Primarily, we use UCS to run our virtualization stack.
Senior Principal Systems Engineer at a pharma/biotech company with 10,001+ employees
Does what it is supposed to in the way the company represents with little room for improvement
Pros and Cons
- "The ratio in terms of the number of units and the number of servers that we can get each chassis is quite good."
- "Cisco could improve the user-friendliness for less experienced users."
What is our primary use case?
What is most valuable?
I think UCS is pretty typical of all blade servers in what is most valuable. We use it to try and save rack space. I think the ratio in terms of the number of units and the number of servers that we can get each chassis is quite good. We have a significant rack space saving in that regard. These B-series can hold up to eight servers.
What needs improvement?
In terms of room for improvement, I think there is room for improvement with the service profile. Cisco products are technically quite bulky if you ask me. You really need to be very proficient technically to deploy it and to understand the assignment of the service profiles before you can really make the most of it. The product comes with a lot of technical overhead. I know they have advancements that are coming and I foresee they are ready to address that problem at least to a certain extent.
For the purposes it is built for, I can not really think of any room for improvement, honestly. It is as advertised; it is doing what it is supposed to in the way the company represents it. I do not think they are really in need of any other improvement this year than what I know they already have on the roadmap. The only thing I can think of might be improving the user-friendliness.
For how long have I used the solution?
We have been using Cisco UCS B-series (Unified Computing System) for probably five years.
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Cisco UCS B-Series
January 2025
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What do I think about the stability of the solution?
The B-series is definitely stable, that is for sure. We rarely have any issues with the B-series. If there are any issues, we are covered by the four-hour response window and we can get parts replaced within a few hours if there's any faulty hardware. Stability is something I would say is over 90 percent better than most other products.
What do I think about the scalability of the solution?
The scalability of this Cisco product goes without saying because it is what the B-Series was designed to do. You can always add in additional blade servers to your existing chassis. So the scalability is really good and something Cisco built into the product.
How are customer service and support?
We have had contact with the technical support and this is usually for hardware replacements. That covers faulty memory or CPUs or motherboards — that kind of thing. It is typically day-to-day issues with hardware that we need service for.
I would say that Cisco really excels in day-to-day operations — if you are talking about hardware replacement and things like that. Their model and framework are really mature. They know exactly what to do. The replacements are fast, the engineer that is assigned also knows what he is doing. So far our experience with Cisco technical support is pretty positive.
Which solution did I use previously and why did I switch?
We came to UCS from HP Proliant servers. When we transitioned into the Cisco UCS series, we obviously found that there were pros and cons in comparing these products.
I think the HP Proliant user interface and user-friendliness are better than UCS. Cisco had an advantage in coming to the market later. They had the advantage in redeveloping and redesigning the server compute from scratch. So they designed it with management in mind. They deployed service profiles and they have a central overview of all the server hardware using the UCS B-series, and I think this was what really convinced us to transition to the Cisco hardware. Of course, the pricing is positioned better than the HP Proliant series which influenced the decision as well.
How was the initial setup?
Because we already have established the connects and configured the initial instance, putting in additional B-series blades is a breeze because everything is assigned to the service profile.
So the initial setup depends on "how initial" you are talking about. If you are talking about the very first configuration including the server interconnects setup, then it is a bit cumbersome. If you are talking about additional setups after that, then it is a breeze. You really need in-depth knowledge about how service profiles and assignments are used before you can really make it work. This is coming from someone who had previous experience with the HP Proliant product where they did not really have service profiles. It is a different way of doing things.
What about the implementation team?
We had the luxury of engaging a vendor, the initial setup was all done by the vendor, which was good for us. It was really fast and was far enough along within half a day that they were able to deploy it.
What other advice do I have?
Advice that I might want to give to someone considering the product is that I would say they really have to know their own use case to determine whether UCS is applicable as a solution for what they need. The B-Series is really meant for data center deployment. I would not propose or suggest it for small or medium enterprises simply because the initial investment is quite high. You need to get a server interconnection if you get a chance. And if you are not looking to potentially deploy a large number of servers in the near future, then B-series is really not necessary — it is overkill.
