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reviewer2397774 - PeerSpot reviewer
Director, Advanced Services 2xccie 17359 (R&S DC) at a comms service provider with 51-200 employees
Real User
Top 20
Enables centralized management, enhances network efficiency, and provides good technical support
Pros and Cons
  • "PBR has been beneficial for network efficiency."
  • "The GUI is not easy to use."

What is our primary use case?

The solution helps with business continuity.

What is most valuable?

Centralized management is valuable. PBR has been beneficial for network efficiency. It helps redirect the traffic to a node that is not necessarily a gateway.

What needs improvement?

The GUI is not easy to use. It must be made simple and convenient to use.

For how long have I used the solution?

I have been using the solution for ten years.

Buyer's Guide
Cisco ACI
September 2025
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

I have not faced any issues with performance or stability.

What do I think about the scalability of the solution?

The tool is scalable. It can adapt to the growing needs of the business.

How are customer service and support?

We contact the support team when we face any issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment is centrally provisioned. The initial setup might take a couple of days. The deployment depends on the scale and customer requirements. We need one engineer for the deployment. The maintenance requires some skill development.

What's my experience with pricing, setup cost, and licensing?

The product is not cheap. It is usually expensive. However, the solution’s local presence and technical support sometimes make customers prefer it.

What other advice do I have?

We see tangible benefits of policy-driven automation in a modern scale environment where frequent changes are required. However, the features and benefits are almost negligible for a relatively smaller and static environment. The vendor's local presence and the support provided are the main reasons customers choose Cisco ACI. I will recommend the product to others. We must ensure that the use case is well-defined to get the benefit and ROI from the product. Overall, I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Enric Cuixeres - PeerSpot reviewer
Head Of Information Technology at Leng-d'Or
Real User
Helps with security and threat detection
Pros and Cons
  • "We use Cisco ACI for perimeter security and threat detection."
  • "The tool's initial deployment is complex and takes five hours to complete."

What is our primary use case?

We use Cisco ACI for perimeter security and threat detection. 

What needs improvement?

The tool's initial deployment is complex and takes five hours to complete. 

For how long have I used the solution?

I have been working with the solution for six to seven years. 

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten. My company has around 150 users for the solution. 

How was the initial setup?

The deployment took less than one week to complete. 

What about the implementation team?

A partner helped us with Cisco ACI's implementation. 

What other advice do I have?

The tool is easy to handle once deployed. I rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco ACI
September 2025
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,676 professionals have used our research since 2012.
IT manager at IRPC PCL
Real User
Top 10
A stable solution that enables micro-segmentation to secure servers
Pros and Cons
  • "Micro-segmentation is the solution’s most valuable feature."
  • "We faced some issues while configuring the microsegment."

What is our primary use case?

We use the solution’s microsegment for the security of the servers in the same VLAN.

What is most valuable?

Micro-segmentation is the solution’s most valuable feature.

What needs improvement?

We faced some issues while configuring the microsegment. 

The solution should provide a visibility tool for troubleshooting.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution's stability is okay.

How are customer service and support?

When we contacted support for troubleshooting, the issue was escalated to the next level in four hours. However, the last time we had a problem, the support took a long time to investigate.

How was the initial setup?

The initial setup is complex because it is a software-defined network.

What other advice do I have?

I suggest that Cisco delete and add a new EPG. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Farhan_Mohamed - PeerSpot reviewer
Software Solutions Architect at NTT Ltd.
Real User
Application-driven with good automation and helpful support
Pros and Cons
  • "We get a full holistic view of the ecosystem."
  • "Compared to VMware, it needs more virtualization technologies."

What is our primary use case?

We help customers obtain, renew, and upgrade. This is a multi-cloud software-defined data center. If a customer is in banking, we can separate and secure data centers for multiple sites.

What is most valuable?

I really like the usage of the application. It offers a good focus on applications and has a driven policy model. It is capable of automation and application-driven. Customers can focus on the applications, and this benefits the end customers.

We really like the GUI and the visibility we get in on the dashboards. You get real-time details on performance. 

The DevOps teams can integrate their own software in ACI. 

We can monitor which areas are working well. 

It can be used with Kubernetes.

We get a full holistic view of the ecosystem. 

What needs improvement?

Ideally, if it could be more aligned as a unit, it would be useful.

Compared to VMware, it needs more virtualization technologies. It cannot match that right now based on the hardware boxes that we use. It could be more virtualized. There is less flexibility as they have less virtualization.

The contract management could be better.

It needs to include log files.

The GUI could be better. The solution be more user-friendly.

We've seen a lot of trends in companies moving towards AI and cloud capabilities. If it could really focus on this area, it would continue to be a very good product. It would improve the cost-benefit of the product in the long run. They need to integrate with multiple cloud platforms. Better integration and compatibility across the board, in fact, would make it a better product.

