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Procurement Supervisor at Centenary Bank
Real User
Support is okay, but is inequitable with the price
Pros and Cons
  • "The pricing is okay."
  • "While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time."

What needs improvement?

While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time. We have been using Check Point for more than than eight years and are interested in a better solution. We entered a review site which ranks top security firewalls and saw that Palo Alto is ranked number one, followed by Fortinet, with Check Point in the lead. We noticed that Palo Alto was much more expensive than Fortinet, but wished to know which key features differentiated the two. 

Though we did not take issue with the price of Check Point NGFW, we felt that it was providing us with inadequate support here in Uganda. This is why we decided to switch solutions. I should note that I do not have a technical background and am responsible for procurement. 

The value we were getting for our money was an issue. I work for a bank for which security is very important, but we were not being assured of the appropriate support. The licensing fees we were paying did not equate with adequate local support. We had already had a bad experience with Check Point, so we did not bother with a quote from it and, instead, got one from several local companies that can support either Palo Alto or Fortinet. 

How are customer service and support?

We do not feel that the local support given in Uganda is equitable with the pricing. 

What's my experience with pricing, setup cost, and licensing?

While the pricing is okay, the local Ugandan support one gets is not commensurate with it. 

What other advice do I have?

I rate Check Point NGFW as a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1369557 - PeerSpot reviewer
IT Operation Manager at a transportation company with 1,001-5,000 employees
Real User
Good management functionality using a single pane of glass
Pros and Cons
  • "The scalability is very good."
  • "The user interface for management could be improved."

What is our primary use case?

We primarily use this solution for routing and the protection of our internal corporate network.

What is most valuable?

The most valuable feature is the management using the Single Pane of Glass.

What needs improvement?

The user interface for management could be improved.

In the future, I would like to see support for SD-WAN capabilities.

For how long have I used the solution?

I have been working with the Check Point Next-Generation firewall for four years.

What do I think about the stability of the solution?

I would like to see better stability in newly-released versions.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

Dealing with the support team in Israel can be a struggle because of the difference in working hours, holidays, and priorities.

Which solution did I use previously and why did I switch?

I would with firewall solutions from several vendors including Palo Alto, Fortinet, and Meraki.

What other advice do I have?

My advice for anybody who is implementing this solution is to ensure that they have good support from local experts. The biggest lesson that I have learned from using this product has to do with the capabilities of the smallest models. Care should be taken to select the appropriate one for your environment.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point NGFW
December 2024
Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
reviewer1281831 - PeerSpot reviewer
Security and Network Engineer at a tech services company with 501-1,000 employees
Real User
User-friendly configuration, good support, and trouble-free upgrades have made our jobs easier
Pros and Cons
  • "The rules are very easy to deploy and can be optimized pretty quickly."
  • "One of the main features that need improvement is the rule filter export."

What is our primary use case?

The Check Point NGFW is the best product that I have ever used. It has pluses and minuses, as do others, but the usability, simplicity, and the configuration abilities are very user-friendly. After a while, other vendors just don’t come close to it.

The second thing is that is just works and it does it with ease. The upgrades and bug fixes are frequent and well documented. Also, the patches just work ;-)

There are some negatives but as I already said, they aren’t many and from my point of view, we can see past them.

How has it helped my organization?

It has made our lives and working in the company a lot easier. We have a better overview of the logs and what happens with the traffic in our company. Which means that the search for the certain logs is easy, quick and smooth. The overview of the logs is also very good as it is very detailed. The installation is allot quicker as it was before what also helps us with the implementation of the firewall rules. The rule consolidation is also very important as we have more than 60 fw rule change requests per day.

What is most valuable?

The rules are very easy to deploy and can be optimized pretty quickly. The R80 has a great feature on how the rules are processed, which costs less in terms of CPU and threads than it did before.

The features that are integrated into the firewall are very useful for our everyday use. Examples of these are the log manager, the firewall monitor commands, and the Linux commands. These are all very useful and helpful.

The VPN tunnels are easy to set up once you understand how they have to be configured.

What needs improvement?

