What is our primary use case?
Even with our old anti-virus solution, users were able to download files and receive it through e-mail with no inspection or emulation. Also, they were able to use external pen drives or external HDs with no control of the data that was being transferred and where it was going to.
The internet navigation had no filter and even the traffic to porn websites or malicious websites was passing normally with no inspection.
If one of the machines were stolen or lost we did not have something to block access to the data inside the disk, sensitive information could have been lost.
How has it helped my organization?
Now that we use Harmony Connect, the files are inspected and we are sure that no malicious content is inside the company. Before installing Harmony Connect all the downloads were made by anyone with no check on that information.
Anyone could download something malicious and as we use shared folders with sensitive information one infected machine could go to any other server or user machine and cause a big data loss or machine infection.
Now, it very easily allows users on home office safe access. If they had any type of issue with the machine, the disk is already encrypted.
What is most valuable?
Emulation of files, control of USB connections, and full disk encryption are great features. Due to the coronavirus pandemic, we were not confident in having everybody working from home with an unsecured system where the user could, for example, copy all data from the computer to an external HD or Pendrive. if they did, we would not even know that it happened.
Now, after using the Harmony Connect Endpoint, we have full control of the actions that the user does with the company data and we can also monitor/block their access to the internet.
What needs improvement?
We have noticed that sometimes even performing just a few changes in the portal, the installation takes a long time to finish.
The access to the portal should be faster. It shouldn't crash a lot. We have a lot of crashes right now.
We noticed that, for some days of the month, the portal would be down and not accessible depending on the time that we tested. Sometimes we performed some changes after work or at dawn to minimize the impact that it could cause to the users. However, sometimes the portal is not online as we expect it to be or we need to reload the page a few times before it works.
I would give it a score of eight out of ten due to the portal being slow.
For how long have I used the solution?
I've been using the product for about six months.
What do I think about the stability of the solution?
The stability is not that good; sometimes the portal fails.
What do I think about the scalability of the solution?
In terms of scalability, it's easy to increase the users/licenses in the environment.
How are customer service and support?
Check Point support takes a long time to resolve issues.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used the Kaspersky antivirus.
How was the initial setup?
The initial setup was not straightforward.
What about the implementation team?
We had a vendor assist with the implementation and we had a very good experience.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Usually, other products are cheaper than Check Point.
Which other solutions did I evaluate?
We evaluated all other antivirus/endpoint sollutions.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.