We are a system integrator and promote Dell solutions to our customers. We deal mostly with mid-range storage, servers, and some backup solutions.
Pre-Sales Consultant at a computer software company with 501-1,000 employees
Diverse product portfolio with secure data backup and room for support improvement
Pros and Cons
- "Dell has a huge portfolio of products."
- "Dell should address the issue of direct support and spare parts availability in our region."
What is our primary use case?
How has it helped my organization?
It allows us to offer a variety of Dell products to our customers, helping them with secure data backup and recovery, particularly those in the financial sector.
What is most valuable?
Dell has a huge portfolio of products. It's easy to find whatever you need, and you can combine many types of products into a solution.
What needs improvement?
Dell should address the issue of direct support and spare parts availability in our region. There can be problems if a specific part is not in stock, which is a big issue for our market.
Buyer's Guide
Cisco UCS B-Series
November 2024
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
We have been familiar with Dell Data Domain for about three or four years.
How are customer service and support?
Dell does not provide direct support in our region, which is a big disadvantage. Other vendors such as Cisco, HP, and Lenovo do not have this issue.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Cisco UCS pricing is reasonable and competitive. However, with Dell, the additional cost of spare parts and the lack of direct support add to the overall cost of the equipment.
Which other solutions did I evaluate?
HP, Lenovo, and other vendors do not have the same issue with spare parts and support as Dell.
What other advice do I have?
We sometimes recommend Cisco UCS B-Series over Dell for midsize enterprises, government institutions, financial sectors, and other various types of companies. It depends on the situation and the customer's preference.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 25, 2024
Flag as inappropriateSystem Administrator at ON Semiconductor Phils. Inc.
A highly available and flexible solution with a single point of administration
Pros and Cons
- "The Dashboard is quite impressive and is, so far, the best based on my experience."
- "There are patches that cannot be implemented without any downtime or reboot required."
What is our primary use case?
Our whole VMware Farm is running on Flexpod, which uses the UCS B-Series for compute resources. Using the Blade along with Fibre Interconnect, it provides high availability and ease of migration to other hardware in case of failure. The cabling and power footprint is at the lowest so far.
How has it helped my organization?
It provides high availability with flexibility and a single point of administration using the Flexpod solutions. With all of the hardware on a single dashboard, it is easy to troubleshoot and to administer. The blade system provides faster back-end communication between systems.
What is most valuable?
The most valuable features of this solution are profiling, ease of administration, and monitoring.
Profiling provides easier deployment and configuration, especially if the new systems are intended only to increase compute resources.
The Dashboard is quite impressive and is, so far, the best based on my experience. It provides a detailed view that is easy to follow. The cross-links on the information are great.
What needs improvement?
I would like to see the availability increased during upgrades and patching. There are patches that cannot be implemented without any downtime or reboot required. If the newer version could eliminate downtime during patches or firmware upgrades, it would be great.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This solution is very much stable, especially the network side.
What do I think about the scalability of the solution?
Scalability is very flexible, thanks to Profiling of the hardware on which you can transfer the profile of a system to another without any action or configuration needed.
How are customer service and technical support?
Technical support is great all the way, although no major issues have yet been encountered in terms of UCS / Flexpod.
Which solution did I use previously and why did I switch?
Prior to this solution, we used an HP Blade C3000 System. Based on the reviews and corporate standard we went to Cisco Flexpod solutions.
How was the initial setup?
The initial setup of this solution is impressive.
What about the implementation team?
The vendor helped us implement the Flexpod, and we would rate them an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is a little bit higher, but given that this system is Cisco, it feels more secure and dependable.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
Right now we haven't encountered any issues on our system that could result in our KPI being impacted.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco UCS B-Series
November 2024
Learn what your peers think about Cisco UCS B-Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Streamlined data center management with enhanced aggregation and an easy setup
Pros and Cons
- "If we could get more reference architecture available on the portal, it would be helpful in making decisions"
- "The aggregation in the data center is beneficial."
What is our primary use case?
We primarily use Cisco UCS B-Series in data center operations.
How has it helped my organization?
The system has reduced the number of customer aggregation requirements due to the aggressive network protocol cost.
What is most valuable?
Going inside with the management and monitoring is valuable. The aggregation in the data center is beneficial. It also makes management easier as we can manage everything from one place.
What needs improvement?
If we could get more reference architecture available on the portal, it would be helpful in making decisions. Also, the content should be more extensive, especially technical content.
For how long have I used the solution?
I have been working with Cisco UCS B-Series for almost 12 years.
What do I think about the stability of the solution?
The performance, stability, scalability, and interface are fine.
What do I think about the scalability of the solution?
The performance, stability, scalability, and interface are fine.