One of the main features that need improvement is the rule filter export. All of the other vendors can export the filtered IPS as a PDF or CSV file, but with the smart dashboard, it’s just not possible. One can only export the whole rule base and then search for the IPS, which is super time-consuming as you can’t send the whole rule base to a customer. You would get weird questions about certain rules, why they are deployed or configured as they are, and maybe even get unwanted tips on how to change them.

For how long have I used the solution?

We have been using Check Point NGFW for eight years.

What do I think about the stability of the solution?

In terms of stability, this solution is very good.

What do I think about the scalability of the solution?

The scalability is high.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I implemented and deployed Check Point NGFW alone.

What's my experience with pricing, setup cost, and licensing?

Maybe the pricing is a bit high but you get the durability and the duration.

Which other solutions did I evaluate?

We evaluated Palo Alto and Cisco ASA.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder Director at digisec
Real User
Well-established product with great flexibility and user-interface
Pros and Cons
  • "The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base."
  • "In terms of what could be improved, I would say the application control and the visibility. I'd like granularity where you can have all the levels of policies that are defined, including the intel threat. It depends on what kind of intel threat the company has."

What is our primary use case?

Our customers primarily buy the solution to protect the network from malware at the perimeter of the Network. The next-gen firewalls help the customer to have an application-level control of the traffic.

What is most valuable?

The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base.

What needs improvement?

In terms of what could be improved, I'd like granularity where you can have all the levels of policies that are defined. 

In additional feature that could be added to this solution in the future is micro-segmentation, like Palo Alto has on the firewall itself.

For how long have I used the solution?

I began using Check Point Next Generation Firewall very recently, about four or five months ago.

What do I think about the stability of the solution?

We have an internal team for maintenance.

What do I think about the scalability of the solution?

In terms of scalability, what we have seen is that it has a big deployment right now. So it all depends on what kind of environment the customer has. If he's already a Check Point user, it is easy for them, but if it is migrating from one platform to another, it is a little complex. One more thing is that the skillset availability required for Check Point is, in terms of implementation, a little less compared to others. The resources and the technical stuff are there for implementation. You find fewer people on Check Point compared to Sophos or Fortinet or any other platform.

How was the initial setup?

The installation process, if it is a greenfield opportunity, is easy. If it is a migration from one platform to another, you need to have expertise on both the technologies. Let's say for example you're migrating from Fortinet to Check Point, or from Sophos to Check Point or Check Point to any other, you need to have expertise on the platform, even though you should have good experience in terms of migrating and technologies.

What other advice do I have?

In my experience, Check Point provides both in-depth experience and cost-effectiveness compared to Palo Alto. So, Check Point is good for customers already using Check Point and Palo Alto is for anybody who wants to have the latest and most advanced features and has a good budget.

On a scale of one to ten, I would rate Check Point NGFW an 8.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Security Engineer at a consumer goods company with 201-500 employees
Real User
Descriptive logging, good dynamic port features, and the technical support is helpful
Pros and Cons
  • "The information stored in the logs is very descriptive and includes a lot of details."
  • "Until you have some experience, the installation and configuration are difficult."

What is our primary use case?

We primarily use this product for cloud computing security. It is an integration platform for IPS and I also use it for performance monitoring.

I also coach classes on the use of this firewall, which is installed on my personal laptop.

What is most valuable?

This product is more secure than other firewalls, such as FortiGate.

The information stored in the logs is very descriptive and includes a lot of details.

The dynamic port features are better when compared to other firewalls.

What needs improvement?

This firewall is difficult to manage and use when you first begin using it. However, once you are used to it, the interface is comfortable and easy to use.

The Smart Control feature is hard to install.

In the future, I would like to see more features in the unified security management platform.

What do I think about the stability of the solution?

This is a reliable firewall.

What do I think about the scalability of the solution?

Scalability is not an issue with Check Point.

How are customer service and technical support?

Technical support from Check Point is good.

Which solution did I use previously and why did I switch?

I have experience with other firewalls including FortiGate. Check Point is more secure, although it is more difficult to deploy and configure.

How was the initial setup?

Until you have some experience, the installation and configuration are difficult.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are paid on a monthly basis and I am happy with the pricing.

What other advice do I have?

Check Point is responsible for inventing several firewall security features.

