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Support Manager at Sefisa
MSP
Stable and very robust with helpful technical support
Pros and Cons
  • "The product is very scalable."
  • "Sometimes when they bring on new upgrades, they affect something else."

What is most valuable?

I do like that this solution is a very robust firewall.

It's very stable. 

The product is well supported. The solution is very scalable. 

Technical support has been quite good. 

What needs improvement?

The only thing I would like to improve is the updates. Sometimes when they bring on new upgrades, they affect something else. That happens sometimes. For example, something that was working well might have a new issue after an update. It's understandable as they do have like to add innovations. When you are innovative, you face some risks. 

They have already announced that they will be adding SD-WAN as a new feature.

For how long have I used the solution?

I've been using the solution for 18 years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. That said, I would like the latest version to be more stable.

Buyer's Guide
Check Point NGFW
July 2025
Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product is very scalable. You have very good options. For example, if you start with a smaller firewall and you want to upgrade to have newer hardware, they have different options. For example, you can run a script that is going to tell you the new appliances that you need, according to your new requirements according to your network consumption. 

It did launch Maestro about two years ago. Maestro is something that allows you to stack firewalls. If your current firewalls handle the traffic anymore, you can add new firewalls to it. 

If you want to change the firewall you can do these trade-ins. You can return the old firewall and they will give you a special discount. 

How are customer service and support?

Technical support has been very helpful and responsive. We've been happy with the level of support they offer. 

How was the initial setup?

The product is easy to set up. I am seasoned on Check Point. For me, it's very easy. I wouldn't say it's hard. 

What other advice do I have?

I'd rate the solution at a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Anupama Perera - PeerSpot reviewer
Marketing at Bluechip Technical Services Pvt Ltd
Reseller
Strong security and management features
Pros and Cons
  • "Check Point has strong security features as well as some decent monitoring and management capabilities."
  • "My customers complain that the interface isn't user-friendly."

What is most valuable?

Check Point has strong security features as well as some decent monitoring and management capabilities.

What needs improvement?

My customers complain that the interface isn't user-friendly.

For how long have I used the solution?

I have been using Check Point for eight years.

What do I think about the stability of the solution?

Check Point stable. I've had no problems.

What do I think about the scalability of the solution?

Check Point is scalable.

How are customer service and support?

Check Point support is good.

How was the initial setup?

Check Point's setup process isn't very user-friendly.

What's my experience with pricing, setup cost, and licensing?

Check Point is a little more expensive than FortiGate.

What other advice do I have?

I rate Check Point nine out of 10. I work with both Check Point and FortiGate. Each has its advantages and disadvantages. Check Point is more secure than FortiGate. However, Fortigate is more affordable and user-friendly. FortiGate offers seamless solutions to customers, so If they want a solution that's easy to use, they go with FortiGate.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
Check Point NGFW
July 2025
Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
reviewer1676622 - PeerSpot reviewer
System Security Engineer at Ziraat Teknoloji
User
Great IPS and Antivirus features with responsive technical support
Pros and Cons
  • "The Blades work fine and the performance optimization is great."
  • "The upgrading process takes too much time."

What is our primary use case?

We primarily use the solution for security.

How has it helped my organization?

Check Point NGFW is a stable and user-friendly solution. It has increased the security level and stability within our organization. With the ATP solution, it works and is fully competent. It can catch many zero-day attacks and it fits NGFW well,

What is most valuable?

The most valuable features are IPS and Antivirus. 

The Blades work fine and the performance optimization is great.

What needs improvement?

In some features, it is not easy to use the Check Point firewall. 

The IPSEC VPN setup is not easy to configure. In some cases, if the VPN is not established, it is very hard to troubleshoot the configuration. It does not address the problem well. 

The upgrading process takes too much time.

For how long have I used the solution?

I've used the solution for seven years.

What do I think about the stability of the solution?

The stability is very good. I would rate it at a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it at a nine out of ten.

How are customer service and technical support?

In most cases, they answer our ticket in one day. They are willing to solve the problems at hand.

How was the initial setup?

The initial setup is not easy, however, it is also not very complex. We have to use both the Gaia and smart console interface and it should be checked for some conf from the CLI.

What about the implementation team?

We did and their expertise was high. We did not face many problems.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Procurement Supervisor at Centenary Bank
Real User
Support is okay, but is inequitable with the price
Pros and Cons
  • "The pricing is okay."
  • "While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time."

What needs improvement?

While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time. We have been using Check Point for more than than eight years and are interested in a better solution. We entered a review site which ranks top security firewalls and saw that Palo Alto is ranked number one, followed by Fortinet, with Check Point in the lead. We noticed that Palo Alto was much more expensive than Fortinet, but wished to know which key features differentiated the two. 

Though we did not take issue with the price of Check Point NGFW, we felt that it was providing us with inadequate support here in Uganda. This is why we decided to switch solutions. I should note that I do not have a technical background and am responsible for procurement. 