For how long have I used the solution?

I've used the solution for four to five years. The customers I work with use ACI.

What do I think about the stability of the solution?

I have found the stability to be good. I'd rate it nine out of ten. 

What do I think about the scalability of the solution?

The scalability is pretty good. You should have two of the spines altogether. Then the leaves can expand when you want to have more bandwidth or more throughput requirement.

If you need more computing power or networking power in the data center, then you have to add the leaves. Of course, if you need more throughput power, it's a bit different. For example, if one spine has the power of 4GBs, the two spines, which are combined, give the power of 8GBs, if you want more throughput, for example, 50GBs, you just go and add a couple of spines to it to commit to that sort of power. 

We tend to work with medium to large organizations.

I'd rate the scalability seven out of ten.

How are customer service and support?

Technical support has been good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I haven't worked much with other solutions. I have worked with VMware NSX. It's similar, however, it is more flexible and is faster to set up.

How was the initial setup?

The initial setup isn't too complex, depending on the user's background. If a person is comfortable with Cisco products, it won't be too hard. You do have to use the command line, which makes it a tedious task. That said, you have more advantages with configuration capabilities. 

I'd rate the process eight or nine out of ten in terms of ease of setup. For the most part, it takes five to six steps.

It doesn't take too long to set up the entire product. It's easier than the other areas of the Cisco portfolio. Cisco is also making deployments easier to handle in general. It might take a few days since it is software-defined. 

On a high level, if the customer has a lot of devices, it might take two to three hours, and then you need to integrate everything. It shouldn't take more than 30 minutes after that to deploy and get the devices integrated. It's just working on it and reviewing tasks, which takes some time. It's an ongoing process.

What's my experience with pricing, setup cost, and licensing?

Cisco solutions are pretty pricy as you have to buy the AP controllers, leaves, spines, and hardware. I'd rate the pricing six out of ten in terms of affordability.

What other advice do I have?

We are resellers and consultants. We provide insights to clients regarding this product. We don't use the solution ourselves; we help the customer use it and realize its value. We're Cisco partners. 

We don't use a specific version of the product. Typically, we use the latest when it comes out.

I'd recommend the solution for users that have a traditional setup and need a dashboard. Many banks have complex data centers. They'd benefit from moving to this solution.

I would rate the solution nine out of ten.

The pricing factor is an issue. It's also not as good as VMware as it is not as virtualized. However, the Cisco portfolio is quite strong.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager at a computer software company with 10,001+ employees
Real User
A stable solution that makes your network easy to manage
Pros and Cons
  • "The basic functionality that is the most useful is creating a virtual network on a physical device."
  • "Cisco SDN will only work with its own devices, so that's a downside."

What is our primary use case?

We use this solution to achieve a properly defined data center, so we basically use it for SDN. 

What is most valuable?

The basic functionality that is the most useful is creating a virtual network on a physical device. We use it for Software-Defined Networking where we have a centralized controller, and the rest of the switches are just for packing traffic. When you have a centralized controller, it's easy to manage.

What needs improvement?

The virtualization part of it is still all hardware-based. You have to buy the switches, and they have to be Cisco switches. You cannot roll the Software-Defined Network and network virtualization over onto any other product. For example, if I have a mix of Juniper and Cisco in my network, they are of the same physical fabric layer, but when I want to virtualize, it's quite difficult. You cannot do it. There are solutions like NSX that can sit pretty on any physical layer, but Cisco SDN will only work with its own devices, so that's a downside. They need to be able to achieve virtualization end-to-end with Cisco ACI.

For how long have I used the solution?

I have been using this product for over four years.

What do I think about the stability of the solution?

I rate the solution a nine and a half out of ten for stability. 

What do I think about the scalability of the solution?

You can scale the solution, but you cannot scale to other products. I rate the solution an eight out of ten for scalability. 

For backup you might want two people, but one person can handle all of the maintenance. Everything is managed centrally. This is a backend product, so not everyone knows they are using Cisco ACI. The organization I currently work for has over 10,000 employees, and practically everyone is involved in usage of the solution. 

How are customer service and support?

If you have the right license and premium support, the tech support is a nine out of ten.

How was the initial setup?

On a scale of one to ten, I would rate the initial setup as a nine. It was very easy. There are some external factors you need to connect, like cables. However, with the push of a button, in less than 15 minutes, you can roll out the basic Cisco configuration.

It's a graphic installation. You will see buttons: "Next," "Next," "Next." It's very easy to get up and running, just like setting up a phone. "Do you want to install this?" "Yes." "Do you want to enable this?" "Yes." "Do you want to configure this?" Unlike before where you had to configure Cisco switches one at a time, now you manage and configure it centrally, and you have a template to work with.

What about the implementation team?