On a scale from one to ten (where one is the worst and ten is the best), I would rate the product as a nine-out-of-ten.
To make it 10, the user-friendliness needs to be improved. Right now the user experience really detracts from the technical abilities of the product. The users need to have too much technical know-how. Cisco should make administration much easier and more straight forward. Maybe there could be some automation and translation of all the operations so that the user does not have to be so technically adept to operate it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Business at a tech services company with 51-200 employees
Provides a unified dashboard that enhances virtualization tasks
Pros and Cons
- "The Cisco solution provides a unified dashboard which enhances virtualization tasks, allowing configurations from a single interface. It also helps with space and power management, which are vital for data center efficiency."
- "There is also a need for better local parts replacement, as HP is superior in this area."
What is our primary use case?
We have been working with Cisco UCS B-Series for data center operations since 2018. We implemented it in one bank, but everything else is handled by HP.
How has it helped my organization?
The Cisco solution provides a unified dashboard that enhances virtualization tasks, allowing configurations from a single interface. It also helps with space and power management, which are vital for data center efficiency.
What is most valuable?
The dashboard of Cisco UCS B-Series allows users to have multiple options displayed on a single interface and facilitates configuration from that dashboard. This ease of manageability is also appreciated.
What needs improvement?
It would be beneficial for Cisco UCS B-Series to improve on the technological adaptability aspect, especially with regard to containerized applications, as the market in our region is still adapting to newer technologies. There is also a need for better local parts replacement, as HP is superior in this area.
For how long have I used the solution?
We have been familiar with and using Cisco UCS B-Series solutions since 2018.
What do I think about the scalability of the solution?
Both Cisco and HP solutions are similar in scalability, supporting up to sixteen blades. There are no significant differences in scalability between the two.
How are customer service and support?
Cisco's tech support is superior to that of HP's, at least online. However, HP surpasses Cisco in local parts availability and replacement.
How would you rate customer service and support?
Positive
What about the implementation team?
Our team handled the implementation as we executed it in a bank successfully while other projects were handled by HP.
What's my experience with pricing, setup cost, and licensing?
Previously, Cisco pricing was higher, but now both Cisco and HP are competitive with pricing. At the end of negotiations, the pricing is usually matched between the two, so cost is not a major differentiating factor anymore.
Which other solutions did I evaluate?
HP solutions were considered and are still predominantly used.
What other advice do I have?
I recommend focusing on the relationship with the customer as it plays a more significant role than the technical specifications in our region.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Oct 31, 2024
Flag as inappropriateBuyer's Guide
Cisco UCS B-Series
January 2025
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Corporate IT Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Provides valuable support documentation and robust compute power for hosting our servers
Pros and Cons
- "They've been responsive and helpful whenever we've needed assistance."
- "The product pricing needs improvement."
What is our primary use case?
We primarily use the product for hosting our servers.
What is most valuable?
The platform provides robust compute power for hosting our servers.
What needs improvement?
The product pricing needs improvement.
For how long have I used the solution?
We have been using Cisco UCS B-Series for a year.
How are customer service and support?
Cisco's technical support is top-notch. They've been responsive and helpful whenever we've needed assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Dell previously but have since used Cisco and HPE solutions exclusively.
What's my experience with pricing, setup cost, and licensing?
The product cost is high compared to HPE solutions. However, maintenance and support services are included in the standard licenses for the first three years.
What other advice do I have?
Managing Cisco UCSB B-Series has been straightforward. While we've also used HPE in the past, both platforms offer similar manageability features.
The documentation and support have been comprehensive. I rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 17, 2024
Flag as inappropriateSr. Information Officer at Merino Industries Ltd (Merino Group)
Simple deployment, reliable, and excellent support
Pros and Cons
- "Cisco UCS B-Series is scalable."
- "The price of the solution could improve."
