The primary use case for Cisco ACI is for managing our data center and network switches. We will use it for the whole data center environment eventually.
Lead Network Engineer at a consultancy with 10,001+ employees
Has improved the static configuration of our data center switching environment, but it's hard to manage
Pros and Cons
- "It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage."
- "So far we've had very few issues, a couple of routing things that were glitches within ACI."
What is our primary use case?
How has it helped my organization?
We are still growing it in our main data center. We haven't even expanded it to our recovery data center yet. As far as managing a static environment, so far, it's been great. When it comes to adding in new changes and new things, that's where we're going to have some challenges. Cisco ACI is difficult both technically to build it out and then operationally to manage.
It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage.
What is most valuable?
The good side of it is being able to control your network switching and routing in the data center from a single control point.
What needs improvement?
I don't have any new features that I need in Cisco ACI yet because we're still learning and making it work in our environment today. I don't have anything new.
The one big challenge with it is Cisco going from a perpetual license model to a licensing model that is renewed every year. You pay a large fee to use stuff like this. That to me is one of our challenges.
Making training more available for all of our employees and not even at a cost would help. If you want this to be deployed to all the data centers everywhere it's got to be something that everyone can sit down and get training on.
If you're going to try and operationalize it amongst existing staff members and even up-coming ones, it's not a simple thing to sit down and learn.
I've been doing this for thirty-five years now. It's one of the most difficult things I've had to sit down and learn myself.
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What do I think about the stability of the solution?
With the stability so far we've had very few issues with Cisco ACI. A couple of routing problems that were glitches within ACI. Other than that, the environment is stable and we like it.
What do I think about the scalability of the solution?
Scalability is great in a Cisco ACI environment. But when you're migrating from an old data center into ACI, there are some challenges.
In all the people that manage it, most are just trying to throw entire networks with multiple environments on them into ACI. It's good but it also has a lot of challenges for us.
How are customer service and support?
Technical support is good but limited because Cisco ACI is so new. There's a lack of expertise on the support side. You need to get the right engineer on the call when you're having a problem.
How was the initial setup?
The initial setup of the Cisco ACI is straightforward but also complex. Once you have designed how you're going to deploy it, i.e. your naming conventions and how you're going to configure things, it is standardized.
That part of it is standard and easy to deploy. It's coming to that point where you've got the complexity of your naming conventions and all those things stood up properly that is hard.
It's only this engineer that we hired with a great mind who could make it work for us.
What about the implementation team?
We relied on an engineer who we hired on a contract side but was well versed in a lot of things. He had not done an ACI in deployment. Between him and our dedicated Cisco support engineers, we were able to stand it up without too many issues.
Which other solutions did I evaluate?
The number one reason we chose it was that eventually, we will doing some sort of SD (Software Defined) access. When a user gets on the network and they connect, they'll have a persona. We'll know who they are. We'll know what to allow them into. A lot of that'll be controlled through ACI on the data center side.
We didn't have SD access. We're still going in that direction. It's going to be a while.
What other advice do I have?
On a scale of one to ten, I would rate this product in the five to six range. It is a good product. It will be solid as it matures. It's technically challenging for anyone.
One guy has stood up most of our environment. We are trying to use him to train all the rest of our staff. But it's a slow process.
Understanding how to get in under the hood and make ACI work is not a simple task unless you're in and out of it regularly. Even the gentleman who installed it and works on it most of the time has to go back and play with it on his own before he makes changes.
Just to remember how things are done is difficult because it's got a lot of uniqueness to it in the way things are deployed.
Anyone using Cisco ACI should know what their direction is. How much money do they have to spend? Then I could sit down with them and tell them whether ACI would the best solution or not for what they are doing.
I don't think ACI is for everyone. It's for larger data centers that are going down this path of SD access. I am sure there are competitors out there now. We're just not looking into them because we already have ACI deployed. That where we're at now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Information Technology at Leng-d'Or
Helps with security and threat detection
Pros and Cons
- "We use Cisco ACI for perimeter security and threat detection."
- "The tool's initial deployment is complex and takes five hours to complete."
What is our primary use case?
We use Cisco ACI for perimeter security and threat detection.
What needs improvement?
The tool's initial deployment is complex and takes five hours to complete.
For how long have I used the solution?
I have been working with the solution for six to seven years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a seven out of ten. My company has around 150 users for the solution.
How was the initial setup?
The deployment took less than one week to complete.
What about the implementation team?
A partner helped us with Cisco ACI's implementation.
What other advice do I have?
The tool is easy to handle once deployed. I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT manager at IRPC PCL
A stable solution that enables micro-segmentation to secure servers
Pros and Cons
- "Micro-segmentation is the solution’s most valuable feature."
