The primary use case of this solution is for providing virtual machines to the customers.
Lead Engineer at a computer software company with 10,001+ employees
Good for hosting and patching virtual machines, but the technical support needs improvement
Pros and Cons
- "The most valuable features are being able to host many virtual machines and being able to patch machines."
- "You need a licensed account to look up technical support."
What is our primary use case?
How has it helped my organization?
It reduced the number of physical workstations. There was a requirement to have several different workstations physically.
Also, it helped us to keep it standard. This allowed more management of the virtual machines.
What is most valuable?
The most valuable features are being able to host many virtual machines and being able to patch machines. For example, have a primary and secondary machine and being able to put the user on one machine and patch up the other one and rotate.
What needs improvement?
Some of the tools are different from VMware and there are some issues with speed in the network.
They need to have some cleared individuals on their team.
There are some limits, and technical support could be improved. The online documentation could be better found within the accounts.
There is an issue with having an actual account versus a standard account.
You need a licensed account to look up technical support.
Better return time when reaching out for support would be an improvement.
Buyer's Guide
Citrix XenServer
February 2025
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Learn what your peers think about Citrix XenServer . Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
For how long have I used the solution?
I had been working with Citrix Hypervisor for approximately six years.
They incremented every new version that came out from XenServer 6 to 7.5.
What do I think about the stability of the solution?
There were several times where there were some glitches or it crashed.
Our network is a standalone one that is not connected to the outside. Being able to either update or get any type of support without allowing outside into the internal network was sometimes difficult.
What do I think about the scalability of the solution?
It's a scalable solution. It's easy to scale.
We looked at scaling and going into machine creation services where you have one machine and that's the gold master machine in the update.
We have approximately 150 users in our organization.
Their roles were mostly purposes, usual work.
How are customer service and support?
I have used technical support. They were helpful but not helpful for the environment that I worked with because of security reasons. We couldn't give access to the internal network.
Which solution did I use previously and why did I switch?
Previously, we did not use another solution. We started with Citrix Hypervisor.
How was the initial setup?
I was not a part of the setup process.
What other advice do I have?
I would definitely suggest that you do a trade study with other Hypervisors available.
I would rate Citrix Hypervisor a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at a manufacturing company with 201-500 employees
Easy-to-use for virtualization and enables us to make better use of existing resources
Pros and Cons
- "This is a good product for virtualization and it is easy to use."
- "The product could be faster and licensing options could be improved."
What is our primary use case?
We use the product primarily for server virtualization.
How has it helped my organization?
It has allowed us to grow over time because, initially, it was free. We were able to use what would have been budgeted for licensing costs in other ways.
What is most valuable?
Simply the ability to virtualize and make better use of existing resources is the most valuable aspect of this solution.
What needs improvement?
It is a very good product, so there really isn't much that needs to be added. Maybe the speed could be improved. It might be nice if the licensing cost could be improved because it is a big jump when you reach the threshold.
A good addition might be consol management in Linux. Right now I have to start in Windows to manage the system. It is not my preference.
For how long have I used the solution?
I have been using the product for ten years.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
The whole point of the product is to be scalable, so it has very good scalability.
How are customer service and technical support?
I never had a reason to use technical support.
Which solution did I use previously and why did I switch?
I changed the implementation from XenServer. The product we use now is not really XenServer but XCP-ng which is built on the XenServer open source. Because of the structure of the licensing through Citrix, we changed the product, although it is built on the same source.
How was the initial setup?
The initial deployment of the product was easy. The entire deployment with testing took about one month before it was completed for production.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
There are costs in addition to the standard licensing fees. In the beginning, because we had a small network, it was free. We have expanded to five physical servers so now we have to pay for all the servers. It is good for others to be aware that the product is only free to a point.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate XenServer as an eight for the product. For the pricing, I would rate it a five.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Citrix XenServer
February 2025
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Learn what your peers think about Citrix XenServer . Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
Manager Network Operations at a energy/utilities company with 501-1,000 employees
We've been able to reduce our physical hardware and make more efficient use and allocation of those resources.
What is most valuable?
- Cost effective
- Performance
- Overall simplicity
How has it helped my organization?
Since XenServer was the chosen platform from the start of our virtualization implementation, the improvements have been significant. Such improvements include the overall reduction of physical hardware, more efficient use and allocation of hardware resources, recovery points, storage utilization (when combined with dedupe), functional delivery of role based servers, and overall server management.
