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Solution Architect at a manufacturing company with 201-500 employees
Real User
Top 20
Streamlined data center management with enhanced aggregation and an easy setup
Pros and Cons
  • "If we could get more reference architecture available on the portal, it would be helpful in making decisions"
  • "The aggregation in the data center is beneficial."

What is our primary use case?

We primarily use Cisco UCS B-Series in data center operations.

How has it helped my organization?

The system has reduced the number of customer aggregation requirements due to the aggressive network protocol cost.

What is most valuable?

Going inside with the management and monitoring is valuable. The aggregation in the data center is beneficial. It also makes management easier as we can manage everything from one place.

What needs improvement?

If we could get more reference architecture available on the portal, it would be helpful in making decisions. Also, the content should be more extensive, especially technical content.

Buyer's Guide
Cisco UCS B-Series
December 2024
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Cisco UCS B-Series for almost 12 years.

What do I think about the stability of the solution?

The performance, stability, scalability, and interface are fine.

What do I think about the scalability of the solution?

The performance, stability, scalability, and interface are fine.

How are customer service and support?

I would rate their technical support a six out of ten. They need more technical content in their documentation and perhaps more support personnel.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Cisco UCS B-Series, I worked with another system for about three years.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. While the UCS price was high before, it is more competitive now.

What other advice do I have?

I would recommend that they include more technical content and ensure there is sufficient documentation available.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1409163 - PeerSpot reviewer
Corporate IT Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 20
Provides valuable support documentation and robust compute power for hosting our servers
Pros and Cons
  • "They've been responsive and helpful whenever we've needed assistance."
  • "The product pricing needs improvement."

What is our primary use case?

We primarily use the product for hosting our servers.

What is most valuable?

The platform provides robust compute power for hosting our servers.

What needs improvement?

The product pricing needs improvement. 

For how long have I used the solution?

We have been using Cisco UCS B-Series for a year. 

How are customer service and support?

Cisco's technical support is top-notch. They've been responsive and helpful whenever we've needed assistance.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell previously but have since used Cisco and HPE solutions exclusively.

What's my experience with pricing, setup cost, and licensing?

The product cost is high compared to HPE solutions. However, maintenance and support services are included in the standard licenses for the first three years. 

What other advice do I have?

Managing Cisco UCSB B-Series has been straightforward. While we've also used HPE in the past, both platforms offer similar manageability features. 

The documentation and support have been comprehensive. I rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Cisco UCS B-Series
December 2024
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Associate Engineer at Quess GTS
Real User
Flexible boot functionality, allows for a complex network design, and has good technical support
Pros and Cons
  • "The Boot from SAN function is good because using OTV, we can boot the device from any remote location."
  • "This product uses a converged network adapter because it is the only way to provide flexibility with both fiber and ethernet connections."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. These systems are for advanced data.

What is most valuable?

The template feature is very good, and it works well.

The Boot from SAN function is good because using OTV, we can boot the device from any remote location.

I like the level of complexity that this product offers because I have a lot of relevant knowledge, which makes troubleshooting and performance tuning easier.

What needs improvement?

This product uses a converged network adapter because it is the only way to provide flexibility with both fiber and ethernet connections.

For how long have I used the solution?

I have been working with the Cisco UCS B-Series for approximately three years.

What do I think about the stability of the solution?

This is a stable product. However, if the customer is using devices from different vendors on the same network then there can be some small problems.

What do I think about the scalability of the solution?

This product is very much scalable. Once you are using active/passive devices, you can switch them depending on the needs of the infrastructure.

Only one of my clients has this device implemented.

How are customer service and support?

The technical support is very good. They are very knowledgeable and have taught us a lot.

Which solution did I use previously and why did I switch?

I work with a variety of Cisco products. For example, I have a lot of clients that are using Cisco firewalls. As such, I have a lot of experience with Cisco devices including HyperFlex, UCS, Nexus 7K, 5K, 2K, and 1K virtualization.

