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Director & CIO of IT services at Connectivity IT Services Private Limited
Real User
The micro-segmentation features are helpful for access control layers and virtual LAN policy enforcement
Pros and Cons
  • "ASA integrates with FirePOWER, IPS functionality, malware filtering, etc. This functionality wasn't there in the past. With its cloud architecture, Cisco can filter traffic at the engine layer. Evasive encryptions can be entered into the application, like BitTorrent or Skype. This wasn't possible to control through a traditional firewall."
  • "There are some limitations with SSL. Regarding the security assessment for the ISO 27000 standard, there are certain features that Cisco needs to scale up. Not all products support it, so you need to be slightly careful, especially on the site track."

What is our primary use case?

I'm a solution architect specializing in IT infrastructure designs. I create solutions for clients using Cisco and other products. I've developed solutions with various Cisco Firewall models. I may use an entry-level solution for smaller businesses, like the Cisco 555 Series or 5500. If it's a large enterprise, I may use the 4000 Series, or an ISR router integrated with a firewall for a branch office, and maybe an ISR router, which is integrated with the firewall.

I work with businesses of all sizes, but I see Cisco more often in medium-sized companies or large enterprises. Small businesses often pick Sophos or FortiGate because of the pricing. Large enterprises use Cisco and other products like Palo Alto or Check Point, especially for managing cloud architectures like GCP and AWS. 

If the customer only needs a plain firewall, Cisco ASA is sufficient. It can compete with FortiGate or Sophos. When I talk about a next-gen firewall, the basics include malware protection, instruction prevention, URL filtering, etc. Firepower is integrated to address these next-gen requirements. 

I may use the tabs for dynamic policy implementation in cloud environments depending on the clients' needs, but not typically VMware. I might get a false positive with the VMware operator and platform layer. If I stop some surveys, my production will stop. In such cases, I cannot just go by dynamic classification blindly. It would be better for the application layer, not the platform layer.

How has it helped my organization?

I don't have any metrics about how ASA has improved operations for my clients, but I can look at their market share relative to Check Point and other competitors. Cisco has a decent footprint today, and it reduced my customers' CapEx. I don't have the numbers. I'm just speaking relatively. Cisco can reduce operational expenditures by around 40 percent. I'm just giving a vague estimate, but I don't have any specific metrics.

Cisco offers two architectures. I can choose the Meraki track if I want an OpEx model or the traditional track, which is a CapEx model. Due to Cisco's tech acquisitions, I have various feature options within the same product. The DNA of Cisco combines the traditional Cisco architecture with the next-generation firewall.

Segmentation can be helpful for some clients. Let's use a financial organization as an example. We have traffic moving through the branch to the core banking. This is where we can employ segmentation. We can do security policy restrictions for branch employees to prevent them from accessing certain financial reporting systems. We can limit them to the branch level. 

I can enforce certain policies to prevent all branch traffic from reaching one layer of a particular segment by minimizing the overall traffic on the network. I can always control the traffic when I segment it. This set of capabilities is beneficial when a lot of financial algorithms are done.

What is most valuable?

ASA integrates with Firepower, IPS functionality, malware filtering, etc. This functionality wasn't there in the past. With its cloud architecture, Cisco can filter traffic at the engine layer. Evasive encryptions can be entered into the application, like BitTorrent or Skype. This wasn't possible to control through a traditional firewall. 

Deep Packet Inspection looks at the header information and inspects the contents of a particular packet. We can also look at traffic management. It can control end-user applications, and we can check device performance when we do this type of regression on our resources. This is what we look at with a DPI. It can help us reduce the overall OpEx and CapEx.

Traditionally, we needed multiple software and hardware tools. With these features, we can snoop into our network and understand each packet at a header level. That's called the service control engine.

Within Cisco's Service Control Engine Architecture, there's something called the Preferred Architecture, which has a supervisor engine. It's more of a network management tool. Cisco makes it more convenient to manage our resources. It has a nice UI, or we can go into the command-line level. 

Cisco's micro-segmentation features are helpful for access control layers and virtual LAN policy enforcement. That's how we segregate it. Micro-segmentation is focused on the application layer. When we design a policy that is more automated or granular, and we have a specific business requirement, we get into micro-segmentation. Otherwise, the majority of the implementation will be generic network segmentation.

Dynamic classification is also essential given the current security risks and the attacks. We cannot wait for it to tell us if it's a false positive or a real threat. In those cases, dynamic classification is essential, especially at a MAC level.
When using WiFi, we may have a suspicious guest, and we cannot wait for someone to stop it manually. The firewall needs to at least block the traffic and send an alert.

In cases like these, integration with Cisco ISE is handy. If the firewall alone doesn't help, you must redesign your architecture to include various associated products as you increase your requirements. For example, you may have to get into multiple servers, so you'll need an ISE for identity management. 

As you start scaling up your requirements, you go beyond a firewall. You start from an L1 layer and go to the L7 sitting at the organization's gateway. When you talk about dynamic policy implementation, that's where you start to get serious about your operations and can change things suddenly when an attack is happening.

With ISE integration, you get another dynamic classification if an endpoint connects immediately. ISE has a lot of authorization rules, so it applies a filter. The dynamic policy capabilities enable tighter integration at the application workload level. Snort 3 IPS enables you to run more rules without sacrificing performance, and IPS puts you one step ahead of any threats to the organization.

What needs improvement?

