What is our primary use case?
The solution can be useful for cloud solutions and they are automatized. Everything is automatized, and it's highly available.
What is most valuable?
The solution is stable.
The scalability is good.
Everything is nice and I like that it is centrally managed.
It's very easy to manage once you have everything set up.
The performance is great.
Technical support is helpful.
What needs improvement?
We sometimes have small issues with the hardware elements. The network interfaces could be better. The product needs to develop better firmware.
The solution is difficult to set up. You need to be experienced in the product in order to be able to implement it.
For how long have I used the solution?
I've used the solution for more than three years in this company, and in my previous company, I used it for two and a half to three years as well. In total, it's been five to six years.
What do I think about the stability of the solution?
The solution, for the most part, is pretty stable. There aren't really bugs or glitches and it doesn't really crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
The scalability of the solution is good.
I'm not sure how many people are actually using the product. In America, we utilize about 3,000 servers and we utilize 4,000 servers ourselves. That's a total of 7,000 servers.
How are customer service and support?
Technical support has been very good. We don't have any complaints. They are helpful and responsive.
How was the initial setup?
The initial setup can be a bit difficult and complex. This is because everything is centralized. That said, once you have everything deployed and up and running, the maintenance is easy and minimal. While you have to sacrifice something during the installation, after that, it's easier to manage.
It took us about two months to complete the implementation.
What about the implementation team?
We had a third party that handled the implementation process for us. We had a lot of server blades to set up.
What's my experience with pricing, setup cost, and licensing?
I don't have any visibility on the licensing setup. That's managed by procurement, actually. I don't have any information about it.
What other advice do I have?
We use both cloud and on-premises deployment models.
I'd rate the solution at a nine out of ten.
I'd recommend the solution to other users and other organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.