What is our primary use case?
Cisco UCS B-Series are the Blade servers where we have installed VMware.
What needs improvement?
The price of the solution could improve.
For how long have I used the solution?
I have been using Cisco UCS B-Series for approximately eight years.
What do I think about the stability of the solution?
The stability of the Cisco UCS B-Series has been good. We have not had a problem.
What do I think about the scalability of the solution?
Cisco UCS B-Series is scalable.
I rate the scalability of the Cisco UCS B-Series a ten out of ten.
How was the initial setup?
The initial setup of the Cisco UCS B-Series is not a problem.
This solution is deployed in India and it is being used all over. We do not have plans to increase usage.
What about the implementation team?
We use a few people for the deployment of the solution.
What was our ROI?
We have received a strong return on investment.
What's my experience with pricing, setup cost, and licensing?
Cisco UCS B-Series is an expensive solution.
What other advice do I have?
We plan to upgrade the Cisco UCS B-Series in 2024.
I recommend this solution to others.
I rate Cisco UCS B-Series a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Streamlined data center management with enhanced aggregation and an easy setup
Pros and Cons
- "If we could get more reference architecture available on the portal, it would be helpful in making decisions"
- "The aggregation in the data center is beneficial."
What is our primary use case?
We primarily use Cisco UCS B-Series in data center operations.
How has it helped my organization?
The system has reduced the number of customer aggregation requirements due to the aggressive network protocol cost.
What is most valuable?
Going inside with the management and monitoring is valuable. The aggregation in the data center is beneficial. It also makes management easier as we can manage everything from one place.
What needs improvement?
If we could get more reference architecture available on the portal, it would be helpful in making decisions. Also, the content should be more extensive, especially technical content.
For how long have I used the solution?
I have been working with Cisco UCS B-Series for almost 12 years.
What do I think about the stability of the solution?
The performance, stability, scalability, and interface are fine.
What do I think about the scalability of the solution?
The performance, stability, scalability, and interface are fine.
How are customer service and support?
I would rate their technical support a six out of ten. They need more technical content in their documentation and perhaps more support personnel.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Cisco UCS B-Series, I worked with another system for about three years.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. While the UCS price was high before, it is more competitive now.
What other advice do I have?
I would recommend that they include more technical content and ensure there is sufficient documentation available.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
Flag as inappropriateNetwork Engineer at Comm-IT
Easily integrate with Teams and other third-party tools but high pricing
Pros and Cons
- "Overall service and support from Cisco is very good."
- "Cisco is not going for perpetual licensing."
What is our primary use case?
I use it for telephony.
What is most valuable?
The telepresence devices are improved. You can call by phone handset only, video call, and integrate with Teams and other third-party tools.
What needs improvement?
First of all, Cisco is not going for perpetual licensing. They charge recurring fees every year for everything, even adding phones. Technically, it's good, but that is one fault.
Previously, it was perpetual. Buy it and use it. But now, it has changed.
For how long have I used the solution?
I have five years plus experience with it.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability as seven out of ten. Other vendors also have easy deployment methods, sometimes even easier than Cisco.
Our clients are enterprise businesses.
How are customer service and support?
Overall service and support from Cisco is very good. They give the perfect solution.
They are good, but the warranty claiming process is lengthy. We have to get on calls with different people. The channel partner also charges to claim it. The end-user should have all the privileges to claim the devices directly with Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are not going to use Cisco for our upcoming large telephony project because of the high pricing and recurring charges.
How was the initial setup?
The initial setup is easy. It takes a few hours.
What about the implementation team?
I am the implementor.
What's my experience with pricing, setup cost, and licensing?
It's expensive. Cisco is always expensive compared to other vendors.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Jul 18, 2024
Flag as inappropriateIT infrastructure at Halcon
A tool with good and knowledgeable technical support that offers users functionalities worth their money
Pros and Cons
- "From a return on investment perspective, Cisco UCS B-Series is worth the money."
- "The integration is an area where Cisco UCS B-Series needs to provide users with more details."