Some of my clients are using products from vendors such as HP or Dell, rather than using a Cisco Blade Server. I also have customers using VxRack and VxRail. the Cisco products consume less energy, and I prefer to implement them.

How was the initial setup?

The level of complexity for the initial setup depends on the client. For example, new clients usually only require a normal design. For clients that redesign their network, there is some inherent complexity.

In general, a hyperconverged system is very easy to configure.

What's my experience with pricing, setup cost, and licensing?

This is a premium device and our clients are not as concerned about the reasonableness of the price compared to satisfaction with their productivity.

What other advice do I have?

This is a product that I recommend. If somebody instead chooses to implement a Dell, then they will have a converged system or will be using NetApp. This is much more complex than setting up a hyperconverged system.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1414053 - PeerSpot reviewer
Senior Principal Systems Engineer at a pharma/biotech company with 10,001+ employees
Real User
Does what it is supposed to in the way the company represents with little room for improvement
Pros and Cons
  • "The ratio in terms of the number of units and the number of servers that we can get each chassis is quite good."
  • "Cisco could improve the user-friendliness for less experienced users."

What is our primary use case?

Primarily, we use UCS to run our virtualization stack.  

What is most valuable?

I think UCS is pretty typical of all blade servers in what is most valuable. We use it to try and save rack space. I think the ratio in terms of the number of units and the number of servers that we can get each chassis is quite good. We have a significant rack space saving in that regard. These B-series can hold up to eight servers.  

What needs improvement?

In terms of room for improvement, I think there is room for improvement with the service profile. Cisco products are technically quite bulky if you ask me. You really need to be very proficient technically to deploy it and to understand the assignment of the service profiles before you can really make the most of it. The product comes with a lot of technical overhead. I know they have advancements that are coming and I foresee they are ready to address that problem at least to a certain extent.  

For the purposes it is built for, I can not really think of any room for improvement, honestly. It is as advertised; it is doing what it is supposed to in the way the company represents it. I do not think they are really in need of any other improvement this year than what I know they already have on the roadmap. The only thing I can think of might be improving the user-friendliness.  

For how long have I used the solution?

We have been using Cisco UCS B-series (Unified Computing System) for probably five years.  

What do I think about the stability of the solution?

The B-series is definitely stable, that is for sure. We rarely have any issues with the B-series. If there are any issues, we are covered by the four-hour response window and we can get parts replaced within a few hours if there's any faulty hardware. Stability is something I would say is over 90 percent better than most other products.  

What do I think about the scalability of the solution?

The scalability of this Cisco product goes without saying because it is what the B-Series was designed to do. You can always add in additional blade servers to your existing chassis. So the scalability is really good and something Cisco built into the product.  

How are customer service and technical support?

We have had contact with the technical support and this is usually for hardware replacements. That covers faulty memory or CPUs or motherboards — that kind of thing. It is typically day-to-day issues with hardware that we need service for.  

I would say that Cisco really excels in day-to-day operations — if you are talking about hardware replacement and things like that. Their model and framework are really mature. They know exactly what to do. The replacements are fast, the engineer that is assigned also knows what he is doing. So far our experience with Cisco technical support is pretty positive.  

Which solution did I use previously and why did I switch?

We came to UCS from HP Proliant servers. When we transitioned into the Cisco UCS series, we obviously found that there were pros and cons in comparing these products.  

I think the HP Proliant user interface and user-friendliness are better than UCS. Cisco had an advantage in coming to the market later. They had the advantage in redeveloping and redesigning the server compute from scratch. So they designed it with management in mind. They deployed service profiles and they have a central overview of all the server hardware using the UCS B-series, and I think this was what really convinced us to transition to the Cisco hardware. Of course, the pricing is positioned better than the HP Proliant series which influenced the decision as well.  

How was the initial setup?

Because we already have established the connects and configured the initial instance, putting in additional B-series blades is a breeze because everything is assigned to the service profile.  