What needs improvement?
- The community and Citrix would be wise to build more partnerships, in particular with backup/recovery vendors. XenServer seriously lacks options in the shrink wrap backup-solution field.
- Develop a web-based management interface. There are community developed interfaces, but none specifically supported.
- Simplify block-level storage management. Disk chains can get complex over time and require a high degree of patience to clean up, especially with pooled storage repositories.
- Test the guest tools more thoroughly!
For how long have I used the solution?
7 years.
What was my experience with deployment of the solution?
Basic deployment is very easy. Multi-pathing storage does require a more advanced level of switching knowledge, but there is no shortage of documentation and examples to help implement.
Like any solution, plan your storage and networking wisely.
What do I think about the stability of the solution?
XenServer hosts have never had stability issues. The guest tools have definitely had stability issues.
What do I think about the scalability of the solution?
Never had issues with scalability. In fact, I even had good success with processor masking in order to extend some life in an older server that was performing well.
How are customer service and technical support?
Customer Service:
From a customer-service perspective, there really isn't much that can be said. I don't have Citrix calling me to discuss XenServer. All service is community driven.
Technical Support:Throughout my use of XenServer, I've opened about 3 cases with Citrix. Each time the engineer I worked with was very knowledgeable and always assisted in resolving my issue.
Which solution did I use previously and why did I switch?
No other option was used. I tested Hyper-V and, at the time, MS did not have a good solution to live migration.
How was the initial setup?
Setup was simple and quick. I was able to begin with local storage and move my virtual machines to network storage at my leisure without any issues or downtime.
We've used standard networking, iSCSI multi-pathing, and bonded NFS. All have worked well.
What about the implementation team?
All in-house.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineeer at a non-tech company with 1,001-5,000 employees
A simple virtualization solution that is free to try and deploy in a feature-limited version
Pros and Cons
- "This is a dependable solution for virtualization with a good community for product support."
- "Assigning the order of virtual server startup is not very easy and this can be improved."
What is our primary use case?
My primary use of the product is for the purpose of server virtualization. It is used for virtualizing our web servers.
How has it helped my organization?
It provides a free, easy means of virtualization which would otherwise be costly to implement.
What is most valuable?
I'm currently using the free version, so I'm limited as to what I find the most valuable in the broader set of product features. For me, just the ability to virtualize servers is the most valuable.
What needs improvement?
To improve the product, I would like to be able to use the high availability of XenServer but the free version does not have that feature. I would really like to have a different trial option so I could try out the broader set of available options even if it is for a limited time.
It's pretty complicated to set up the server order and that can be simplified in the product. If a server shuts down the order in which the virtual servers will come up should be something that I can designate easily. The order can make a difference in a successful startup.
For how long have I used the solution?
I have been using the product for more than a year.
What do I think about the stability of the solution?
As far as stability, I haven't had a problem. I highly recommend the product and I think it deserves good feedback as to stability.
What do I think about the scalability of the solution?
The scalability is good. I really like the cloning option as it makes scaling easy. I don't have a problem with enhancing my setup. I'm very satisfied with it.
How are customer service and technical support?
I never request any technical support for the product directly from the company so I can not speak to the product support directly. I found the community and the forum very helpful when I had questions. The people there are very helpful. It is easy to find a solution if I have any problems.
How was the initial setup?
The setup for the product is pretty straightforward. I use it straight out of the box in the limited free version on two servers that allows me to configure virtualization. It's a pretty easy solution to install and use.
What about the implementation team?
I installed the product myself. I did not require assistance.
What's my experience with pricing, setup cost, and licensing?
It is nice to be able to have a product that is free to use. Although it is simple, it does what I need it to do. The version you pay for has more features. I know that I would like to use some of the features in the paid version, but I can not justify the cost at this time.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate XenServer as an eight. There are some problems, but it is also not the full release version.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at techopen.net.do
A cost-effective solution for creating VM templates from snapshots, and vice-versa
Pros and Cons
- "I find it very easy to manage and at a cost that small customers would never refuse (free)."
- "I would like the possibility of updating the hypervisor by applying security patches."
What is our primary use case?
I use XenServer to migrate all the old servers of my clients. I think it is a robust, proven and free option.