The value we were getting for our money was an issue. I work for a bank for which security is very important, but we were not being assured of the appropriate support. The licensing fees we were paying did not equate with adequate local support. We had already had a bad experience with Check Point, so we did not bother with a quote from it and, instead, got one from several local companies that can support either Palo Alto or Fortinet. 

How are customer service and technical support?

We do not feel that the local support given in Uganda is equitable with the pricing. 

What's my experience with pricing, setup cost, and licensing?

While the pricing is okay, the local Ugandan support one gets is not commensurate with it. 

What other advice do I have?

I rate Check Point NGFW as a six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1642947 - PeerSpot reviewer
System Analyst at a comms service provider with 51-200 employees
Real User
Good security and transparency but requires a better UI
Pros and Cons
  • "Newer versions are much more stable."
  • "It's my understanding that the initial setup is a bit complex. There's a bit of a learning curve if you're trying to set it up for the first time and you aren't familiar with the product."

What is our primary use case?

Primarily, we implement the solution at a couple of sites around the world and have created five site VPNs across it. We are running a pretty decent policy to make sure internally our infrastructure is secure.

What is most valuable?

The product offers excellent security. How open they are with new risks and new vulnerabilities is very helpful in the task of keeping our company safe from malicious attacks.

Newer versions are much more stable.

What needs improvement?

The UI could use some improvement. It's not as clean or seamless as it could be. 

It's my understanding that the initial setup is a bit complex. There's a bit of a learning curve if you're trying to set it up for the first time and you aren't familiar with the product.

Older versions were a bit unstable. 

For how long have I used the solution?

We've been using the solution for six or seven years so far. It's been a while. 

What do I think about the stability of the solution?

While this version seems to be quite stable, Check Point, in previous versions, had a lot of issues when we used to do firmware updates.

What do I think about the scalability of the solution?

We have 200 people on the solution currently. 

Which solution did I use previously and why did I switch?

I also have experience with Fortinet. I don't have too much, however. It's still very new to me, and therefore it's hard to compare the two solutions. 

How was the initial setup?

While I didn't directly participate in the implementation, from the people that participated, I've heard that it's complicated if you don't know the product very well.

What about the implementation team?

We hired a company to do the implementation. I don't remember the dynamics of the team. The last time it was set up, there were two people on the implementation team. 

What other advice do I have?

While we don't have a direct relationship with the company, we do have business relationships with both Fortinet and Checkpoint partners.

I'd rate the solution at a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder Director at digisec
Real User
Well-established product with great flexibility and user-interface
Pros and Cons
  • "The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base."
  • "In terms of what could be improved, I would say the application control and the visibility. I'd like granularity where you can have all the levels of policies that are defined, including the intel threat. It depends on what kind of intel threat the company has."

What is our primary use case?

Our customers primarily buy the solution to protect the network from malware at the perimeter of the Network. The next-gen firewalls help the customer to have an application-level control of the traffic.

What is most valuable?

The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base.

What needs improvement?

In terms of what could be improved, I'd like granularity where you can have all the levels of policies that are defined. 

In additional feature that could be added to this solution in the future is micro-segmentation, like Palo Alto has on the firewall itself.

For how long have I used the solution?

I began using Check Point Next Generation Firewall very recently, about four or five months ago.

What do I think about the stability of the solution?

We have an internal team for maintenance.

What do I think about the scalability of the solution?

In terms of scalability, what we have seen is that it has a big deployment right now. So it all depends on what kind of environment the customer has. If he's already a Check Point user, it is easy for them, but if it is migrating from one platform to another, it is a little complex. One more thing is that the skillset availability required for Check Point is, in terms of implementation, a little less compared to others. The resources and the technical stuff are there for implementation. You find fewer people on Check Point compared to Sophos or Fortinet or any other platform.

How was the initial setup?

The installation process, if it is a greenfield opportunity, is easy. If it is a migration from one platform to another, you need to have expertise on both the technologies. Let's say for example you're migrating from Fortinet to Check Point, or from Sophos to Check Point or Check Point to any other, you need to have expertise on the platform, even though you should have good experience in terms of migrating and technologies.

What other advice do I have?

In my experience, Check Point provides both in-depth experience and cost-effectiveness compared to Palo Alto. So, Check Point is good for customers already using Check Point and Palo Alto is for anybody who wants to have the latest and most advanced features and has a good budget.

On a scale of one to ten, I would rate Check Point NGFW an 8.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1582053 - PeerSpot reviewer
Security Engineer at Gosoft (Thailand)
User
Easy-to-use console, good logging, effective traffic and access control features, responsive support
Pros and Cons
  • "From the logs, you can trace back to the rule with a click, which makes it easy to investigate cases."
  • "They have few predefined reports and it would be nice to increase them since the logs are excellent."

What is our primary use case?

I use Check Point NGFW for controlling traffic and controlling access to the production server. It is a HA (high availability) environment. It is easy to use failover solutions.