So the initial setup depends on "how initial" you are talking about. If you are talking about the very first configuration including the server interconnects setup, then it is a bit cumbersome. If you are talking about additional setups after that, then it is a breeze. You really need in-depth knowledge about how service profiles and assignments are used before you can really make it work. This is coming from someone who had previous experience with the HP Proliant product where they did not really have service profiles. It is a different way of doing things.  

What about the implementation team?

We had the luxury of engaging a vendor, the initial setup was all done by the vendor, which was good for us. It was really fast and was far enough along within half a day that they were able to deploy it.  

What other advice do I have?

Advice that I might want to give to someone considering the product is that I would say they really have to know their own use case to determine whether UCS is applicable as a solution for what they need. The B-Series is really meant for data center deployment. I would not propose or suggest it for small or medium enterprises simply because the initial investment is quite high. You need to get a server interconnection if you get a chance. And if you are not looking to potentially deploy a large number of servers in the near future, then B-series is really not necessary — it is overkill.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the product as a nine-out-of-ten.  

To make it 10, the user-friendliness needs to be improved. Right now the user experience really detracts from the technical abilities of the product. The users need to have too much technical know-how. Cisco should make administration much easier and more straight forward. Maybe there could be some automation and translation of all the operations so that the user does not have to be so technically adept to operate it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Shaik Parveez - PeerSpot reviewer
Network Engineer at Comm-IT
Consultant
Top 10
Easily integrate with Teams and other third-party tools but high pricing
Pros and Cons
  • "Overall service and support from Cisco is very good."
  • "Cisco is not going for perpetual licensing."

What is our primary use case?

I use it for telephony. 

What is most valuable?

The telepresence devices are improved. You can call by phone handset only, video call, and integrate with Teams and other third-party tools.

What needs improvement?

First of all, Cisco is not going for perpetual licensing. They charge recurring fees every year for everything, even adding phones. Technically, it's good, but that is one fault.

Previously, it was perpetual. Buy it and use it. But now, it has changed. 

For how long have I used the solution?

I have five years plus experience with it. 

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability as seven out of ten. Other vendors also have easy deployment methods, sometimes even easier than Cisco.

Our clients are enterprise businesses. 

How are customer service and support?

Overall service and support from Cisco is very good. They give the perfect solution.

They are good, but the warranty claiming process is lengthy. We have to get on calls with different people. The channel partner also charges to claim it. The end-user should have all the privileges to claim the devices directly with Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are not going to use Cisco for our upcoming large telephony project because of the high pricing and recurring charges.

How was the initial setup?

The initial setup is easy. It takes a few hours. 

What about the implementation team?

I am the implementor. 

What's my experience with pricing, setup cost, and licensing?

It's expensive. Cisco is always expensive compared to other vendors.

What other advice do I have?

Overall, I would rate it a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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IT infrastructure at Halcon
Real User
Top 5Leaderboard
A tool with good and knowledgeable technical support that offers users functionalities worth their money
Pros and Cons
  • "From a return on investment perspective, Cisco UCS B-Series is worth the money."
  • "The integration is an area where Cisco UCS B-Series needs to provide users with more details."

What is our primary use case?

My company uses Cisco UCS B-Series for multiple use cases. Mainly, we use the product in our company for the general IT infrastructure deployment.

What is most valuable?

The solution's most valuable feature stems from its massive computing power, so you can have big data or mission-critical applications running on SQL Server.

What needs improvement?

The integration is an area where Cisco UCS B-Series needs to provide users with more details. The price of the product's license could be improved.

For how long have I used the solution?

I have been using Cisco UCS B-Series for almost seven years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution, but it requires a lot of the skills to be able to manage and expand the product.

Around six to seven customers of my company work with Cisco UCS E-Series Servers.

How are customer service and support?

The solution's technical support is good and knowledgeable.

How was the initial setup?