Sometimes we handle the deployment ourselves, but for the current deployment we are rolling out, we have a system integrator. We have Cisco itself involved. 

What's my experience with pricing, setup cost, and licensing?

The good thing about Cisco is that you can trade in your old products to replace them with ACI. On a scale of one to ten, where one is inexpensive and ten is expensive, I would rate them a two. 

Which other solutions did I evaluate?

We considered VMware NSX, but some believe that VMware is vulnerable, so we stuck with Cisco. 

What other advice do I have?

I would 100% recommend Cisco ACI to other users. I would rate this solution as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Habi Darr - PeerSpot reviewer
Lead Network & Security Architect at The Juice Plus+ Company
Reseller
Solid, reliable, scalable product
Pros and Cons
  • "Cisco ACI's best features include its network-centric approach and micro-segmentation."
  • "Cisco ACI would be improved by providing a cloud offering; otherwise, it risks becoming a niche product."

What is our primary use case?

Cisco ACI is primarily used for automation of the data center networking environment.

What is most valuable?

Cisco ACI's best features include its network-centric approach and micro-segmentation.

What needs improvement?

Cisco ACI would be improved by providing a cloud offering; otherwise, it risks becoming a niche product.

For how long have I used the solution?

I've been working with Cisco ACI since 2017.

What do I think about the stability of the solution?

Cisco ACI has matured and is a very stable product.

What do I think about the scalability of the solution?

Cisco ACI is scalable.

How are customer service and support?

Cisco's technical support is very responsive and quick to resolve issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup can be complex if you take an application-centric approach, but a network-centric approach is relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

Cisco's pricing is very expensive.

What other advice do I have?

I'd give Cisco ACI a rating of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Integrator
PeerSpot user
Jeffry Miguel De Los Santos - PeerSpot reviewer
IT manager at a financial services firm with 5,001-10,000 employees
Real User
It helps us configure and manage all the infrastructure in our data center.
Pros and Cons
  • "The best part of Cisco ACI is the server deployment and integration."
  • "Deploying Cisco ACI was a little complex because we needed to add a lot to the fabric. You need to configure some servers, connect everything, make templates, and deploy switches. It takes five people to deploy and maintain."

What is our primary use case?

We use ACI to configure and manage all the infrastructure in our data center. We're trying to automate the process and centralize the management of all our devices. We deploy the network-centric mode in our Cisco ACI.

How has it helped my organization?

ACI divides the management process in the network. It's a software-defined solution.

What is most valuable?

The best part of Cisco ACI is the server deployment and integration.

For how long have I used the solution?

We have been using ACI for around two years. 

What do I think about the stability of the solution?

Cisco ACI is a stable product. 

How are customer service and support?

I rate Cisco support 10 out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the past, I used Huawei HCI Data Center.

How was the initial setup?

Deploying Cisco ACI was a little complex because we needed to add a lot to the fabric. You need to configure some servers, connect everything, make templates, and deploy switches. It takes five people to deploy and maintain. 

What about the implementation team?

We used an in-house team to deploy ACI with support from Cisco.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. I think we buy it for three or five years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MasoudSabouri - PeerSpot reviewer
Network Consultant at Telcoset
Consultant
Fabric can be managed from a single point; serial numbers can all be registered with scripts
Pros and Cons
  • "Configures from a single point and commands don't need to be configured on the spine and leaf side."
  • "There were issues when upgrading venues and registering devices."

What is our primary use case?

Our primary use case is project-based. We deploy and configure upgraded ACIs, registered spines and leaves, and deliver projects to our customers. I'm a network consultant and we are gold partners of Cisco. 

What is most valuable?

The solution is valuable because it configures from a single point, from APs, and also all routers. Commands don't need to be configured on the spine and leaf side. You can control and manage the fabric from a single point. If you have serial numbers for your devices, they can all be registered with scripts. As a network engineer, you can configure and manage the fabric very easily. From the CLI side, it's really easy to configure from the GUI.

What needs improvement?

I faced issues when upgrading venues and registering devices. For example, in some cases, you have to reinstall the AP from scratch. We tried that and were then unable to register devices. From the network engineering perspective, it's hard to configure from the GUI. We tried to adapt but it was difficult. You have to add AP numbers for validations.

What do I think about the stability of the solution?

From an operational perspective, I think if you configure the fabric correctly, it's stable.

What do I think about the scalability of the solution?

The solution is scalable; you can have multi-site scenarios. 

How are customer service and support?

I have a good relationship with the technical support team, they are helpful. 

How was the initial setup?

Because I have a system engineering background and I have MCSA and MCSE certification from Microsoft, the setup is very simple. The largest deployment I was involved in had 300 devices. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution, but it's high quality. I have experience with Huawei devices and Nokia. Huawei had many issues with bugs and I had hardware issues with Nokia. Cisco is the highest quality. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user