How are customer service and support?
I would rate their technical support a six out of ten. They need more technical content in their documentation and perhaps more support personnel.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Cisco UCS B-Series, I worked with another system for about three years.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. While the UCS price was high before, it is more competitive now.
What other advice do I have?
I would recommend that they include more technical content and ensure there is sufficient documentation available.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
Flag as inappropriateSenior Technical Consultant at a engineering company with 10,001+ employees
A good infrastructure management tool with strong architecture, but vendor restricted and lacking in a data storage system
Pros and Cons
- "The architecture of this solution is very valuable; it has five traffic interconnects, and uses a network highway so bandwidth is never an issue."
- "The main issue with this solution is that it is quite vendor-restricted, meaning that when we use third party software, we cannot use all of the available configuration tools or pre-validated design features."
What is our primary use case?
We use this solution for infrastructure management.
What is most valuable?
The architecture of this solution is very valuable; it has five traffic interconnects, and uses a network highway so bandwidth is never an issue.
What needs improvement?
The main issue with this solution is that it is quite vendor-restricted, meaning that when we use third party software, we cannot use all of the available configuration tools or pre-validated design features.
We would like to see a storage solution added to this product as, at present, there is no file system storage available.
Also, this product is very expensive, and whilst they will apply discounts for larger projects, these are not as competitive as those offered by other vendors of comparative solutions.
For how long have I used the solution?
We have been working with this solution for over eight years.
What do I think about the stability of the solution?
We have found this to be a very stable solution.
What do I think about the scalability of the solution?
In our experience, this is a scalable solution.
How are customer service and support?
We find the technical support team to be knowledgeable and responsive, but they are often slow to come back with a root-cause analysis of our issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for this solution is easy and straightforward.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller / Partner
Infrastructure Consultant at Adactim
Powerful virtualization capabilities, responsive technical support, and easy to manage
Pros and Cons
- "The most valuable feature is the ability to replace a server with another one, simply by applying the profile"
- "This model does not support virtualization of the switch."
What is our primary use case?
We do not use the Cisco UCS B-Series in our company. Rather, we support it for one of our customers.
Using this product allows for the virtualization of all things, including MAC addresses and the profile. If we have an issue in a physical server then we just have to remove it, put another one in its place, and reapply the profile.
I'm not an expert in using the UCS Blade but I work on it enough to speak a little bit about it. My primary job is support, although I perform some actions.
What is most valuable?
The most valuable feature is the ability to replace a server with another one, simply by applying the profile. This is not possible with others, where the MAC address is not virtualized.
If there is an issue with a server then it's simple to replace. In 10 minutes, it can be done, even if there's a hardware issue. This is the most powerful and important aspect.
What needs improvement?
This model does not support virtualization of the switch.
There are occasionally hardware problems that may be related to memory.
For how long have I used the solution?
I have been working with Cisco UCS B-Series for two years. The company was using the same solution before I joined.
What do I think about the stability of the solution?
Although we have experienced some hardware issues, that is normal for this product. Overall, it is stable.
What do I think about the scalability of the solution?
This is a scalable solution.
We have four people that work with it.
How are customer service and support?
When we have had hardware problems, technical support comes to our site to replace the defective part. The support team is good, including their response time.
Which solution did I use previously and why did I switch?
I did not work with other similar products before this one.
There is a new model, the X-Series, that I would like to look at in the future. The B-series will be deprecated shortly. After which, we will need to replace it.
How was the initial setup?
I was not part of the deployment, although I have performed general support such as creating profiles.
What other advice do I have?
Overall, this Cisco Blade is really good. My advice for anybody who is implementing this solution is to purchase the support agreement.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a financial services firm with 10,001+ employees
The separation of the hardware from the components' software definition is key for us
Pros and Cons
- "I like that the hardware is separated from the software definition of the components."
- "It needs a better UI. Cisco makes a great product, but doesn't know how to make a UI."
What is our primary use case?
Mostly VMs, for hosting virtual infrastructure. It represents 99 percent of our computing workforce.
How has it helped my organization?
The versatility of the solution is the most helpful to us.
What is most valuable?
The way the hardware is separated from the software definition of the components.
What needs improvement?
Better UI. Cisco makes a great product but doesn't know how to make a UI.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Very stable and very reliable.
What do I think about the scalability of the solution?
It is a blade system so it's fairly scalable.
How are customer service and technical support?
I've used technical support and it's above average.
Which solution did I use previously and why did I switch?
We had a bad experience with IBM servers, which is why we decided to change solutions. Also, as a bank, the switch was a money-driven process. They offered us a very good deal to test the new solution and it became widely spread throughout the company.
