Check Point Harmony Endpoint is antimalware and antivirus software, and it also has features such as in firewall autoresponse and autonotification, autoprotection, definition updates, and policies that we can apply.
We have medium-sized companies who use this solution.
My customers choose Check Point Harmony Endpoint because deployment is easier and because it's cost effective and more secure.
It is also a stable and scalable solution.
Technical support needs to be improved, along with the response time. The technical team or any product team should liaise with us and help to deploy the solution to the first few customers so that we can roll out to the rest of the customers.
They need to improve the licensing process as well so that it is easier for the end user. At present, we have to wait one to two weeks to get a license, which is not productive. The process is not very smooth or convenient for the end user because Check Point Harmony Endpoint provides two login portals. One is for licensing, and the other is for management.
In the future, I would like to the management portal and the licensing portal be integrated or changed to a single sign-on because that will be good for both the panel and the user. If they can make it very convenient for deployment and monitoring, it would be good.
If we could get technical support in Singapore, then it will be helpful for our customers.
I've been dealing with this solution for two months.
It's deployed both on cloud and on-premises.
The product is very stable.
This solution is scalable. If you have a server or any software deployment tools, you can just push from the server so that the users don't even need to install it on their machines.
Technical support needs to improve. Their response time needs to improve too. Also, the only way to contact technical support is through email or international phone calls (for us in Singapore).
The initial setup is much easier compared to that of other solutions because it involves emailing and letting the agent download and then deploy the solution. It's lightweight, not using a lot of system resources compared to the rest of the products. It is the next generation of endpoint agents.
The deployment itself can take a day.
Maintenance is not required because it depends on the policy that you apply on the Check Point portal itself.
Compared to the cost of other solutions, Check Point Harmony Endpoint is cost effective. The cost is not very cheap, but it's fair.
The licensing process is not smooth and can take one to two weeks.
I would recommend this solution because the protection works well, and it is cost is effective.
They also have cloud-based management, so it is like a SaaS service, and we don't need to buy a server to host it and to implement any hardware just for running the management of Check Point Harmony Endpoint.
On a scale from one to ten, I would rate this solution at eight.