What is our primary use case?
My company uses Cisco UCS B-Series for multiple use cases. Mainly, we use the product in our company for the general IT infrastructure deployment.
What is most valuable?
The solution's most valuable feature stems from its massive computing power, so you can have big data or mission-critical applications running on SQL Server.
What needs improvement?
The integration is an area where Cisco UCS B-Series needs to provide users with more details. The price of the product's license could be improved.
For how long have I used the solution?
I have been using Cisco UCS B-Series for almost seven years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution, but it requires a lot of the skills to be able to manage and expand the product.
Around six to seven customers of my company work with Cisco UCS E-Series Servers.
How are customer service and support?
The solution's technical support is good and knowledgeable.
How was the initial setup?
The initial setup can be complex, even for someone skilled enough to deploy the product. The deployment is generally not easy since Cisco UCS B-Series directly interacts with Cisco Fabric Interconnect.
The solution can be deployed in five to six days.
The deployment process for Cisco UCS B-Series consists of an approach in which you just provision the servers and upgrade Cisco UCS Fabric Interconnects. Whatever the hypervisor will be, you can take the product to the next level when starting with the product.
An experienced person can handle the deployment and maintenance of the solution.
What was our ROI?
From a return on investment perspective, Cisco UCS B-Series is worth the money.
What's my experience with pricing, setup cost, and licensing?
There is a need to pay towards the licensing costs of the solution on a yearly basis. Price-wise, it is an expensive product.
There is an additional cost consisting of the modules a person wants to use, apart from the standard licensing costs of the solution.
What other advice do I have?
Cisco makes it possible for its users to work with the new series of its products, which is Cisco's M6 series blade servers, and Cisco also allows for a lot of enhancements to be made. It is a fine solution for big customers.
Considering the multiple use cases for which the solution can be used, others who plan to use it can consider purchasing and deploying it.
I rate the overall solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at ON Semiconductor Phils. Inc.
A highly available and flexible solution with a single point of administration
Pros and Cons
- "The Dashboard is quite impressive and is, so far, the best based on my experience."
- "There are patches that cannot be implemented without any downtime or reboot required."
What is our primary use case?
Our whole VMware Farm is running on Flexpod, which uses the UCS B-Series for compute resources. Using the Blade along with Fibre Interconnect, it provides high availability and ease of migration to other hardware in case of failure. The cabling and power footprint is at the lowest so far.
How has it helped my organization?
It provides high availability with flexibility and a single point of administration using the Flexpod solutions. With all of the hardware on a single dashboard, it is easy to troubleshoot and to administer. The blade system provides faster back-end communication between systems.
What is most valuable?
The most valuable features of this solution are profiling, ease of administration, and monitoring.
Profiling provides easier deployment and configuration, especially if the new systems are intended only to increase compute resources.
The Dashboard is quite impressive and is, so far, the best based on my experience. It provides a detailed view that is easy to follow. The cross-links on the information are great.
What needs improvement?
I would like to see the availability increased during upgrades and patching. There are patches that cannot be implemented without any downtime or reboot required. If the newer version could eliminate downtime during patches or firmware upgrades, it would be great.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This solution is very much stable, especially the network side.
What do I think about the scalability of the solution?
Scalability is very flexible, thanks to Profiling of the hardware on which you can transfer the profile of a system to another without any action or configuration needed.
How are customer service and technical support?
Technical support is great all the way, although no major issues have yet been encountered in terms of UCS / Flexpod.
Which solution did I use previously and why did I switch?
Prior to this solution, we used an HP Blade C3000 System. Based on the reviews and corporate standard we went to Cisco Flexpod solutions.
How was the initial setup?
The initial setup of this solution is impressive.
What about the implementation team?
The vendor helped us implement the Flexpod, and we would rate them an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is a little bit higher, but given that this system is Cisco, it feels more secure and dependable.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
Right now we haven't encountered any issues on our system that could result in our KPI being impacted.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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