There are some limitations with SSL. Regarding the security assessment for the ISO 27000 standard, there are certain features that Cisco needs to scale up. Not all products support it, so we need to be slightly careful, especially on the site track. 

We face challenges with Cisco when implementing some security vulnerability assessments, including the algorithms and implementing SSL 3.0. I may change the entire product line because traditional product lines don't support that.

Integration isn't typically a problem because the network is compatible, but Cisco could upgrade the threat database. They could integrate the threat database of the on-premise firewall with the cloud. Check Point has cloud integration with a market database of all the vulnerabilities. Cisco could add this to its roadmap to make the product more effective.

Buyer's Guide
Cisco Secure Firewall
November 2024
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with firewalls for about 20 to 25 years, but I've been using Cisco for around 12 to 15 years.

What do I think about the stability of the solution?

Cisco ASA Firewall is reliable, especially in the Indian context. For example, I had a couple of banks with around 5,000 branches and ATMs. It was easy to deploy remotely or send it to each branch. 

What do I think about the scalability of the solution?

Cisco ASA Firewall is scalable to a certain extent.

How are customer service and support?

Cisco support is okay, but not great. I rate Cisco support five out of ten. The response time is too long. We need an instant response to security issues. They follow some legacy processes.

In some cases, I think they're good, but they have hundreds of questions and steps to go through before the ticket is escalated. The local partner adds a lot of value in that case.

How would you rate customer service and support?

Neutral

How was the initial setup?

The standard setup is straightforward and takes around four hours. You can also do more customization and adjustments to deploy it in a particular environment.
I design a custom implementation strategy for each customer. It depends on whether I'm migrating an existing environment or doing a fresh deployment. I try to understand the customer's security footprint and all the issues I need to address before installation. 

What's my experience with pricing, setup cost, and licensing?

I think Cisco's price is in the right space now. They have discounts for customers at various levels. I think they're in the right spot. However, Cisco can be expensive when you factor in these additional features. 

If you add SecureX, Cisco's cost will definitely jump. We started with the standard ASA, then we added segmentation and micro-segmentation, and now we're talking about automation and unified architecture. SecureX is an integrated security portfolio. It gives a vertical and 360-degree algorithm with an open, integrated platform that can scale.

Which other solutions did I evaluate?

In most next-generation products, the UA itself will manage a lot of things, but it's easier to find people with expertise. If you put 10 firewall experts in the room, six will be talking about Cisco, but you can hardly find one or two people talking about Check Point or Palo Alto. Others would be more talking about Sophos, FortiGate, etc.

What other advice do I have?

I rate Cisco ASA Firewall seven out of ten. If you're implementing a Cisco firewall, you must be crystal clear about your business requirements and how a Cisco ASA firewall will address your problem. You need to understand whether this product line contains all the features you need. 

Can it pass a security audit? Does it integrate with your network device? How scalable is it? Will this solution you're implementing today be adequate in the next three years? These are the questions that you should ask.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
James-Buchanan - PeerSpot reviewer
Infrastructure Architect at a healthcare company with 10,001+ employees
Real User
Top 10
Has excellent support and good licensing, and with the VPN feature, secures our users even when they're working from home
Pros and Cons
  • "It's the VPN side of things that has been most useful for us. It allows us to secure our users even when they're working from home. They are able to access all of our resources, no matter where they are in the world."
  • "I don't have any specific improvements to recommend. However, when you compare the throughput of a Cisco firewall to the competitors, especially Fortinet, what you find is that Cisco has lagged a little bit behind in terms of firewall throughput, especially for the price that you pay for that throughput."

What is our primary use case?

We use them for some of our border firewalls in our data centers and also as our VPN concentrator. 

What is most valuable?

It's the VPN side of things that has been most useful for us. It allows us to secure our users even when they're working from home. They are able to access all of our resources, no matter where they are in the world.

What needs improvement?

I don't have any specific improvements to recommend. However, when you compare the throughput of a Cisco firewall to the competitors, especially Fortinet, what you find is that Cisco has lagged a little bit behind in terms of firewall throughput, especially for the price that you pay for that throughput.

For how long have I used the solution?

We've been using Cisco firewalls for probably 10 years.

What do I think about the scalability of the solution?

We have 105,000 users, and they all have access to use a VPN to connect back into our network. We found that it works very well for us, and it's very scalable to the number of users that we have. That's why we continue using it.

How are customer service and support?

It's very good. Cisco has excellent support. It's better than most of our vendors. I'd rate their support a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I don't believe so. We've used Cisco, at least for this specific use case, for a long time.

What's my experience with pricing, setup cost, and licensing?

The enterprise agreement that we have has helped with the pricing because it allows us to consume licensing in more of a consumption model versus a per-user type model. That has helped us a lot.

Which other solutions did I evaluate?

I don't know. I wasn't with the organization then.

What other advice do I have?

We don't use Cisco Secure for securing our infrastructure from end to end to be able to detect and mediate threats. We have other products that serve as our endpoint detection and especially for the end-to-end side of things. That's not really our strongest use case for it. Cisco Secure hasn't helped save our organization any time or operations expenditure because we have other products that we use for that.

