What is our primary use case?
This tool is of great help and allows us to provide security assistance to our users who work remotely. They connect from any site, secure or insecure, accessing applications and business email without protection as they are outside the company perimeter.
It gives us granular security through web control policies, reports, and monitoring. We manage to avoid user vulnerabilities from anywhere. It is managed with Harmony Connect in the Check Point Infinity Portal, a very good tool.
Users are quite happy with the applied security performance.
How has it helped my organization?
Check Point Harmony Connect has improved the protection of computers outside the office. It offers implementation that is simple.
Also, with the monitoring dashboard, we can make decisions to improve the control policies and web access so that we can better protect our teams.
This tool does not require being on the same network. Everything is verified thanks to a small Check Point protection agent that is installed on the client.
Protection against threats like ransomware is very effective.
What is most valuable?
We really liked the Check Point Harmony Connect tool and the monitoring, since we can make the right decisions thanks to the records observed in a simple way through the dashboard. The portal is really very intuitive.
The policies applied to users are quite granular, which helps a lot with the differential protection of users, generating managerial profiles and normal profiles efficiently.
We have also put VPNs into practice through harmony connect, having secure user connectivity. It is a very robust, modern, and secure tool.
What needs improvement?
They should include the ease of implementation or installation of the agent through an Excel list, where all the users can be loaded and added to be able to send the agent by mail.
I would also like it if they could include more documentation from the manufacturer to be able to implement it more efficiently and follow all the best practices.
Regarding the support, the schedules can be improved since they are generally in another geographical area, and it is difficult to solve the problems with the time differences between them and us.
For how long have I used the solution?
We have been using this tool for approximately two years now. It is an excellent security tool to protect telecommuting users.
What do I think about the scalability of the solution?
This is an excellent cloud-managed Check Point tool; no server is required.
How are customer service and support?
Problems are always solved, however, with modern security applications, specifically those that are in the Check Point Infinity Portal, it is a little more difficult to solve with support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have not had a modern solution like this before. Check Point has innovated our processes.
What's my experience with pricing, setup cost, and licensing?
It is important to associate you company with a partner who can work with prices and documentation in order to find the security application that best suits the company's requirements.
Which other solutions did I evaluate?
Before acquiring any company-level security tool, we undertake the task of investigating several solutions. In this case, Check Point was the best.
What other advice do I have?
All Harmony solutions are excellent. I really recommend this option.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.