What is our primary use case?
We utilize the Check Point NGFW to segregate our environment, separating our network to filter traffic between segments. Additionally, we leverage its features such as IPS, antivirus, and more, making it the foundation for all the Check Point features we use.
How has it helped my organization?
Check Point enables us to secure all our networks by segregating the different areas of our network. It also allows us to view logs of all traffic crossing the various areas. Through the firewall, we can access logs and evidence of activity between our areas, whether within or from the data center to the Internet.
What is most valuable?
We like the way it protects our network, how easy it is to see and filter logs, and how easy it is to manage next-generation firewall policies.
What needs improvement?
The upgrade process for Check Point NGFW is not very simple, making it difficult to find the resources needed for the upgrade compared to competitors like Fortinet. Fortinet makes the upgrade process much more manageable.
Check Point should start working on a new, more straightforward process. Perhaps a graphical interface where you can just click to initiate the upgrade, and it will automatically replace the nodes, starting with the secondary node in a cluster and then upgrading the primary node. This would make the process automatic with just one quick action, similar to what we see in competitors like Fortinet.
For how long have I used the solution?
I have been using Check Point NGFW for ten years.
What do I think about the stability of the solution?
We're encountering some issues with the Check Point NGFW. They've stopped communicating with the manager, and sometimes, we cannot push policies from the manager to the FortiGate and Check Point. The latest versions we've been working with, especially the Check Point software, haven't been very stable.
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
There are performance issues with certain Check Point NGFW models, particularly when enabling multiple features. These issues are often related to CPU utilization, causing some traffic to slow down. Competitors like Fortinet offer greater scalability than Check Point. In equivalent models, Fortinet performs better with lower CPU usage for the same amount of traffic. However, it's worth noting that Check Point excels in traffic inspection and detecting malicious activities.
While Fortinet may offer better performance, Check Point provides superior security capabilities. Check Point's scalability is not as efficient, as it consumes more CPU when handling higher traffic volumes. Therefore, if speed is a priority, Fortinet may be a better option, but for comprehensive traffic inspection and security, Check Point remains a strong choice despite its scalability limitations.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
The support engineers sometimes lack sufficient knowledge, making it very difficult to receive a prompt response to our problems. Sometimes, we need ten remote sessions with them before they assign someone capable of resolving the issue. They start escalating only after we complain to the managers. When we open a case, we are assigned a junior staff member who requests information, resulting in lengthy delays in communication.
How would you rate customer service and support?
How was the initial setup?
The initial step is much more complex than other methods. The integration process will be a bit simpler. It takes two days. You need to start by configuring the management IPs, then proceed to establish the connection to the manager using what they call the sync password. Finally, you need to start creating the policy that you want to use.
I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to Fortinet.
What other advice do I have?
AI is more commonly utilized on the vendor rather than the client side. Therefore, they employ AI to enhance their product and understand and detect more threats that require attention, albeit with a turnaround time.
One should opt for Check Point if they have engineers or partners with expertise in Check Point because it's not the easiest product to work with. It's much simpler for someone who has never worked with Check Point or Fortinet to start with Fortinet, which is much easier to manage. However, if you possess the knowledge of the security blades in Check Point, they are superior to those in Fortinet, with the IPA.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.