We use Cisco UCS B-Series as a central computing environment.
CTO at Trust-IT Solutions
Has the ability to reuse or divide the networking, making it a flexible networking environment
Pros and Cons
- "The solution has the ability to reuse or divide the networking, making it a flexible networking environment."
- "The solution’s technical support could be better."
What is our primary use case?
What is most valuable?
The solution has the ability to reuse or divide the networking, making it a flexible networking environment. We have a virtual network interface, which means that we can easily reconfigure the machines according to our needs.
What needs improvement?
Cisco UCS B-Series is a pretty complex environment to manage, and it's not very simple. The solution’s technical support could be better.
For how long have I used the solution?
I have been using Cisco UCS B-Series for more than ten years.
Buyer's Guide
Cisco UCS B-Series
March 2025

Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
Cisco UCS B-Series is a scalable solution with a fairly advanced environment that can scale easily. It is not cheap, but it provides the ability to scale up in terms of computing, networking, and memory. Around 2,000 people are using the solution as our central computing. In terms of management, we're a small team of ten people working with the solution. The solution is being used daily in our organization.
I rate the solution ten out of ten for scalability.
How are customer service and support?
The technical support team takes some time to resolve our problems. It took them some time to ship us a spare part when we had a problem. For a big organization like Cisco, technical support is not straightforward and could be better.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used HPE and Cisco. We switched to Cisco UCS B-Series because we learned to trust Cisco. Cisco UCS B-Series was a very stable and good solution. When we bought it last time, we managed to use it for many years.
How was the initial setup?
The solution’s initial setup wasn’t easy.
What about the implementation team?
We implemented the solution through an in-house team. The solution was deployed by two people in a few days.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a four out of ten.
What's my experience with pricing, setup cost, and licensing?
Cisco UCS B-Series is not a cheap solution.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten.
What other advice do I have?
Cisco UCS B-Series is part of our VMware environment. The Unified Architecture is one of the unique features of the solution that is very usable for us. With the feature, we can immediately understand that we need to configure a separate environment and easily configure networking to allow us to distribute the environment.
The solution is deployed on-premises, but it's managed by the cloud environment. The solution’s maintenance is done by one person. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
An enterprise-class, reliable, stable, and fast solution that has great uptime
Pros and Cons
- "The solution is very reliable in comparison to the other brands."
- "The initial setup process is complex."
What is our primary use case?
This is an on-premises enterprise solution that is primarily used for Microsoft, Linux, and Oracle workloads which require intensive computing for hosting/running clustered and standalone applications.
What is most valuable?
The solution is very reliable in comparison to the other brands. Additionally, the uptime is very good, and they ensure 99.9% of uptime.
What needs improvement?
The configuration could be simplified as the initial setup process is complex.
For how long have I used the solution?
We have been using this solution for eight years for multi-organizations.
What do I think about the scalability of the solution?
The scalability is very portable and swappable. So we can add and expand resources easily. Dozens of people are using the solution in our organization, and six are responsible for managing the infrastructure as administrators.
How are customer service and support?
We have had experience with the customer service and support team multiple times when there is a hardware failure, and we requested an RMA for the replacement.
How was the initial setup?
The initial setup is difficult as it is a Unified Computing System, and expertise is required to configure it. Implementation normally takes more than two hours to initialize a new blade, or DC server and initialize a new chassis. However, this solution requires days because the cable installation, uplink planning, deployment, and everything is included. So we need to create a complete project plan for the technical side to deploy this equipment.
What's my experience with pricing, setup cost, and licensing?
It is expensive, which is why limited customers utilize it. However, it is enterprise-class, reliable, stable, and fast. In the past eight years, I have never had any bad experiences with Cisco UCS or faced any outages.
What other advice do I have?
I rate the solution a nine out of ten because it is a tricky piece of equipment with state-of-the-art technology, reliable parts, good stability, and robust features. When you need to compute, it will provide you with speed. However, the solution can be improved by simplifying the configuration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco UCS B-Series
March 2025

Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,004 professionals have used our research since 2012.
Corporate IT Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Provides valuable support documentation and robust compute power for hosting our servers
Pros and Cons
- "They've been responsive and helpful whenever we've needed assistance."
- "The product pricing needs improvement."
What is our primary use case?
We primarily use the product for hosting our servers.
What is most valuable?
The platform provides robust compute power for hosting our servers.
What needs improvement?
The product pricing needs improvement.
For how long have I used the solution?
We have been using Cisco UCS B-Series for a year.
How are customer service and support?
Cisco's technical support is top-notch. They've been responsive and helpful whenever we've needed assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Dell previously but have since used Cisco and HPE solutions exclusively.
What's my experience with pricing, setup cost, and licensing?
The product cost is high compared to HPE solutions. However, maintenance and support services are included in the standard licenses for the first three years.
What other advice do I have?