- "We faced some issues while configuring the microsegment."
What is our primary use case?
We use the solution’s microsegment for the security of the servers in the same VLAN.
What is most valuable?
Micro-segmentation is the solution’s most valuable feature.
What needs improvement?
We faced some issues while configuring the microsegment.
The solution should provide a visibility tool for troubleshooting.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The solution's stability is okay.
How are customer service and support?
When we contacted support for troubleshooting, the issue was escalated to the next level in four hours. However, the last time we had a problem, the support took a long time to investigate.
How was the initial setup?
The initial setup is complex because it is a software-defined network.
What other advice do I have?
I suggest that Cisco delete and add a new EPG. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at a computer software company with 10,001+ employees
A stable solution that makes your network easy to manage
Pros and Cons
- "The basic functionality that is the most useful is creating a virtual network on a physical device."
- "Cisco SDN will only work with its own devices, so that's a downside."
What is our primary use case?
We use this solution to achieve a properly defined data center, so we basically use it for SDN.
What is most valuable?
The basic functionality that is the most useful is creating a virtual network on a physical device. We use it for Software-Defined Networking where we have a centralized controller, and the rest of the switches are just for packing traffic. When you have a centralized controller, it's easy to manage.
What needs improvement?
The virtualization part of it is still all hardware-based. You have to buy the switches, and they have to be Cisco switches. You cannot roll the Software-Defined Network and network virtualization over onto any other product. For example, if I have a mix of Juniper and Cisco in my network, they are of the same physical fabric layer, but when I want to virtualize, it's quite difficult. You cannot do it. There are solutions like NSX that can sit pretty on any physical layer, but Cisco SDN will only work with its own devices, so that's a downside. They need to be able to achieve virtualization end-to-end with Cisco ACI.
For how long have I used the solution?
I have been using this product for over four years.
What do I think about the stability of the solution?
I rate the solution a nine and a half out of ten for stability.
What do I think about the scalability of the solution?
You can scale the solution, but you cannot scale to other products. I rate the solution an eight out of ten for scalability.
For backup you might want two people, but one person can handle all of the maintenance. Everything is managed centrally. This is a backend product, so not everyone knows they are using Cisco ACI. The organization I currently work for has over 10,000 employees, and practically everyone is involved in usage of the solution.
How are customer service and support?
If you have the right license and premium support, the tech support is a nine out of ten.
How was the initial setup?
On a scale of one to ten, I would rate the initial setup as a nine. It was very easy. There are some external factors you need to connect, like cables. However, with the push of a button, in less than 15 minutes, you can roll out the basic Cisco configuration.
It's a graphic installation. You will see buttons: "Next," "Next," "Next." It's very easy to get up and running, just like setting up a phone. "Do you want to install this?" "Yes." "Do you want to enable this?" "Yes." "Do you want to configure this?" Unlike before where you had to configure Cisco switches one at a time, now you manage and configure it centrally, and you have a template to work with.
What about the implementation team?
Sometimes we handle the deployment ourselves, but for the current deployment we are rolling out, we have a system integrator. We have Cisco itself involved.
What's my experience with pricing, setup cost, and licensing?
The good thing about Cisco is that you can trade in your old products to replace them with ACI. On a scale of one to ten, where one is inexpensive and ten is expensive, I would rate them a two.
Which other solutions did I evaluate?
We considered VMware NSX, but some believe that VMware is vulnerable, so we stuck with Cisco.
What other advice do I have?
I would 100% recommend Cisco ACI to other users. I would rate this solution as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network Engineer at Direction des Systemes d'Information, Etat de Vaud
The solution makes it easier to configure changes into our data center, but the user interface needs to be made more user-friendly
Pros and Cons
- "The centralized configuration is its most valuable feature."
- "The only drawback that we are seeing is the user interface is still a little complex and difficult to use. It needs a more user-friendly interface."
What is our primary use case?
The primary use case is using the automation for deploying new applications in our data center.
How has it helped my organization?
It is now easier than before we had ACI to configure any new changes into our data center.
What is most valuable?
The centralized configuration is its most valuable feature.
What needs improvement?
The only drawback that we are seeing is the user interface is still a little complex and difficult to use. It needs a more user-friendly interface. I do not use it daily. Every time that I have to go back and configure something, it is very difficult and confusing to remember how to do it and where the menu are located.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
How is customer service and technical support?
I have never had to open a technical support ticket.
How was the initial setup?
The initial setup was complex, but that was not an issue for us. The complexity was around such a big change in architecture, as there were a lot of new topics to learn.
What about the implementation team?
