do I have?

It is a great fit for any organization. I would rate the solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Head of IT Director at Cosyn Limited
Real User
Covers firewall, availability, VPN, IP security, IPS, application control, URL filtering, antibot, antivirus, anti-spam, and sandblast threat emulation and extraction.

What is our primary use case?

We use it for government utility billing, with all of our systems located in different places, working remotely as well. We also have an on-prem data center here in India. We have Check Point to cover all these things.

What is most valuable?

We used to have Fortigate, the firewall, and endpoints were only protected by an antivirus. We did not have threat management or ransomware protection. We upgraded to Check Point to get this kind of protection at the endpoint level. It covers firewall, availability, VPN, IP security, IPS, application control, URL filtering, antibot, antivirus, anti-spam, and sandblast threat emulation and extraction.

What needs improvement?

The entire industry may move to the cloud, where we don't have to worry.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is there.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

We changed from Fortigate because we deal with public data, government data, utility billing. It is very important to maintain security to the greatest extent possible. We can't afford to lose data.

Our billing cycle that takes place periodically. If we miss something, lose data due to ransomware or the like, we are totally out or operation. We can't again continue the billing cycle in such a situation. It is subject to penalties imposed by the local state government.

How was the initial setup?

The deployment was very simple. It took about 20 days.

What about the implementation team?

We had help from a Check Point solution partner.

What's my experience with pricing, setup cost, and licensing?

Check Point offered very good pricing through negotiation. The licensing is done yearly. We have a three-year subscription, including premium, direct support; the Next Generation and SandBlast are for two years. Our cost, including everything, is 18 lakh rupees.

Which other solutions did I evaluate?

Symantec is expensive so we did not go for it. Many solutions are equally good, you could go for any of them. Check Point offered competitive pricing and additional features. Symantec may be suitable for certain applications and certain data centers. But what we found over a period of time Check Point suits our purpose.

What other advice do I have?

If you have a medium-size environment like ours, this solution should serve the purpose, although you may need different things. In security, one thing cannot suit everybody.

We have about 500 users of the solution. We don't have any immediate plans to increase our usage. Any increase would be at least two to three years in the future, given the type of environment and workloads that we have. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Operations Director at a tech services company with 1-10 employees
Reseller
End-user management facilities are good, and there are innovations in every version
Pros and Cons
  • "The end-user facilities for managing the tool are good."
  • "Areas that have room for improvement are the scope of the product and, while I think the support is good, they can improve support as well."

What is our primary use case?

We use it to help clients solve their security problems.

How has it helped my organization?

It helps clients have a better view of the risks. It also helps increase staff productivity by more than 50 percent, in my estimate.

What is most valuable?

The most valuable features are the innovations that they release in every version. The end-user facilities for managing the tool are also good.

What needs improvement?

I'm not sure what they are thinking about in terms of additional features at the moment, but I hope that they'll maintain focus on the tool to enhance the solution. 

Areas that have room for improvement are the scope of the product and, while I think the support is good, they can improve support as well.

What do I think about the scalability of the solution?

It has a good level of scalability. They expand the solution with new and helpful features.

How are customer service and technical support?

Technical support provides good solutions. They are available and respond quickly. They are knowledgeable.

Which solution did I use previously and why did I switch?

Each scenario is different depending on the client's requirements or the regulations they need to follow or what they need to cover around risks.

How was the initial setup?

The initial setup is easy, but because we are resellers we are trained in setting it up.

What's my experience with pricing, setup cost, and licensing?

In addition to the standard licensing fees, there is a cost for support.

Which other solutions did I evaluate?

We have more than 70 products related to security solutions and we are resellers of many of them.

What other advice do I have?

Consider the solution as one of your options because it's one of the top tools.

I rate this solution at nine out of ten because it covers what it needs to cover. As always, there is room to improve, but I think it's a good product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Resller.
PeerSpot user
Anton Kosov - PeerSpot reviewer
Implementation Engineer at IT Specialist LLC
Real User
Useful centralized management, responsive support, but resources usage could improve
Pros and Cons
  • "The most valuable feature of Check Point Harmony Endpoint is centralized management."
  • "Check Point Harmony Endpoint could improve by allowing it to work on older systems by reducing the system requirements. Since our systems are dated we can only use the antivirus module features."

What is our primary use case?

We have many clients using this solution for different use cases.

The solution can be deployed on the cloud and on-premise.

Check Point Harmony Endpoint is mainly used for protection. 

What is most valuable?