Overall, I'd rate Cisco Secure Firewall a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
November 2024
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Security Officer at a government
Real User
Gives us visibility into potential outbreaks as well as malicious users trying to access the site
Pros and Cons
  • "For us, the most valuable features are the IPX and the Sourcefire Defense Center module. That gives us visibility into the traffic coming in and going out, and gives us the heads-up if there is a potential outbreak or potential malicious user who is trying to access the site. It also helps us see traffic generated by an end device trying to reach out to the world."
  • "We were also not too thrilled when Cisco announced that in the upcoming new-gen ASA, iOS was not going to be supported, or if you install them, they will not be able to be managed through the Sourcefire. However, it seems like Cisco is moving away from the ASA iOS to the Sourcefire FireSIGHT firmware for the ASA. We haven't had a chance to test it out."

What is our primary use case?

We use them for perimeter defense and for VPN, and we also do web filtering.

We're using ASAs at the moment. Going forward, we'll probably look at the FirePOWERs. We currently have anywhere from low end to the mid-range, starting with 5506s all the way up to 5555s. Everything is on-prem.

We have a total of five different security tools in our organization. A couple of them complement each other so that's one of the reasons that we have so many, instead of just having one. For an organization like ours, it works out pretty well.

We are a utility owned by a municipality, with a little over 200 employees in multiple locations.

How has it helped my organization?

Our response time has improved considerably. Rather than getting an alert from an antivirus which could be instantaneous or missed, we can take a look at the console of the Sourcefire Defense Center and identify the device. We can peek into it and see the reason it was tagged, what kind of event it encountered. We can then determine if it was something legit — a false positive — or a positive.

It has improved the time it takes to do mediation on end-user devices. Instead of it being anywhere from ten to 15 to 30 minutes, we can potentially do it within about five minutes or under, at this point. In some cases, it can even be under a minute from when the event happens. By the time end-user gets a message popping up on their screen, a warning about a virus or something similar from one of the anti-malware solutions that we have, within under a minute or so they are isolated from the network and no longer able to access any resources.

What is most valuable?

For us, the most valuable features are the IPX and the Sourcefire Defense Center module. That gives us visibility into the traffic coming in and going out and gives us the heads-up if there is a potential outbreak or potential malicious user who is trying to access the site. It also helps us see traffic generated by an end device trying to reach out to the world. 

Sourcefire is coupled with Talos and that provides us good insight. It gives us a pretty good heads-up. Talos is tied to the Sourcefire Defense Center. Sourcefire Defense Center, which is also known as the management console, periodically checks all the packets that come and go with the Talos, to make sure traffic coming and going from IP addresses, or anything coming from email, is not coming from something that has already been tagged in Talos.

We also use ESA and IronPort firewalls. The integration between those on the Next-Gen Firewalls is good. They are coupled together. If the client reports that there is a potential for a file or something trying to access the internet to download content, there are mediation steps that are in place. We don't have anything in the cloud so we're not looking for Umbrella at this point.

What needs improvement?

We've seen, for a while, that the upcoming revisions are not supported on some of 5506 firewalls, which had some impact on our environment as some of our remote sites, with a handful of users, have them. 

We were also not too thrilled when Cisco announced that in the upcoming new-gen ASA, iOS was not going to be supported, or if you install them, they will not be able to be managed through the Sourcefire. However, it seems like Cisco is moving away from the ASA iOS to the Sourcefire FireSIGHT firmware for the ASA. We haven't had a chance to test it out. I would like to test it out and see what kind of improvements in performance it has, or at least what capabilities the Sourcefire FireSIGHT firmware is on the ASA and how well it works.

For how long have I used the solution?

We've been using next-gen firewalls for about four years.

What do I think about the stability of the solution?

With the main firewall we haven't had many issues. It's been pretty stable. I would rate it at 99.999 percent. Although I think it's very well known in the industry that there was a clock issue with the 5506 and the 5512 models. Their reliability has been far less. I wouldn't give those five-nine's. I would drop it down to 99 percent. Overall, we find the product quite stable.

What do I think about the scalability of the solution?

We are a very small environment. Based on our scale, it's been perfect for our environment.

How are customer service and technical support?

Their tech support has been pretty good. If the need arises, I contact them directly. Usually, our issues get resolved within 30 minutes to an hour. For us, that's pretty good.

Which solution did I use previously and why did I switch?

We were using multiple products in the past. Now, we have it all centralized on one product. We can do our content filtering and our firewall functions in the same place. The ASAs replaced two of the security tools we used to use. One was Barracuda and the other was the because of tools built into the ASAs, with IPX, etc.

When we switched from the Barracuda, familiarity was one of the biggest reasons. The other organizations I've worked in were pretty much doing Cisco. I'm not going to deride the Barracuda. I found it to be pretty close, performance-wise. In some cases, it was pretty simple to use versus the Sourcefire management console. However, when you went into the nitty gritty of things, getting down to the micro level, Sourcefire was far ahead of Barracuda.

How was the initial setup?

We found the initial setup to be pretty straightforward the way we did it. We ended up doing one-on-one replacement. But as the environment grew and the needs grew, we ended up branching it off into different segmentations.

Going from two devices to five devices took us a little over a year. That was all at one location though. We branched it off, each one handling a different environment. 

For the first one, since it was new to us and there were some features we weren't familiar with, we had a partner help us out. Including configuring, install, bringing it into production, and going through a learning process — in monitoring mode — it took us about two to three days. Then, we went straight into protective mode. Within three years we had a Sourcefire ruleset on all that configured and deployed.

It was done in parallel with our existing infrastructure and it was done in-line. That way, the existing one did all the work while this one just learned and we watched what kind of traffic was flowing through and what we needed to allow in to build a ruleset.