The initial setup can be complex, even for someone skilled enough to deploy the product. The deployment is generally not easy since Cisco UCS B-Series directly interacts with Cisco Fabric Interconnect.

The solution can be deployed in five to six days.

The deployment process for Cisco UCS B-Series consists of an approach in which you just provision the servers and upgrade Cisco UCS Fabric Interconnects. Whatever the hypervisor will be, you can take the product to the next level when starting with the product.

An experienced person can handle the deployment and maintenance of the solution.

What was our ROI?

From a return on investment perspective, Cisco UCS B-Series is worth the money.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay towards the licensing costs of the solution on a yearly basis. Price-wise, it is an expensive product.

There is an additional cost consisting of the modules a person wants to use, apart from the standard licensing costs of the solution.

What other advice do I have?

Cisco makes it possible for its users to work with the new series of its products, which is Cisco's M6 series blade servers, and Cisco also allows for a lot of enhancements to be made. It is a fine solution for big customers.

Considering the multiple use cases for which the solution can be used, others who plan to use it can consider purchasing and deploying it.

I rate the overall solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sr. Information Officer at Merino Industries Ltd (Merino Group)
Real User
Top 5Leaderboard
Simple deployment, reliable, and excellent support
Pros and Cons
  • "Cisco UCS B-Series is scalable."
  • "The price of the solution could improve."

What is our primary use case?

Cisco UCS B-Series are the Blade servers where we have installed VMware.

What needs improvement?

The price of the solution could improve.

For how long have I used the solution?

I have been using Cisco UCS B-Series for approximately eight years.

What do I think about the stability of the solution?

The stability of the Cisco UCS B-Series has been good. We have not had a problem.

What do I think about the scalability of the solution?

Cisco UCS B-Series is scalable.

I rate the scalability of the Cisco UCS B-Series a ten out of ten.

How was the initial setup?

The initial setup of the Cisco UCS B-Series is not a problem.

This solution is deployed in India and it is being used all over. We do not have plans to increase usage.

What about the implementation team?

We use a few people for the deployment of the solution.

What was our ROI?

We have received a strong return on investment.

What's my experience with pricing, setup cost, and licensing?

Cisco UCS B-Series is an expensive solution.

What other advice do I have?

We plan to upgrade the Cisco UCS B-Series in 2024.

I recommend this solution to others.

I rate Cisco UCS B-Series a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1998144 - PeerSpot reviewer
Pre-Sales Consultant at a computer software company with 501-1,000 employees
Real User
Top 10
Diverse product portfolio with secure data backup and room for support improvement
Pros and Cons
  • "Dell has a huge portfolio of products."
  • "Dell should address the issue of direct support and spare parts availability in our region."

What is our primary use case?

We are a system integrator and promote Dell solutions to our customers. We deal mostly with mid-range storage, servers, and some backup solutions.

How has it helped my organization?

It allows us to offer a variety of Dell products to our customers, helping them with secure data backup and recovery, particularly those in the financial sector.

What is most valuable?

Dell has a huge portfolio of products. It's easy to find whatever you need, and you can combine many types of products into a solution.

What needs improvement?

Dell should address the issue of direct support and spare parts availability in our region. There can be problems if a specific part is not in stock, which is a big issue for our market.

For how long have I used the solution?

We have been familiar with Dell Data Domain for about three or four years.

How are customer service and support?

Dell does not provide direct support in our region, which is a big disadvantage. Other vendors such as Cisco, HP, and Lenovo do not have this issue.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Cisco UCS pricing is reasonable and competitive. However, with Dell, the additional cost of spare parts and the lack of direct support add to the overall cost of the equipment.

Which other solutions did I evaluate?

HP, Lenovo, and other vendors do not have the same issue with spare parts and support as Dell.

What other advice do I have?

We sometimes recommend Cisco UCS B-Series over Dell for midsize enterprises, government institutions, financial sectors, and other various types of companies. It depends on the situation and the customer's preference.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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