The most valuable feature of Check Point Harmony Endpoint is centralized management.

What needs improvement?

Check Point Harmony Endpoint could improve by allowing it to work on older systems by reducing the system requirements. Since our systems are dated we can only use the antivirus module features.

For how long have I used the solution?

I have been using Check Point Harmony Endpoint for approximately two years.

What do I think about the stability of the solution?

Check Point Harmony Endpoint is very stable.

What do I think about the scalability of the solution?

The scalability of the Check Point Harmony Endpoint is good. It can scale easily.

We have some clients with 10,000 users that are using this solution.

How are customer service and support?

I have opened up many tickets with the support and they have been responsive. I have not had any problems with them. They have helped whenever I faced a problem.

I rate the support from Check Point Harmony Endpoint a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the Check Point Harmony Endpoint is easy. We use the main policy for the installation across the organization.

We have had some problems with connection management because if we install the initial client on the computer, we cannot stop or delete this client or install the full package afterward.

If we have a new signature technical support ticket, they add this signature to the database in three to five days which they could improve.

I rate the initial setup from Check Point Harmony Endpoint a four out of five.

Which other solutions did I evaluate?

Check Point Harmony Endpoint does not have some features that SentinelOne or CloudStrike has.

What other advice do I have?

I rate Check Point Harmony Endpoint a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Support Manager at Sefisa
MSP
Stable with great centralization and continuous innovation
Pros and Cons
  • "They have a great knowledge base that you can leverage as a user."
  • "The only thing that our customers want, is lower prices."

What is our primary use case?

We use the solution for many things. We don't only use it as an Endpoint client for antivirus. It is used for our next-generation antivirus. We are also using Harmony on other things, for example, our email. There's a Harmony email and office solution, which we also are using in order to protect our email.

What is most valuable?

The fact that everything is centralized is great. For example, the management is centralized on one portal in the cloud. 

We like the fact that we have a lot of visibility with this solution and the protection is very good. I have seen cases where customers, get attacked by ransomware and it is very easy for Check Point to restore a file that has been compromised with ransomware. It's 100% effective. 

They are developing new technologies. For example, they added SASE to their portfolio with Harmony. They also have Infinity SOC. If one of the Harmony Endpoints gets compromised, Check Point Infinity SOC is going to see it, and it's going to highlight that.

They're on the very edge of technology and are very fast with implementing new technologies. 

The solution is very stable.

They have a great knowledge base that you can leverage as a user.

The product scales well. 

Technical support is knowledgeable and responsive.

Every now and then, every vendor does have a vulnerability that is discovered. For example, when many vendors were using open SSL, they had to do some fixes on their software in order to fix that particular vulnerability. Check Point was the first one to fix that. It's clear that, unlike the competition, it is always keeping up with the patching of its own software.

What needs improvement?

We'd like it if the solution continued to add new features. For example, what would be specifically useful to us is a feature that allows threat hunting. They may be already working on that or have something available, however, we need something robust and effective.

I'm not sure if they need to improve anything right now. They are already developing new aspects that are quite innovative. 

The only thing that our customers want, is lower prices. 

For how long have I used the solution?

I've been using Check Point for 18 years.

What do I think about the stability of the solution?

The product is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We have found the solution to be very easy to scale. If you need to expand it you can do so.

How are customer service and support?

They have good technical support. They have very knowledgeable people, depending on the solution. Some specialize in Harmony Endpoint. It's very good.

How was the initial setup?

The initial setup is very easy. The management is on the cloud, and therefore, you practically don't have to do any installation. You only log in and then you begin to use it and you begin to deploy on your network, the endpoints. The time it takes to deploy depends on the size of endpoints you have. With a small network, such as 100 endpoints, you can do it in one day or a couple of hours. 

What's my experience with pricing, setup cost, and licensing?

But they are a leader in detecting threat, therefore, it's reasonable that they are a little more expensive than some other competitors. However, customers always want to pay a bit less.

What other advice do I have?

We are a reseller.

My advice to new users would be to reconsider installing administration servers on-premise. The cloud solution can do it. It's going to lower the maintenance costs. Also, if you are on-premises, you often need some sort of expert on-side, whether it's a vendor or someone else - especially if you are upgrading. That requires knowledge. In contrast, on the cloud, everything is done for you. They have a high availability network so that when you upgrade the servers can keep up. You can upgrade without downtime if you choose the cloud. 

I would rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Check Point Harmony Endpoint Report and get advice and tips from experienced pros sharing their opinions.