In summary, this is a good product and I recommend it because it the most secure firewall on the market.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1402668 - PeerSpot reviewer
Security Engineer at a tech services company with 1,001-5,000 employees
Real User
You only need to use one rule for both the DMZ and the Internet
Pros and Cons
  • "The Check Point API let me make 100 net rules in just 10 minutes, which saved us time."
  • "I would rate the technical support as a seven out of 10. Sometimes, it's difficult to get them to understand what the issue is. Sometimes, the issue is not resolved, then we solve it by ourselves with Check Point's documentation, which can be useful. When you open a case with Check Point, they can be a little slow. Sometimes, they don't solve things."

What is our primary use case?

I am using this solution for perimeter security in the company. Our firewall security is centralized under one management. Also, we use this firewall to manage some of the VPN clients and the employees' access across the company. 

Each firewall is capable of using the VPN client, but we only use two. We have five in total, but we only use two for these issues.

I am using the firmware version for the operating system. The blades are firewalled for IPS and mobile access.

How has it helped my organization?

Last year, we used the Check Point Identity Awareness Software Blade. Now, we only use a normal firewall with IP address rules, address destination, and services. Then, we can filter by users. So, my boss has access to these things by user. Even if it's connected with the Active Directory, we can filter by user name, or in this case by server name, and it works perfectly. This is very valuable for our company.

What is most valuable?

The most valuable features about Check Point are the API and automation process.

Using the GUI, you can add comments from your PC or the client server. If I want to check the firewall rules, I can send one line of command to determine if it is configured or not. 

Its implementation and integration with the rest of the network are better than its competitors.

What needs improvement?

The stability needs improvement for its version releases. They have a feature called Inline Layer as part of the R80.10 release. In the last version, it still had bugs and is not working very well. I would like the developers to release a version that is more stable, because if you start to use the latest release and try to use this newest feature, I'm not 100 percent sure that it will work very well. After six months of development, it might start working better. However, at the beginning, it's not a good choice to implement in your company with your first attempt. But one or two releases later, it might be better. 

If you only have one vendor and they are downgraded or no longer a leader in their industry, then you need to change the entire solution, making it more expensive. For example, Check Point's components are not interchangeable with other vendors.

For how long have I used the solution?

Around four years.

What do I think about the stability of the solution?

The stability of the firewall is nice if you use the legacy mode, because the new mode is not good. Things worked in version 77, which is older. It was more stable. When they jumped from version 77 to 88, sometimes things didn't work that used to work in the earlier version.

What do I think about the scalability of the solution?

The scalability of the firewall depends on the model. In terms of the implementation, it's really easy.

We have about 25 users for the entire solution. We have two engineers who work on deployments and implementation. We have another 18 engineers who do support and operations. They have responsibility to monitor the firewall 24/7.

It protects the core network and ISP: the routing, switching, and APM backbone. This is around 8,000 pieces of equipment. 

We don't have plans to increase our usage right now.

How are customer service and technical support?

I would rate the technical support as a seven out of 10. Sometimes, it's difficult to get them to understand what the issue is. Sometimes, the issue is not resolved, then we solve it by ourselves with Check Point's documentation, which can be useful. When you open a case with Check Point, they can be a little slow. Sometimes, they don't solve things.

Which solution did I use previously and why did I switch?

In the beginning, we used Fortinet, Juniper, and Cisco. Now, we only use Check Point for firewalls. 

Last year, we changed the Fortinet firewall to the Check Point firewall. The Check Point API let me make 100 net rules in just 10 minutes, which saved us time.

The administration is awful in Fortinet. They have the FortiGate portal on an HTTP portal. Therefore, if you want to make a change, you can make a change. But if you do the change, then it's directly applied on the network, and we don't want to do that. We configure and change the policy and routing. We only apply the changes in the night. However, with Fortinet, you need to configure and apply the changes at the same time. So, it's not useful for our operations.

With Fortinet, you need to duplicate the rules from the DMZ to the Internet and the Internet to the DMZ. In Check Point, you only use one rule, which works on both sites.

How was the initial setup?

The initial setup is really easy. You can do it in 30 minutes. Setting up an environment for a firewall and its management with a licensed demo took me an hour last week, and that includes the time for configuring the rules. The whole installation is 30 minutes and the configuration is another 30 minutes.