Reliability, price, support, and scalability are important factors for us in selecting a vendor.
How was the initial setup?
Coming from a server background, it wasn't straightforward at all. It is a process that is closer to requiring telecommunication knowledge than server knowledge. Once you overcome that little step at the beginning it's fine, but at the beginning it was a little difficult to understand.
What other advice do I have?
My advice to a colleague looking at this or a similar solution would be to test it. When we started, Cisco UCS was the first solution on the market and the only one that provided certain capabilities hardware-wise. It was the one with the most cores per CPU and it was the one with the most memory per blade server. Of course, now there are other vendors in the market. If I were to start the search process right now, I would consider Cisco UCS, but also other vendors like Dell and HPE, which are making new blade servers. They are coming up with different solutions and are catching up to the market. Until there is something really new on the market, like UCS had when they started, UCS is facing some competition.
I would rate this solution an eight out of ten. Two points go to the UI, which is lacking. Also, the way you can actually switch from one system to another doesn't allow for the easy transfer of all of the server definitions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solutions Architect & Consultant at ZAG Technical Services
Its Fabric Interconnects are capable of FC, FCoE and traditional Ethernet, unifying all of the ports.
What is most valuable?
After having used, configured and deployed HP and Dell blade systems, I was rather impressed at the time the initial setup of the UCS blade system took to achieve operational status. I was also very impressed with the thorough thought that went into the UCS Manager console and its capabilities as a whole. The conceptual layout of the UCSM was a technical breakthrough and though I tried to not compare it to HP or Dell, it was impossible not to. As our implementations grew and our overall knowledge of the system also grew, there was no turning back. The Cisco UCS team made what used to take hours to configure, setup and deploy, literally take minutes using their Cisco PowerCLI toolkit.
Another aspect of the Cisco UCS system that overshadows that of other technologies is the networking backbone that supports the blades themselves. Cisco created a network switch (control plane) in essence that caries both server traffic and uplink traffic from a single pair of "Fabric Interconnects". These Fabric Interconnects are capable of FC, FCoE and traditional Ethernet, thus making all the ports unified. Acting as the "brains" of the UCS Blade Server system and depending on the version of the Cisco Fabric Interconnects, the pair of fabric interconnects are capable of managing several UCS Blade Chassis and therefore eliminating the need to purchase more switching unnecessarily. The UCS Fabric Interconnects are capable of managing up to 5-10 Blade Chassis with 8 blades per chassis on a single pair of Fabric Interconnects. This is quite a large number of blade servers running from a single pair of Fabric Interconnects.
As you can see, the system scales nicely and the price point drops as your infrastructure grows in size, thus making the initial ROI even more attractive and feasible to make a business case in its favor.
The product’s most valuable features are:
- FCoE (Fiber Channel over Ethernet)
- iSCSI services
- QoS policies
- Call-home
- Direct connectivity to SAN Storage
- Hardware abstraction via Service Profiles
- Virtual Network Adapters from the Cisco VIC 1240 & 1340 series interfaces
- Diskless servers (boot from SAN)
- Reduced server provisioning time
- RBAC security
- Manageability or ease of use (single point of management)
How has it helped my organization?
Our company provides solutions that enable our customers to succeed. We thrive on our customers’ ability to see the value in our proposed solutions, so as to bring to their organizations a product that not only solves their current infrastructure constraints, but also resolves those that may arise in the future. We have many partnerships with several vendors in the same technology space, but we have aligned with Cisco due to their excellent blade server products and also their marquee products in the network switch arena.
Today, our business continues to grow with the inclusion of Cisco UCS at every possible opportunity. Now, even more than before, with go-market campaigns that focus on the Cisco UCS, Cisco Nexus and accompanying storage arrays that are supported by Cisco and Cisco UCS.
What needs improvement?
Areas that require improvement are notably small in comparison to other similar products. The UCS system would benefit from less-expensive performance monitoring tools or other third-party tools that perform this function. Surprisingly enough, that is all I can come up with at this time.
For how long have I used the solution?
I have used it for five years.
What do I think about the stability of the solution?
Stability is a non-issue with Cisco UCS. We have not had any stability issues and to just mention, the Cisco UCS team employs strenuous testing mechanisms of all the UCS components. They provide this for all their firmware updates prior to public release. This is not to say that we've not had any issues, but the issues have been extremely small in comparison to the amount of systems we've deployed. Those issues were quickly identified, rectified and the systems were brought back online in a prompt manner with minimal customer business impact.
What do I think about the scalability of the solution?
Cisco UCS scales rather well and while all other systems are online, therefore allowing for in-place upgrades and updates. The system provides great scalability and versatility in regards to system growths and business requirements. You can easily add additional chassis and blade servers with no impact to the systems running in production.