It took three of us to do the implementation. And now, we normally have two people maintain the firewalls, a primary and a secondary.

What about the implementation team?

We use JKS Systems. We've been with them for 16-plus years, so our experience with them has been pretty good. They help with our networking needs.

What was our ROI?

On the engineering side we have definitely seen ROI. So far, we haven't had much downtime in our environment.

What's my experience with pricing, setup cost, and licensing?

Pricing varies on the model and the features we are using. It could be anywhere from $600 to $1000 to up to $7,000 per year, depending on what model and what feature sets are available to us.

The only additional cost is Smart NET. That also depends on whether you're doing gold or silver, 24/7 or 8/5, etc.

What other advice do I have?

The biggest lesson I've learned so far from using the next-gen firewall is that it has visibility up to Layer 7. Traditionally, it was IP or port, TCP or any protocol we were looking for. But now we can go all the way up to Layer 7, and make sure STTP traffic is not a bit torn. That was something that we did not have before on the up-to-Layer-3 firewall.

Do your research, do your homework, so you know what you're looking for, what you're trying to protect, and how much you can manage. Use that to narrow down the devices out there. So far, in our environment, we haven't had any issues with the ASA firewalls.

From the first-gen, we have seen that they are pretty good. We are pretty content and happy with them.

The solution can help with the application visibility and control but that is one portion we have really not dived into. That's one of the things we are looking forward to. As a small utility, a small organization, with our number of employees available, we can only stretch things so far. It has helped us to identify and highlight things to management. Hopefully, as our staff grows, we'll be able to devote more towards application visibility and all the stuff we really want to do with it.

Similarly, when it comes to automated policy application and enforcement, we don't use it as much as we would like to. We're a small enough environment that we can do most of that manually. I'm still a little hesitant about it, because I've talked to people where an incident has happened and quite a bit of their devices were locked out. That is something we try to avoid. But as we grow, and there are more IoT things and more devices get on the network, that is something we'll definitely have to do. As DevNet gets going and we get more involved with it, I'm pretty sure more automation on the ASA, on the network side and security side, will take place on our end.

We do find most of the features we are looking on the ASA. Between the ASA firewall and the Sourcefire management console, we have pretty much all the features that we need in this environment.

In terms of how the solution future-proofs our organization, that depends. I'm waiting to find out from Cisco what their roadmap is. They're still saying they're going to stick with ASA 55 series. We're also looking at the Sourcefire FireSIGHT product that they have for the firewalls. It depends. Are they going to continue to stick with the 55s or are they going to migrate all that into one product? Based on that, we'll have to adjust our needs and strategize.

If I include some of the hiccups we had with the 5506 models, which was a sad event, I would give the ASAs a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Akshit Chhokar - PeerSpot reviewer
Technical Solutions Specialist - Networking at Google
MSP
Top 5
Offers good reliability and great integration capabilities
Pros and Cons
  • "The product offers good scalability."
  • "The product's user interface is an area with certain shortcomings where improvements are required."

What is our primary use case?

I use the solution in my company for some internal testing purposes, so I don't use it in a real environment. I use it in my dummy lab environment.

What needs improvement?

The product's user interface is an area with certain shortcomings where improvements are required.

From an improvement perspective, the product's price needs to be lowered.

For how long have I used the solution?

I have been using Cisco Secure Firewall for three years. I am a customer of Cisco.

What do I think about the stability of the solution?

I have faced no issues with the stability of the product. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The product offers good scalability.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Sophos.

How was the initial setup?

The product's initial setup phase is a little difficult.

The product's deployment phase is a good and easy process.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I can't describe a particular scenario where the product has improved security, but I can say that the devices from Cisco are much more trustworthy and reliable compared to other devices in the market.

The most effective feature of the product for threat prevention stems from the granularity of the control that the devices from Cisco provide to its users.

The product offers great integration capabilities.

For our company's daily operations, the user interface provided by Sophos is much better and interactive compared to the one offered by Cisco.

You can choose Sophos if you want a low-budget or budget-friendly product. You can choose Cisco if you want a high-end and highly scalable tool with great integration capabilities, especially if budget is not an issue.

I rate the overall tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Robert LaCroix - PeerSpot reviewer
Network Engineer at Red River
Video Review
Real User
Top 20
I can click and be on to the next firewall in a few seconds
Pros and Cons
  • "Firewall help with cybersecurity resilience. I really like this Cisco product. It's user-friendly. I don't like some other vendors. I've tried those in the past. Cisco is pretty easy. A caveman could do it."
  • "I wouldn't give them a ten. Nobody is perfect. I'll give them a nine because they help me with any issues I've had."

What is our primary use case?

I use it every day. It's something that's part of my daily tasks every day. I log in, look at logs, and do some firewall rule updates. 

We have a managed services team. I'm not part of that team, I use it for our company. I look at why things are being dropped or allowed. 

I'm using an older version. They got rid of EIGRP out of FlexConfig, which was nice. Now there's policy-based routing, which is something that I have to update my firewalls or my FMC so I can utilize that product.

Right now I use the Cisco-recommended version of FMC which is 7.0.5.

How has it helped my organization?

I like the GUI base of Secure Firepower Management Center. Coming from an ASA where it was the ASDM, I like the FMC where you can see everything is managed through one pane of glass. 

It's a single pane of glass, we have multiple firewalls. I can click and be on to the next firewall in a few seconds, really. 

What is most valuable?