We use it on our disaster recovery (DR Site) and it runs smoothly.

How has it helped my organization?

In the office, Check Point Infinity is the only fully consolidated cybersecurity architecture that protects your business and IT infrastructure.

Integrating the most advanced threat prevention and consolidated management, the security gateway appliance is designed to prevent any cyber attack, reduce complexity, and lower costs.

Check Point gateways provide superior security beyond any Next-Generation Firewall (NGFW).

Best designed for network protection, these gateways are the best at preventing the fifth generation of cyber attacks.

Overall, for us, it improves the private cloud security and helps to prevent the spread of threats while consolidating visibility and management across our physical and virtual networks.

What is most valuable?

The most valuable feature is the next-generation firewall (NGFW) protection.

Check Point has long been a leader in the firewall market. It offers Quantum Security Gateways for a wide range of use cases and CloudGuard FWaaS and cloud security products too. NSS Labs scored Check Point just behind Palo Alto in security effectiveness and ahead of Palo Alto in TCO. Check Point’s management features are among the best in the business, but SD-WAN capabilities are lagging.

A firewall rule is the same on all systems, and I am very happy with the correlation and the display of the rules.

From the logs, you can trace back to the rule with a click, which makes it easy to investigate cases. It is also easy to search the log.

What needs improvement?

They have few predefined reports and it would be nice to increase them since the logs are excellent.

They should be quicker to release fixes for known vulnerabilities, including those related to Microsoft products.

If you make a mistake when creating rules, it is time-consuming to fix them. However, there is no problem with traffic processing. 

Sometimes you are forced to interact on several different levels. On the one hand, you put the rules in, and on the other, you put in the route. 

For how long have I used the solution?

I have been using Check Point NGFW for between five and six years.

How are customer service and technical support?

They have a good support team that is fast to respond. However, there are open cases that should be resolved in a more timely fashion.

Which solution did I use previously and why did I switch?

We used another solution prior to this one, but the updates were too slow and it was harder to monitor the log.

How was the initial setup?

The initial setup is very hard.

What about the implementation team?

The vendor implemented this product for us.

What was our ROI?

This product is a good investment and I expect a full return in approximately three years.

What's my experience with pricing, setup cost, and licensing?

The price of the appliance should be decreased.

Which other solutions did I evaluate?

 I evaluated several other solutions and compared them before choosing Check Point.

What other advice do I have?

This is a product that I recommend.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security product manager at RRC
Reseller
An easy-to-use and easy-to-manage protection solution at a reasonable price
Pros and Cons
  • "It is easy to use, and its management is the best. Check Point has a great unified management solution for firewalls and security products."
  • "Their technical support can be better. In addition, when we need to use it in a government environment, we face a lot of legal issues related to different types of certifications. It would be better to improve it for these issues. Check Point doesn't have a SOAR system. They work with Siemplify, but it is an integration with another vendor. It would be great if Check Point has an integrated SOAR system."

What is our primary use case?

We use Check Point NGFW for perimeter protection of our network from the internet. We also use it for threat protection at the network level and the endpoint level.

We provide implementation, installation, and support services. We know about all types of firewalls, and we work with all types of installations. We usually use appliances, but in test environments, we use virtual appliances.

What is most valuable?

It is easy to use, and its management is the best. Check Point has a great unified management solution for firewalls and security products. 

What needs improvement?

Their technical support can be better. In addition, when we need to use it in a government environment, we face a lot of legal issues related to different types of certifications. It would be better to improve it for these issues.

Check Point doesn't have a SOAR system. They work with Siemplify, but it is an integration with another vendor. It would be great if Check Point has an integrated SOAR system.

For how long have I used the solution?

We have been dealing with Check Point firewalls in our company for more than 20 years.

What do I think about the stability of the solution?

It is quite stable, but it can vary based on the version.

What do I think about the scalability of the solution?

It is scalable. We can use the Maestro solution from Check Point for scalability. We can add new appliances as the company grows. If we need more performance and throughput, we can add additional appliances and have more performance. Check Point Maestro is the best solution for scalability.

How are customer service and technical support?

Their technical support can be better.

How was the initial setup?

Its initial setup is easy for me. The deployment duration varies. A simple deployment takes two or three days. A complex deployment that involves a cluster configuration or appliance replacement can take up to five days.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. If we compare its TCO for three years, it is more reasonable than some of the other vendors such as Fortinet, Palo Alto, etc.

What other advice do I have?

I would recommend this solution. It is a great solution for endpoint protection and threat prevention. I have been working with Check Point products for a very long time. Check Point is one of our best vendors, and they make great products. 

I would advise others to learn about firewalls and other Check Point solutions. They have a lot of different solutions. If you choose their firewall, it would be useful to know more about other solutions. It would be one of the ways to improve the protection of your network with Check Point.

I would rate Check Point NGFW a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.