How has it helped my organization?
I find it very easy to manage and at a cost that small customers would never refuse (free).
What is most valuable?
The most valuable feature is the possibility of creating virtual machine templates from a snapshot and vice versa. It saves me many hours of work.
What needs improvement?
I would like the possibility of updating the hypervisor by applying security patches. In the free version, it is a bit annoying.
For how long have I used the solution?
I have been using this solution since 2011.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a non-tech company with 10,001+ employees
Highly recommended virtualization software to manage virtual guests
Valuable Features:
Xen is an open source virtualization server widely used in IT. It provides simple and robust commands to manage Xen environment for managing virtual hosts.Backup and recovery of virtual hosts are simple. It can be managed remotely with XenCenter. It supports all client OS like windows, linux etc !!
Room for Improvement:
It requires system with large number of CPUs and large number of memory to support guest operating systems. Not able to export virtual hosts in other virtualization softwares.
Use of Solution:
I have been using Xen for 4 servers now and still using it.
Other Advice:
Highly recommended and suited for administrators having sound knowledge of open source commands. !!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Technology Officer at PTSO
We're not tied to a single piece of hardware so we can quickly adjust, but it needs to gain more market share to incentivize improvement.
Valuable Features
Basic virtualization, we used it before we already had the license as we’re a Citrix shop, so it’s cost effective. If we were looking for another solution, we wouldn't go with it.
Improvements to My Organization
- Eease of maintenance
- Ability to move around regardless of hardware
- We're not tied to single piece of hardware, so if a piece of hardware fails we can quickly adjust
Room for Improvement
All partners will build their apps around Hyper-V and vSphere, so XenServer needs to gain more market share with better relationship with their partners so that they’re incentivized to improve XenServer. It’s not functionality that will drive me away, it’s that I can’t integrate as well as with other vendors.
Stability Issues
We rarely have issues. I come across bugs once in a while, but that’s pretty rare.
Scalability Issues
It’s highly scalable, haven’t run into any hardware issues that would prevent growth. We don’t have any old, legacy hardware we’re tiring to fit in.
Customer Service and Technical Support
Very good, they get us to the right level technician pretty quickly so we’re not just walking through a checklist. We get someone who knows what they’re talking about.
Initial Setup
Pretty straightforward.
Implementation Team
We figured it out on our own. Good documentation and set of options is less to roll out.
Other Advice
Research the different partners you have to work with throughout your organization and determine how well they work with Hyper-V and vSphere as opposed to XenServer.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Shailesh SurroopAssistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
Real User
Fully agree with Eric about the integration of Xenserver with other vendors, especially with storage vendors. But i guess the gap is closing especially with the popularity that software defined storage is taking. Sooner we may see the likes of Citrix Melio fully integrating Xenserver to provide a complete solution for desktop, server, backup, snapshot and replication. Have you tried the beta version of Xenserver Dundee? DOM0 is no longer limited to 4GB which is a great relief.
Network Manager at a local government with 51-200 employees
XenServer revolutionized my enterprise to where there is no downtime. Sometimes specific configurations can be difficult.
Valuable Features:
XenServer is my favorite virtualization product. After previewing Vmware, Xen, and Hyper-V, I found this to be the easiest. You don't have to know linux to use. I like that XenServer can import virtual machines from any of the other hypervisors. I use scheduled snapshots and archiving, to where I don't have to worry if my machines are backed up. XenMotion is a breeze and makes it extremely easy to upgrade or change out servers. I also like that you can have heterogeneous pools with XenServer Advanced or above.
Room for Improvement:
You have to set limits on scheduled snapshots, otherwise it won't let you take more. I have a limit of 7 days, with daily snapshots. The free version is somewhat limited in features. It is best for testing or small organizations. Something that might be a con is that when all of your servers are virtualized, you may not need some of your IT staff.
Other Advice:
I use this to host all of my servers and my virtual desktops. This has saved my organization a ton of money. Although there is a high initial cost, it has paid for itself in the long run. If you are planning on doing a VDI solution, I would recommend using the same company for virtualization. For XenDesktop, use XenServer; for Vmware VDI, use ESXI. To test the full features of XenServer, try out the open source equivalent- Xen Cloud Platform.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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What would a web-based management interface allow you to do that you cannot do as of now?