As far as securing our infrastructure from end to end, I'm a big fan of Cisco products. I haven't used other products in the past, but I love the Cisco products. It helps a lot in the end. 

We have firewalls on the edge, internally, and then on the cloud now, so I feel we're pretty secure. 

Firewall helps with cybersecurity resilience. I really like this Cisco product. It's user-friendly. I don't like some other vendors. I've tried those in the past. Cisco is pretty easy. A caveman could do it.  

I've used Check Point and Palo Alto, and I like Cisco better. It's what I'm comfortable with. Hopefully, I'll use it until I retire. 

What do I think about the stability of the solution?

It runs forever. I haven't had any problems with any Secure Firewall. It just runs. You don't have to worry about it crashing. All Cisco products run forever. They run themselves. You need to update them. 

What do I think about the scalability of the solution?

I'm a team of two. Either I'm looking at it, the other guy's looking at it, or no one's looking at it. It's part of my daily routine as I get in there and I make sure that I have the status quo before I move on to other projects or other tickets for the day. It's a daily process. They log the information right in.

I'll find out about scalability in a few weeks. I need to change out some firewalls that are a lower model to a higher model because of the VPN limitations. I'm going to have to do some more work and see how long it takes. 

How are customer service and support?

They're awesome. I talked to the guys here, I had a couple of problems that keep me up at night. I was able to come here and they're going to help me out with some different ideas. Anybody I talk to has a solution, and the problem is fixed. So it's nice. I've never had any problem with TAC. They're awesome.

I wouldn't give them a ten. Nobody is perfect. I'll give them a nine because they help me with any issues I've had. I could put a ticket in a day, and then it gets taken care of in a speedy, efficient manner, and then I'm able to move on to other things that I need to worry about.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Palo Alto seems clumsy to me. I don't like it. It shouldn't be a guessing game to know where stuff is. Cisco is laid out in front of you with your devices, your policies, and logging. You point and click and you are where you need to be. 

I haven't used Check Point in a while. It's been some time but it's an okay product.

How was the initial setup?

For deployment, we have different locations on the east coast, on-prem, and in the data centers. We introduced a couple of firewalls, AWS, and Azure and we're implementing those in the cloud.  

On-prem is pretty easy to implement. I could lab up an FTD on my own time. It's super easy to download and install. You get 90 days to mess around in a lab environment. I'm new to the cloud stuff. I've built firewalls there, but there were other limitations. I didn't quite understand that I have to get some practice and learn about the load balancers.  

What's my experience with pricing, setup cost, and licensing?

We're a Cisco partner, so we get 80% off. That's a big discount and companies are always looking at ways to save money these days.

What other advice do I have?

I don't really look at Talos. It's in the background. I don't really look at it. It's there and it works. 

Nothing is perfect so I would rate Cisco Secure Firewall a 9.2 out of ten. I love the product. It's part of my daily routine. I'll hopefully use it until I retire. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
DonaldFitzai - PeerSpot reviewer
Network Administrator at Cluj County Council
Real User
I like the ease of administration and the overall speed of processing web traffic
Pros and Cons
  • "All the rules are secure and we haven't had a significant malware attack in the five years that we've been using ASA Firewall. It has been a tremendous improvement for our network. However, I can't quantify the benefits in monetary terms."
  • "Setting firewall network rules should be more straightforward with a clearer graphical representation. The rule-setting method seems old-fashioned. The firewall and network rules are separate from the Firepower and web access rules."

What is our primary use case?

We use ASA Firewall to protect 250 to 300 devices, including workspaces and servers.

How has it helped my organization?

All the rules are secure and we haven't had a significant malware attack in the five years that we've been using ASA Firewall. It is a tremendous improvement for our network. However, I can't quantify the benefits in monetary terms. 

What is most valuable?

I like the ease of administration and the overall speed of processing web traffic. The modules help protect and administer web traffic. ASA Firewall's deep packet inspection gives me visibility regardless of whether I have the agent installed on all the workstations. I can see incoming web traffic and control access to suspicious or dangerous sites. I can apply a filter or make rules to restrict categories of websites.

What needs improvement?

Setting firewall network rules should be more straightforward with a clearer graphical representation. The rule-setting method seems old-fashioned. The firewall and network rules are separate from the Firepower and web access rules. You can access the firewall rules through the Cisco ASDM application, not the web client. I'm using an older version, and I'm sure this issue will improve in the next edition.

Micro-segmentation is somewhat complex. It's not easy, but it's not too difficult, either, so it's somewhere in the middle. I used micro-segmentation for 10 or 15 VLANs, and ASA Firewall acts as a router for those VLANs. The visibility offered by micro-segmentation is pretty poor. It's not deep enough. 

For how long have I used the solution?

I have been using ASA Firewall for five years.

What do I think about the stability of the solution?

ASA Firewall is a stable solution.

What do I think about the scalability of the solution?

I don't think ASA Firewall is very scalable. It depends on the models and the license. However, it's pretty simple to update and upgrade the models, so I would say it's moderately scalable. 

How are customer service and support?

I worked with Cisco's technical support from the beginning and it was excellent. I rate Cisco support 10 out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used some Linux Servers with a software firewall for 20 years.
It was a Microsoft firewall, but I don't remember the name. It was a server that I had to install on the gateway.

How was the initial setup?

Deploying ASA Firewall was complex because I needed to install an ESXi machine to implement the Firepower module. That was relatively complicated, and it took two or three days to complete the installation and verification.

What about the implementation team?

