What is our primary use case?
The primary use of the firewall is to allow or block some traffic. Mainly, it is the perimeter firewall for the Internet. It filters the traffic from external to internal, e.g., to secure the traffic.
Some of our customers have been demanding Check Point as their firewall product.
I do the installation, support, firewalls, etc.
How has it helped my organization?
It provides a central station where it is very easy to deploy our firewall policy in one click to many firewalls. This is one of the leading perks. It saves time by having one central station because I can deploy the same kind of policy to many firewalls at once.
With the latest release, it's easy to configure firewall rules with the scripting. This is one of the features that we have been demanding for some time so we can script some actions for automation.
What is most valuable?
The best part is that it is very intuitive. It is easy to configure, deploy, and maintain. If it works, it works.
The troubleshooting: When you find something that is not working, it is very easy to check in the logs what is failing and fix it in a short time.
The login tool is really nice.
What needs improvement?
We can virtualize the physical firewall in a virtual environment. However, the virtual environment is not stable at all. We have some customers who are using the virtual environment feature, and sometimes it crashes. We have many tickets open and the response is not as good as expected. We have to wait months for a resolution.
If you use all the features available on the firewall, it's not working. If you keep it simple, then it works. When you try to do cool things, you start to have some problems because that kind of integration is not fully developed.
For how long have I used the solution?
I have worked with Check Point since 2007.
What do I think about the stability of the solution?
When it is failing, it is a nightmare. The stability has room for improvement. Sometimes, it is not working at all.
What do I think about the scalability of the solution?
The scalability is good. I haven't had any scalability issues. If the firewall gets stressed, we buy a new firewall.
There are many options, such as, virtualization. They have also release a new product, Quantum, that makes it possible to scale up and have more firewalls.
As an integrator, we have very big companies (like banks) to small companies, who have only 200 users or less.
How are customer service and technical support?
I would rate the technical support as a six out of 10. I have customers with no tickets open with Check Point and other customers who have many tickets open.
Solving some issues with them is a nightmare. They don't reply in time. They always ask the same questions. I expect better feedback from them, but that usually never happens.
Which solution did I use previously and why did I switch?
Before Check Point, I used Cisco and Fortinet FortiGate.
The big differences is really the full integration firewall, e.g., Cisco doesn't provide this. Also, the Check Point central console is so much better because it provides that one central station, which is a plus.
The con for Check Point is the stability. The hardware for Check Point fails more often than other vendors. Usually, other firewalls are more stable than Check Point so I don't have to open as many cases with other vendors, like I do with Check Point.
How was the initial setup?
There are two parts:
- In the physical, you deploy with a wizard, which makes it very easy. It is a standard wizard where you click "Next, Next," then you see the GUI and everything is done there.
- It is possible to do it in automatic way with the scripting. In the cases that you have some experience on it, it's very easy to deploy some scripts and the firewalls. For example, in the cloud, I created my own firewall with the same setup every day using the auto-integration since it's possible to integrate Azure with Check Point, which is very easy. One of the best features of the Check Point is its integration with the cloud, because not all vendors have that kind of integration.
The deployment time depends. If I do any scripting, it takes 30 minutes. If I do it manually, the deployment takes two hours. It also depends on the size and scope of the deploy, e.g., if I create a basic firewall rule or do a full automatic migration. However, It does take less time than other firewalls.
The implementation strategy depends on the customer.
What was our ROI?
I can deploy one firewall in an easy way. I can do it quickly by equiping firewall rules in text mode or in the API. However, when I have a problem, it's totally the opposite. I lose a lot of time.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are the worst part of Check Point. I usually don't know what I really am buying. When I have to do an inventory of the license, I don't know what it is being used for. Sometimes I feel I am being cheated, and the others times, I feel it is a bargain. Nobody knows! Even the Check Point representatives, they aren't clear on somethings, such as, what is the right license for what I need.
There is a possibility to have diamond support. You can have a technical engineer who is there just for you. When you have that type of feature, it's more expensive.
Which other solutions did I evaluate?
What other advice do I have?
- Check the price first.
- For migrations between different vendors, it's a nightmare. You need to do some tasks manually, otherwise it doesn't work when you migrate it.
- Check the performance if it is working as expected.
- Try to keep it simple.
It is a good product. I would rate the solution as an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partners.