Managing Cisco UCSB B-Series has been straightforward. While we've also used HPE in the past, both platforms offer similar manageability features.
The documentation and support have been comprehensive. I rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 17, 2024
Flag as inappropriateStreamlined data center management with enhanced aggregation and an easy setup
Pros and Cons
- "If we could get more reference architecture available on the portal, it would be helpful in making decisions"
- "The aggregation in the data center is beneficial."
What is our primary use case?
We primarily use Cisco UCS B-Series in data center operations.
How has it helped my organization?
The system has reduced the number of customer aggregation requirements due to the aggressive network protocol cost.
What is most valuable?
Going inside with the management and monitoring is valuable. The aggregation in the data center is beneficial. It also makes management easier as we can manage everything from one place.
What needs improvement?
If we could get more reference architecture available on the portal, it would be helpful in making decisions. Also, the content should be more extensive, especially technical content.
For how long have I used the solution?
I have been working with Cisco UCS B-Series for almost 12 years.
What do I think about the stability of the solution?
The performance, stability, scalability, and interface are fine.
What do I think about the scalability of the solution?
The performance, stability, scalability, and interface are fine.
How are customer service and support?
I would rate their technical support a six out of ten. They need more technical content in their documentation and perhaps more support personnel.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Cisco UCS B-Series, I worked with another system for about three years.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. While the UCS price was high before, it is more competitive now.
What other advice do I have?
I would recommend that they include more technical content and ensure there is sufficient documentation available.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
Flag as inappropriateNetwork Engineer at Comm-IT
Easily integrate with Teams and other third-party tools but high pricing
Pros and Cons
- "Overall service and support from Cisco is very good."
- "Cisco is not going for perpetual licensing."
What is our primary use case?
I use it for telephony.
What is most valuable?
The telepresence devices are improved. You can call by phone handset only, video call, and integrate with Teams and other third-party tools.
What needs improvement?
First of all, Cisco is not going for perpetual licensing. They charge recurring fees every year for everything, even adding phones. Technically, it's good, but that is one fault.
Previously, it was perpetual. Buy it and use it. But now, it has changed.
For how long have I used the solution?
I have five years plus experience with it.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability as seven out of ten. Other vendors also have easy deployment methods, sometimes even easier than Cisco.
Our clients are enterprise businesses.
How are customer service and support?
Overall service and support from Cisco is very good. They give the perfect solution.
They are good, but the warranty claiming process is lengthy. We have to get on calls with different people. The channel partner also charges to claim it. The end-user should have all the privileges to claim the devices directly with Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are not going to use Cisco for our upcoming large telephony project because of the high pricing and recurring charges.
How was the initial setup?
The initial setup is easy. It takes a few hours.
What about the implementation team?
I am the implementor.
What's my experience with pricing, setup cost, and licensing?
It's expensive. Cisco is always expensive compared to other vendors.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Jul 18, 2024
Flag as inappropriateIT infrastructure at Halcon
A tool with good and knowledgeable technical support that offers users functionalities worth their money
Pros and Cons
- "From a return on investment perspective, Cisco UCS B-Series is worth the money."
- "The integration is an area where Cisco UCS B-Series needs to provide users with more details."
What is our primary use case?
My company uses Cisco UCS B-Series for multiple use cases. Mainly, we use the product in our company for the general IT infrastructure deployment.
What is most valuable?
The solution's most valuable feature stems from its massive computing power, so you can have big data or mission-critical applications running on SQL Server.
What needs improvement?
The integration is an area where Cisco UCS B-Series needs to provide users with more details. The price of the product's license could be improved.
For how long have I used the solution?
I have been using Cisco UCS B-Series for almost seven years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution, but it requires a lot of the skills to be able to manage and expand the product.
Around six to seven customers of my company work with Cisco UCS E-Series Servers.
How are customer service and support?
The solution's technical support is good and knowledgeable.
How was the initial setup?
The initial setup can be complex, even for someone skilled enough to deploy the product. The deployment is generally not easy since Cisco UCS B-Series directly interacts with Cisco Fabric Interconnect.
The solution can be deployed in five to six days.
The deployment process for Cisco UCS B-Series consists of an approach in which you just provision the servers and upgrade Cisco UCS Fabric Interconnects. Whatever the hypervisor will be, you can take the product to the next level when starting with the product.
An experienced person can handle the deployment and maintenance of the solution.
What was our ROI?
From a return on investment perspective, Cisco UCS B-Series is worth the money.
What's my experience with pricing, setup cost, and licensing?
There is a need to pay towards the licensing costs of the solution on a yearly basis. Price-wise, it is an expensive product.
There is an additional cost consisting of the modules a person wants to use, apart from the standard licensing costs of the solution.
What other advice do I have?