I worked with a consultant who sold me the product and helped me with minor issues as needed. 

What was our ROI?

In the past, the company experienced multiple ransomware attacks, but we haven't seen any since installing ASA Firewall. It was a huge improvement. It's hard to quantify that in financial terms, but we had 40 or 50 machines damaged. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure precisely how much ASA Firewall costs, but I know it's a little more expensive than other solutions. I rate it seven out of ten for affordability. 

Which other solutions did I evaluate?

I learned about Fortinet and Palo Alto firewalls. I think FortiGate is easier to set up and manage. At the same time, Cisco firewalls are pretty secure and reliable. I think the ASA Firewall is in the top five.

What other advice do I have?

I rate Cisco ASA Firewall eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Augustus Herriot - PeerSpot reviewer
Senior Infrastructure Engineer at a insurance company with 10,001+ employees
Real User
You can consolidate technology and equipment with this product
Pros and Cons
  • "The technical support is excellent. I would rate it as 10 out of 10. When there has been an issue, we have had a good response from them."
  • "When we first got it, we were doing individual configuring. Now, there is a way to manage from one location."

What is our primary use case?

We were looking to consolidate some of our equipment and technology. When we switched over, ASA was a little bit more versatile as firewalls or VPN concentrators. So, we were able to use the same technology to solve multiple use cases.

We have data centers across the United States as well as AWS and Azure. 

We use it at multiple locations. We have sites in Dallas and Nashville. So, we have them at all our locations as either a VPN concentrator or an actual firewall.

How has it helped my organization?

Cybersecurity resilience is very much important for our organization. We are in the healthcare insurance industry, so we have a lot of customer data that goes through our data center for multiple government contracts. Making sure that data is secure is good for the company and beneficial to the customer.

It provides the overall management of my entire enterprise with an ease of transitioning. We have always been a Cisco environment. So, it was easy to transition from what we had to the latest version without a lot of new training.

What is most valuable?

  • Speed
  • Its capabilities
  • Versatility

What needs improvement?

When we first got it, we were doing individual configuring. Now, there is a way to manage from one location. We can control all our policies and upgrades with a push instead of having to touch every single piece.

For how long have I used the solution?

We have been using ASAs for quite a number of years now. 

What do I think about the stability of the solution?

We have other things around it going down, but we really don't have an issue with our ASAs going down. They are excellent for what we have.

There is rarely maintenance. We have our pushes for updates and vulnerabilities, but we have never really had an issue. 

What do I think about the scalability of the solution?

It is very scalable with the ability to virtualize, which is really easy. We do it during our maintenance window. Now, if we plan it, we know what we are doing. We can spin up another virtual machine and keep moving. 

How are customer service and support?

The technical support is excellent. I would rate it as 10 out of 10. When there has been an issue, we have had a good response from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using a Cisco product. We replaced them awhile back when I first started, and we have been working with ASAs ever since.

We did have Junipers in our environment, then we transitioned. We still have a mix because some of our contracts have to be split between vendors and different tiers. Now, we mostly have Apollos and ASAs in our environment.

How was the initial setup?

I was involved with the upgrades. Our main firewall was a Cisco module, so we integrated from that because of ASA limitations. This gave us a better benefit.

The deployment was a little complex at first because we were so used to the one-to-one. Being able to consolidate into a single piece of hardware was a little difficult at first, but once we got past the first part, we were good.

What was our ROI?

We have seen ROI. When I first started, everything was physical and one-to-one. Now, with virtualization, we are able to leverage a piece of hardware and use it in multiple environments. That was definitely a return on investment right out of the gate.

What's my experience with pricing, setup cost, and licensing?

The licensing has definitely improved and got a lot easier. It is customizable depending on what the customer needs, which is a good benefit, instead of just a broad license that everybody has to pay.

What other advice do I have?

It is a good product. I would rate it as 10 out of 10.

Resilience is a definite must. You need to have it because, as we say, "The bad guys are getting worse every day. They are attacking, and they don't care." Therefore, we need to make sure that our customers' data and our data is secure.

It depends on what you need. If there is not a need for multiple vendors or pieces of equipment per contract, you should definitely look at what ASAs could be used for. If you are splitting, you can consolidate using this product.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mike Bulyk - PeerSpot reviewer
IT Security Director at Athletic & Therapeutic Institute of Naperville, LLC
Real User
Top 20
Given us protection and peace of mind in terms of attacks against our infrastructure from known or emerging threats
Pros and Cons
  • "It is one of the fastest solutions, if not the fastest, in the security technology space. This gives us peace of mind knowing that as soon as a new attack comes online that we will be protected in short order. From that perspective, no one really comes close now to Firepower, which is hugely valuable to us from an upcoming new attack prevention perspective."
  • "There is limited data storage on the appliance itself. So, you need to ship it out elsewhere in order for you to store it. The only point of consideration is around that area, basically limited storage on the machine and appliance. Consider logging it elsewhere or pushing it out to a SIEM to get better controls and manipulation over the data to generate additional metrics and visibility."

What is our primary use case?

It is for defense, protecting workloads from a distributed type of an environment. On-premises, we are hosting several different distributed user session type environments. In our case, it is remote desktop services, which enable users to go out and browse the Internet, in some cases to do legitimate services, and in other cases, it is more of a personal browsing session. In this case, the primary purpose is to protect those user sessions when they are accessing the Internet. The secondary use case is to protect these services and applications from inbound threats, e.g., Internet scanning, Internet exploit attempts, any sort of attack, reconnaissance, or anything of that nature coming from the public Internet.