How are customer service and technical support?
Cisco TAC has been phenomenal in most cases, but we have had a couple of minor instances where the issue took a bit longer than it should have to be resolved. I’d would say we have had a 97% success rate in most of our cases we’ve opened through Cisco TAC, that resolved our issues within the four-hour window we had expected and subscribed to.
Which solution did I use previously and why did I switch?
We previously provided our customers with the HP blade system solution. As we began to become more familiar with the Cisco UCS system and we found it to be just as stable, if not more stable, we therefore shifted our solutions to include Cisco UCS B Series blade systems in lieu of HP. Our decision for this paradigm shift was due to the following factors:
- Ease of setup
- Reduced complexity of the network
- Overall technology solution, support and maintenance
- Product scalability
- Performance
- Cisco’s easy procurement quote, build and ordering process
How was the initial setup?
Setup for a first-time administrator of UCS will be somewhat time consuming, in the sense that Cisco UCS virtualizes just about every aspect of the hardware. The installation requires the installer/administrator to pre-provision several aspects of the physical hardware in a virtualized sense. As an example, the installer needs to pre-provision MAC addresses, fiber-channel HBA WWNN & WWNP namespaces, KVM address pools, management (KVM) address pools, iSCSI IQN names, iSCSI IP address pools and other items that become part of the “stateless” server attributes. These all become inclusive to the service profile assigned to each server, but are also unique to each.
Once the installer has some familiarity with the Cisco UCS blade server system, the setup phases become much like setting up a traditional rack server(s) and their respective networking in many ways. Just like anything else, once you’ve done it a few times, you become more and more proficient in your abilities to execute in a more expedient manner.
What's my experience with pricing, setup cost, and licensing?
The Cisco UCS solution is more expensive in price comparisons with other similar solutions. You will be very happy to have had spent the money upfront and you will look like a rock star to your management and customer base by choosing Cisco UCS blade server system for your infrastructure needs. The pricing and licensing of the Cisco UCS system is comparable to other systems. Overall, your licensing and pricing costs will decrease exponentially over time in comparison to the other vendor branded blade server systems. I would recommend you at least allow yourselves the opportunity to review the Cisco UCS offerings and schedule a demo from your local Cisco UCS product vendor.
Which other solutions did I evaluate?
We also evaluated:
- Dell
- HP
- IBM
What other advice do I have?
Find a local Cisco UCS Partner that has a lot of experience setting up Cisco UCS. It does require some infrastructure knowledge for northbound connectivity outside the UCS blade server system and has to be well thought out in terms of how it will integrate into your existing infrastructure. Other than this caveat, the UCS System is easy to install, setup and configure once you have it in your possession.
Our relationship has grown stronger with Cisco due to our own internal decisions to encompass the Cisco hardware where and if at all possible. Our decision to use, sell and deploy Cisco UCS is solely due to all the reasons I’ve already mentioned plus more. Cisco has surely outdone the competition here on this one.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at Trust-IT Solutions
Extremely stable, easy to set up and very reliable
Pros and Cons
- "The scalability is very good."
- "The GUI is not the greatest."
What is most valuable?
The stability is very, very good. I haven't had any issues with it whatsoever over the past few years.
The scalability is very good.
The initial setup is straightforward.
The solution basically offers us everything we need. It's very complete.
What needs improvement?
The pricing could be improved, as it is a bit expensive solution.
The GUI is not the greatest. They could work on improving the interface.
For how long have I used the solution?
I've been using the solution for a few years now. It's been a while.
What do I think about the stability of the solution?
The stability, in general, has been amazing. There are no bugs or glitches. It doesn't crash or freeze. Cisco is extremely reliable and offers good performance.
What do I think about the scalability of the solution?
The scalability has been great. We started with a small amount, and we started to test the solution. After that, we grew with it as we needed. It's been great and has fit our needs perfectly.
There are thousands of users on the solution. It's used extensively.
How are customer service and technical support?
We haven't had cause to sue technical support too much. We have Cisco partners we can call if we have issues, however, we haven't had many problems to speak of.
How was the initial setup?
We have found the initial setup to be very simple and straightforward. It's not a complex process. A company shouldn't struggle with a deployment.
What's my experience with pricing, setup cost, and licensing?
The solution can be quite expensive and is a bit of a higher cost when compared to others on the market.
What other advice do I have?
We're a customer and an end-user.
Our current version is an older version. Right now, we are considering replacing it with the newest one.
I'd recommend the solution to other users and companies. We've been pretty happy with it overall.
I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Cisco UCS B-Series Report and get advice and tips from experienced pros
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Updated: November 2024
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