Cisco makes it possible for its users to work with the new series of its products, which is Cisco's M6 series blade servers, and Cisco also allows for a lot of enhancements to be made. It is a fine solution for big customers.
Considering the multiple use cases for which the solution can be used, others who plan to use it can consider purchasing and deploying it.
I rate the overall solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at ON Semiconductor Phils. Inc.
A highly available and flexible solution with a single point of administration
Pros and Cons
- "The Dashboard is quite impressive and is, so far, the best based on my experience."
- "There are patches that cannot be implemented without any downtime or reboot required."
What is our primary use case?
Our whole VMware Farm is running on Flexpod, which uses the UCS B-Series for compute resources. Using the Blade along with Fibre Interconnect, it provides high availability and ease of migration to other hardware in case of failure. The cabling and power footprint is at the lowest so far.
How has it helped my organization?
It provides high availability with flexibility and a single point of administration using the Flexpod solutions. With all of the hardware on a single dashboard, it is easy to troubleshoot and to administer. The blade system provides faster back-end communication between systems.
What is most valuable?
The most valuable features of this solution are profiling, ease of administration, and monitoring.
Profiling provides easier deployment and configuration, especially if the new systems are intended only to increase compute resources.
The Dashboard is quite impressive and is, so far, the best based on my experience. It provides a detailed view that is easy to follow. The cross-links on the information are great.
What needs improvement?
I would like to see the availability increased during upgrades and patching. There are patches that cannot be implemented without any downtime or reboot required. If the newer version could eliminate downtime during patches or firmware upgrades, it would be great.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This solution is very much stable, especially the network side.
What do I think about the scalability of the solution?
Scalability is very flexible, thanks to Profiling of the hardware on which you can transfer the profile of a system to another without any action or configuration needed.
How are customer service and technical support?
Technical support is great all the way, although no major issues have yet been encountered in terms of UCS / Flexpod.
Which solution did I use previously and why did I switch?
Prior to this solution, we used an HP Blade C3000 System. Based on the reviews and corporate standard we went to Cisco Flexpod solutions.
How was the initial setup?
The initial setup of this solution is impressive.
What about the implementation team?
The vendor helped us implement the Flexpod, and we would rate them an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is a little bit higher, but given that this system is Cisco, it feels more secure and dependable.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
Right now we haven't encountered any issues on our system that could result in our KPI being impacted.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Engineering with 1,001-5,000 employees
Having the capability to add chassis and/or blades to my environment with just a few cables is valuable.
Valuable Features
Cisco UCS utilizes Service Profiles for server provisioning. These are logical profiles that are comprised of many smaller parts, such as BIOS settings, NIC settings, HBA settings, Firmware packages, boot policies and more. Creating consistency within your compute environment has proven valuable. Having the capability to add chassis and/or blades to my environment with just a few cables, and bringing these servers online with the required settings based on my profile is most valuable. Apply a Service Profile to a new, replace or relocated blade, and Cisco UCS takes care of the rest, provisioning as you expect.
Improvements to My Organization
Cisco UCS has reduced our physical footprint, drastically simplified management and created strong partnerships between engineering teams.
Room for Improvement
Software defects that result in false environmental alarms have been a pain point for us. These defects are not operational or performance impacting, but they do result in many hours troubleshooting to rule out any potential risks.
Use of Solution
I've been using it for years.
Deployment Issues
As long as everything is correctly designed and properly patched, deployment is a breeze with instantiation of VMs on-top of a configured UCS environment possible within just a few hours. This is aggressive scheduling, but it’s absolutely possible given the numerous options available for scripting and automation.
Stability Issues
We hit a software defect once that caused a reload of some critical assets. This was immediately resolved and is the only true case of a stability issues I have seen.
Scalability Issues
It's been able to scale for our needs.
Customer Service and Technical Support
Cisco TAC is typically great to work with. UCS has a call home feature that will automatically open TAC cases on your behalf when issues arise. I’d recommend calling in critical cases to ensure timely response.
Initial Setup
The initial setup as a first-timer can be overwhelming, but once you complete it, any subsequent setup is straightforward. The biggest thing is making sure you properly design the solution and develop a scalable schema. Take into consideration other environmental variables that require specific configuration, such as hypervisor BIOS settings versus bare-metal BIOS settings.
Implementation Team
I recommend having someone experienced with UCS perform the initial design and deployment. This could be someone you have in-house, or someone you contract. You’ll want to make sure your schemas as setup properly, any unusual requirements are handled properly, and profiles are built according to best practices for your particular environment.
Other Advice
Cisco UCS changed the server blade game, converging network and compute into a single profile-based platform. Now with HCI, Cisco is converging storage into UCS as well. I recommend getting in contact with Cisco and one of their channel partners for a whiteboard session, design conversation and potential proof-of-concept. This worked well for me in the past. I have since been capable of designing and implementing Cisco UCS environments without aid from external resources, only asking for design validations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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