Firepower is an add-on to Cisco ASAs that enables intrusion prevention detection and some additional advanced functionalities. We have both.

We have two on-premise data centers where Firepower is deployed.

How has it helped my organization?

In terms of logging, that has been a big benefit because it is a fairly straightforward and easy process to log results. We stream through a folder and that information goes out to Splunk. It delivers immediate value. While Firepower reporting is generally pretty good, there is some delay, as far as when information shows up and updates the internal Firepower reporting mechanism. What we found is if this information is streamed into a SIEM, then it can immediately apply additional enrichment on top of it and build slightly more relevant, near real-time reporting, in comparison to doing it directly from Firepower. In terms of value for Firepower data, the ability to stream that out as a log, then characterize and enrich it within the SIEM that is where we gain the most value from a security perspective.

The solution’s ability to provide visibility into threats is good. Combined with Cisco's own trend intelligence characterization as well as the creation and application of that sort of tag into the stream of data that Firepower detects, that immediately tells us which threat type it is: 

  • Does it belong to a threat group? 
  • Is it an IP block list?
  • Is it a URL block list? 
  • Is it a known threat? 
  • Which threat list does it belong to?

All this additional information is definitely useful. We treat it personally as set and forget because we are in the block mode - intrusion prevention mode. We don't let threats in. We err on the side of being overly protective. This is opposed to letting in threats, then detecting, identifying, and taking action on stuff that got through. Instead, we just block it. In our day-to-day operations, normally what was blocked is generally useful, but it's not operationally important.

It is set up to automatically apply the blocks and use the threat intelligence delivered by Talos as well as the intrusion prevention rules. All of that is entirely automated.

It has improved our organization's security posture dramatically. It has definitely given us modern protection and peace of mind in terms of attacks against our infrastructure from known or emerging threats, so we can be protected against them.

What is most valuable?

Intrusion prevention is its most valuable feature because of its effectiveness. Cisco is the largest security company and one of the largest threat intelligence services with Talos. Cisco can identify and immediately apply any new threat information into signature sets for their Intrusion Prevention tools, including endpoint. In our case, we are talking about Firepower. That scope is what results in is an almost immediate application of application prevention signatures against any upcoming network attacks. So, if there is a new vulnerability, some sort of high critical value globally, the Cisco team is typically able to identify and write corresponding detection or prevention signatures, then apply them across their toolset.

It is one of the fastest solutions, if not the fastest, in the security technology space. This gives us peace of mind knowing that as soon as a new attack comes online that we will be protected in short order. From that perspective, no one really comes close now to Firepower, which is hugely valuable to us from an upcoming new attack prevention perspective.

We are using Cisco Cloud Email Security and DNS security from Cisco as well as endpoint protection. The integration between these products is pretty good. The benefit is the ability of all these disparate tools to talk to each other and be able to take action, sort of feeding each other with newly intelligent detection mechanisms and passing that information on to the next tool, then taking action on that next tool based on information identified on the first tool. That is really the biggest benefit of using the ecosystem. So, we've optimized it. We leveraged Cisco's tech response, which connects with each of these tools. We definitely find value every day.

It was very easy to integrate with the SIEM, which is really our primary use case. Besides the Cisco ecosystem, it is integrating with a standalone separate SIEM solution, which is Splunk in our case. This was an easy, simple approach to accomplish. We had no issues or problems with that.

What needs improvement?

Try to understand if there is a need, e.g., if there is a need to log this information, get these logs out, and forward to some sort of a SIEM technology or perhaps a data store that you could keep it for later. There is limited data storage on the appliance itself. So, you need to ship it out elsewhere in order for you to store it. The only point of consideration is around that area, basically limited storage on the machine and appliance. Consider logging it elsewhere or pushing it out to a SIEM to get better controls and manipulation over the data to generate additional metrics and visibility.

In some cases, I could see how SIEM is not an option for certain companies, perhaps they either cannot afford it, or they do not have the resources to dedicate a security analyst/engineer who could deploy, then manage the SIEM. In most cases, Firepower is a useful tool that a network engineer can help set up and manage, as opposed to a security engineer. To make the solution more effective and appealing, Cisco could continue to improve some of the reporting that is generated within the Firepower Management Console. Overall, that would give a suitable alternative to a full-fledged SIEM, at least on a network detection side, application identification side, and endpoint identification and attribution side. Potentially, a security analyst or network engineer could then simply access the Firepower Management Console, giving them the visibility and data needed to understand what is going on in their environment. If Cisco continues to improve anything, then I would suggest continuing to improve the dashboarding and relevant operational metrics present within the platform, as opposed to taking those logs and shipping them elsewhere.

For how long have I used the solution?

About four years.

What do I think about the stability of the solution?

Once it is deployed, not much staff is required as long as the intrusion rules are specifically configured to automatically update. That is the primary thing. Then, the continuous periodic updates from Cisco apply operating system patches just to make sure that critical vulnerabilities are patched and operating system optimization is applied routinely. Strategy-wise, I would patch quarterly unless there was a critical vulnerability that Cisco would discover, then apply a patch against it. At which point, we would then patch our appliance.

The stability is very good. As far as I can tell, we don't have any issues with availability or stability.

What do I think about the scalability of the solution?