If you are implementing from another vendor, Check Point has a program called SmartMove. Then, all you need is the configuration of the previous firewall. Once you do some optimization, then you are ready for the integration. This might take a month overall.

What about the implementation team?

We consulted with one partner of Check Point, who is our provider. If the issue is really big, then we open a case with Check Point directly via the partner. My experience with them was really nice. It was the best experience that I had ever had.

They have amazing engineers. Their expertise is unbelievable. They do integrations really well. They could improve on routing and networking, but the product is what is important for me. 

What was our ROI?

The firewall is only for protection. It is not used to sell services.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are expensive. If you compare it with Fortinet, then it is cheaper on a yearly basis. However, Check Point is the most expensive firewall right now in terms of licenses and its appliance. My recommendation is if you want a long-term investment, then you should use an open server. If you use an open server, then the latency is really low. If you pay for a full appliance, it's more expensive.

Which other solutions did I evaluate?

Check Point's web administration is not complete. If you compare it to Fortinet's web administration, Check Point's web administration is not nice. However, Check Point's full solution, including SmartConsole, is better than Fortinet's solution.

What other advice do I have?

If you use Apple computers or Linux, the product may not be a good choice for you.

I would rate the solution as a seven point eight out of 10. They can improve some things. They can make it more flexible in terms of its software. It is a good solution, and I like it. For me, it's the best firewall solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Engineer at CENACE
Real User
Efficient firewall protection
Pros and Cons
  • "It is easy to configure and it is a valuable antivirus protection. I especially like the IPS feature of this product."
  • "The presentation of the reports need to be more user-friendly."

What is our primary use case?

We use this product as firewall protection.

How has it helped my organization?

We are a utility company, so we need efficient antivirus protocols. The firewall support is extremely important to our organization. Checkpoint helps us protect our company from outside threats.

What is most valuable?

It is easy to configure and it is a valuable antivirus protection. I especially like the IPS feature of this product.

What needs improvement?

The presentation of the reports need to be more user-friendly. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Sometimes we have problems. In those cases, we just need to reboot the system.

What do I think about the scalability of the solution?

The scalability of the solution is not great for us because we have old equipment. With newer equipment, I think the scalability would be much better. It is no fault of the solution itself. 

How are customer service and technical support?

The Checkpoint tech support takes a long time to resolve problems. 

Which solution did I use previously and why did I switch?

Prior to Checkpoint, we considered Cisco. 

How was the initial setup?

It was a complex setup. We had a partner configure the equipment. 

What's my experience with pricing, setup cost, and licensing?

The price is high in comparison to other solutions. 

Which other solutions did I evaluate?

We are currently considering Fortinet as another possible option. 

What other advice do I have?

After much evaluation, we have decided to change our firewall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1676622 - PeerSpot reviewer
System Security Engineer at Ziraat Teknoloji
User
Great IPS and Antivirus features with responsive technical support
Pros and Cons
  • "The Blades work fine and the performance optimization is great."
  • "The upgrading process takes too much time."

What is our primary use case?

We primarily use the solution for security.

How has it helped my organization?

Check Point NGFW is a stable and user-friendly solution. It has increased the security level and stability within our organization. With the ATP solution, it works and is fully competent. It can catch many zero-day attacks and it fits NGFW well,

What is most valuable?

The most valuable features are IPS and Antivirus. 

The Blades work fine and the performance optimization is great.

What needs improvement?

In some features, it is not easy to use the Check Point firewall. 

The IPSEC VPN setup is not easy to configure. In some cases, if the VPN is not established, it is very hard to troubleshoot the configuration. It does not address the problem well. 

The upgrading process takes too much time.

For how long have I used the solution?

I've used the solution for seven years.

What do I think about the stability of the solution?

The stability is very good. I would rate it at a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it at a nine out of ten.

How are customer service and technical support?

In most cases, they answer our ticket in one day. They are willing to solve the problems at hand.

How was the initial setup?

The initial setup is not easy, however, it is also not very complex. We have to use both the Gaia and smart console interface and it should be checked for some conf from the CLI.

What about the implementation team?

We did and their expertise was high. We did not face many problems.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.