We used Cisco for the initial deployment. Our experience with them was very good. We have had someone on site regularly, which has been really helpful.
Which other solutions did I evaluate?
Cisco is the only company that we seriously considered.
What other advice do I have?
Do not be afraid of the change that Cisco ACI requires. It takes some time to get used to it. However, in the end, it is worth it as the solution is simpler and more efficient.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Networking Specialist at Saudi Business Machines - SBM
Centrally-managed and high-performance solution for data centers, providing seamless communication between services, flexibility for future expansions, and efficient cost-saving capabilities
Pros and Cons
- "The flexibility of adding new components with minimal impact on existing services running in the data center is a key benefit of this ACI-based solution."
- "Its scalability and reliability capabilities should be enhanced."
What is our primary use case?
We deploy Cisco ACI within our customer's data centers, providing them with the capability to configure the software-defined network as per their defined requirements. This solution empowers customers to centrally monitor and control the network without the need for individual edge management. Moreover, it offers scalability, allowing for easy expansion in the future.
What is most valuable?
The flexibility of adding new components with minimal impact on existing services running in the data center is a key benefit of this ACI-based solution. Customers appreciate the unified control and management provided by ACI, allowing them to oversee the entire data center centrally. This solution facilitates seamless communication between various services and ensures future scalability with minimal configurations and operational effort. The cost savings for customers are notable, particularly in instances where adding ports or making operational adjustments is a straightforward process, requiring minimal resources. ACI stands out as a state-of-the-art, high-performance, and highly scalable solution.
What needs improvement?
Its scalability and reliability capabilities should be enhanced.
For how long have I used the solution?
We have been working with it for approximately eight years.
What do I think about the stability of the solution?
Occasionally, we encounter the need to reset certain programs due to bugs within one of the implemented data features. This requires performing upgrades approximately every six months to address and resolve these issues. I would rate its stability capability eight out of ten.
What do I think about the scalability of the solution?
While I acknowledge that the solution is scalable, there are occasional bugs and the need for upgrades or adjustments approximately every five years. We operate on multiple levels, with small, medium, and high scalability organizations. Typically, we opt for the highest scalable level during our implementations. I would rate its scalability at seven out of ten.
How are customer service and support?
I would rate its customer service and support nine out of ten.
How would you rate customer service and support?
Positive
What other advice do I have?
Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Network & Security Architect at The Juice Plus+ Company
Solid, reliable, scalable product
Pros and Cons
- "Cisco ACI's best features include its network-centric approach and micro-segmentation."
- "Cisco ACI would be improved by providing a cloud offering; otherwise, it risks becoming a niche product."
What is our primary use case?
Cisco ACI is primarily used for automation of the data center networking environment.
What is most valuable?
Cisco ACI's best features include its network-centric approach and micro-segmentation.
What needs improvement?
Cisco ACI would be improved by providing a cloud offering; otherwise, it risks becoming a niche product.
For how long have I used the solution?
I've been working with Cisco ACI since 2017.
What do I think about the stability of the solution?
Cisco ACI has matured and is a very stable product.
What do I think about the scalability of the solution?
Cisco ACI is scalable.
How are customer service and support?
Cisco's technical support is very responsive and quick to resolve issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup can be complex if you take an application-centric approach, but a network-centric approach is relatively straightforward.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing is very expensive.
What other advice do I have?
I'd give Cisco ACI a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Integrator
IT manager at a financial services firm with 5,001-10,000 employees
It helps us configure and manage all the infrastructure in our data center.
Pros and Cons
- "The best part of Cisco ACI is the server deployment and integration."
- "Deploying Cisco ACI was a little complex because we needed to add a lot to the fabric. You need to configure some servers, connect everything, make templates, and deploy switches. It takes five people to deploy and maintain."
What is our primary use case?
We use ACI to configure and manage all the infrastructure in our data center. We're trying to automate the process and centralize the management of all our devices. We deploy the network-centric mode in our Cisco ACI.
How has it helped my organization?
ACI divides the management process in the network. It's a software-defined solution.
What is most valuable?
The best part of Cisco ACI is the server deployment and integration.
For how long have I used the solution?
We have been using ACI for around two years.
What do I think about the stability of the solution?
Cisco ACI is a stable product.
How are customer service and support?
I rate Cisco support 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I used Huawei HCI Data Center.
How was the initial setup?
Deploying Cisco ACI was a little complex because we needed to add a lot to the fabric. You need to configure some servers, connect everything, make templates, and deploy switches. It takes five people to deploy and maintain.
What about the implementation team?
We used an in-house team to deploy ACI with support from Cisco.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly license. I think we buy it for three or five years.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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