Cisco accounts for scalability by having different hardware recommendations, depending on what the throughput is, the required coverage is in terms of number of devices, the amount of traffic, etc. In our case, I don't see any issues. We are appropriately sized, but I could see how if someone's environment doubles, then someone should account for that by either procuring another appliance and separating some of the traffic flows or getting a bigger, more powerful system that can handle increase in throughput.

We try fitting to an ecosystem mentality. For example, we have four different Cisco products, which is technically a single ecosystem. If you were to think of it that way, then it is four different tools from Cisco. Then, there are two additional ones on the network, which makes six. There are additional two or three for an endpoint, plus another two or three for email, and another two or three for identities. So, I would say there are probably around 20 security solutions total.

The network team as well as the security team use it. Combined, that is approximately six people.

We are perfectly sized. I don't think there will be a need to increase the footprint or anything like that, at least for a while.

How are customer service and technical support?

I know that people typically say TAC is hit or miss. In my case, it was always a good experience. Whether it was Firepower related for licensing questions or email, I have never had any issues with Cisco TAC.

Cisco Talos is very good. They are very well-regarded and well-known. I respect the team. They know what they are doing. They are one of the best overall. They are probably the best threat intelligence organization out there. Their visibility is unparalleled, because the data that Cisco has access to and the telemetry that it's able to gather are quite amazing.

Almost all networks globally in the world are built with the Cisco products. The telemetry that it generates gives Cisco unparalleled visibility, and Talos steps into that. They are able to apply their analytics over that data and identify emerging threats before practically anyone else, but Microsoft. From that perspective, my organization appreciates what Talos is able to do. Cisco's intelligence is delivered through Talos, applying it to other products that are not Cisco, but we haven't gone down that path yet.

Which solution did I use previously and why did I switch?

We started with Firepower. It was one of the first products that helped secure our organization. We are close to sort of an advanced maturity, primarily compliance-driven. We are not there yet, but we are close to it. We are somewhere sort of in the high to middle area. We have sort of a high compliance-driven security and close to the compliance-driven area, but still slightly below it. We are still fine-tuning and implementing some security technologies. Then, within a year's time, these will be simply managed and audited.

How was the initial setup?

In my current place, I did not help set it up, but I did set it up previously as a dedicated intrusion detection and prevention tool with another security engineer. Honestly, the setup was pretty straightforward. This was a couple of versions behind. It definitely has well-understood requirements from a virtual machine and resources required perspective. No questions that came up.

For the dedicated intrusion appliance, we needed to identify where the most benefit would come from, so we identified the network space. The sort of choke point where we could apply the Firepower appliance in order to inspect the most traffic. In terms of efficiencies, the primary goal was to identify how to maximize the visibility using Firepower. We deployed it in a choke point and ensured that most of the traffic for the company goes through this intrusion appliance and the initial deployment occurred in a visibility mode only - No blocking, intrusion detection only. Then, with time, as we got comfortable with all the traffic that was being seen with a signature application across the traffic and understood the chances for false positives were low to none. At that point, we put it into prevention.

What about the implementation team?

If we needed to address something with Cisco directly regarding Firepower support, that was also addressed fairly quickly with no issues.

What was our ROI?

The automated policy application and enforcement saves us at least a third of an FTE per day. In terms of time, that is about 30 percent per day. By deploying the solution, we are saving $600 a week, which is significant.

In some cases, resources, like a security engineer, are actually hard to come by because they are expensive. Substituting some of that engineering time with an effective technology, like Firepower, is probably a good strategy.

What's my experience with pricing, setup cost, and licensing?

I know that licensing for some of the advanced solutions, like Intrusion Prevention and Secure Malware Analytics, are nominal costs. 

Which other solutions did I evaluate?

I have used one of Cisco's competitors and am fairly familiar with it: Palo Alto. I am also familiar with the Barracuda solution. I would say Palo is comparable with Firepower to some degree. The Barracuda solutions that I've used are nowhere near as close in terms of capability, metrics, user interface, or anything like that to Cisco.

Palo Alto and Cisco are about the same in terms of application visibility, user assignments, and attributions. They are comparable. On the threat side is where I think Firepower is better. It's able to identify and characterize better. It's also able to deliver metrics around that information in a clearer fashion. As an example, it is easier to extract fields and values in the log. It seems that the design of the appliance was focused around security, which is evident in how that information is being presented, both in the Firepower Management Console as well as in the log.

What other advice do I have?

On the IT infrastructure side, we are using Cisco hardware for the network. Then, as a security team, we are looking at adding Cisco's incident response solution, but we have not done it yet.

Firepower provides us with application visibility and control. We don't utilize it to the fullest extent. We rely on some additional tools like DNS, to identify applications being used across our endpoints. However, the Firepower deployment primarily protects the servers. So, on the servers, it is a controlled environment. Therefore, we do know the applications and services being used and deployed out of the servers.

Applying something like this to protect yourself from the Internet, which is where most of the threats come from, besides email. It guarantees that you are able to refocus your energy on internal processes: endpoints, people, etc. Intrusion Prevention is effective because it helps security teams refocus their efforts to build out other components, such as security pillars of the organization.

The solution is effective. My initial exposure to Cisco started through Firepower, since then I have understood that Cisco is moving towards an ecosystem approach. Basically, Firepower represents what I think Cisco stands for.

I would rate the solution as a nine (out of 10). 

It does what it needs to do and does it great with a good sense of confidence, allowing the team and me to focus on other things. If needed, we can always leverage that data to derive different values from it.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.