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Anders Johansson - PeerSpot reviewer
Senior Specialist at Tieto Estonia
Real User
Provides good DDoS protection, and has excellent support
Pros and Cons
  • "Cloudflare, in my opinion, was easy to implement."
  • "The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."

What is our primary use case?

I am not a reseller, but an implementer. We help our customers utilize this solution.

Cloudflare Access is primarily used in government homage for DDoS protection.

What is most valuable?

We decided to use Cloudflare Access to solve a problem with DDoS protection.

It covered the things that we needed at the time.

What needs improvement?

The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems.

For how long have I used the solution?

I have been working with Cloudflare Access for the last 12 months. I am working with a company that has many customers in different areas, and we have absolutely used Cloudflare for some of them.

I became familiar with Cloudflare Access four years ago.

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Cloudflare One
February 2025
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What do I think about the stability of the solution?

Cloudflare Access is a stable solution.

What do I think about the scalability of the solution?

Cloudflare Access is scalable.

How are customer service and support?

I especially remember that we got great support.

I would absolutely rate the support a five out of five, they helped us a lot.

How would you rate customer service and support?

Positive

How was the initial setup?

It's been a while, but I don't recall any problems with setting it up.

At the time, it was me and two other technicians to manage this solution.

What's my experience with pricing, setup cost, and licensing?

The prices are slightly expensive.

Which other solutions did I evaluate?

I evaluate many things to educate myself in the work that I am doing.

What other advice do I have?

We have used others as well, but I think that they are pretty comparable to other solutions that are available. Cloudflare, in my opinion, was easy to implement.

It was very good, I would rate Cloudflare Access an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2032722 - PeerSpot reviewer
Security implmentation engineer at a security firm with 51-200 employees
Real User
Top 5
A powerful and easy-to-deploy solution that provides multiple features to mitigate risks
Pros and Cons
  • "The solution has different options that can be used to differentiate DDoS attacks."
  • "The onboarding process can be improved a little bit."

What is our primary use case?

We use the product to mitigate the security risk of dynamic DDoS attacks. In these attacks, millions of requests come from millions of different IPs to get our server down. If we do not have a security solution to mitigate this risk, the service for other users will be down. The server will be down due to the huge consumption of resources.

What is most valuable?

The solution has different options that can be used to differentiate DDoS attacks. Cloudflare has a user agent, which can be used to define rules. If I do not want MacBook users to access the system, I can use the user agent to drop the traffic for MacBook users. It is very valuable. It helps me mitigate risks.

The product gives us many tools to mitigate risks. It is one of the most powerful solutions on the cloud. The documentation is good.

What needs improvement?

The onboarding process can be improved a little bit.

For how long have I used the solution?

I have been using the solution for nine months.

What do I think about the stability of the solution?

I did not face any stability issues in the past nine months.

How are customer service and support?

I recently contacted support to get more information about certain attacks. I wanted to get a full report about an incident, and they sent me all the details I needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex at all. It is too simple.

What about the implementation team?

We just have to integrate the node IP address of AWS and change the public IP as a DNS record. Then, Cloudflare will send all the data after mitigating any risk to AWS. The deployment takes five to seven business days. We need one or two engineers for the security part of the deployment. For testing and services, we need a team.

What other advice do I have?

It is a cloud solution. We have integrated it with Amazon AWS. Sometimes we can't mitigate the DDoS attacks using AWS WAF. It doesn’t detect the attacks. AWS WAF does not have some options to differentiate the type of attacks.

I use the tool only as a DDoS solution. I just use the DDoS service to protect myself. There's no scalability for this option. Documents already exist for all the cloud solutions. I wouldn’t prefer an automated solution for integration because apps are built based on customers’ requirements. The requirements differ, so the default profile for automation can't fit all the customers. Overall, I rate the product a nine and a half or ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Cloudflare One
February 2025
Learn what your peers think about Cloudflare One. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,990 professionals have used our research since 2012.
reviewer2321538 - PeerSpot reviewer
CTO at a tech services company with 51-200 employees
Real User
Top 5
The solution mitigates DDoS attacks but provides poor technical support
Pros and Cons
  • "Cloudflare DDoS mitigates DDoS attacks."
  • "Cloudflare DDoS has poor technical support."

What is most valuable?

Cloudflare DDoS mitigates DDoS attacks.

What needs improvement?

Cloudflare DDoS mitigates DDoS attacks mostly by distributing the attacks through their network, which means many of their PoPs will hit your servers. When you have a huge DDoS attack, Cloudflare DDoS will stop the attack after some time. Until then, it will just register the DDoS attack through their network because they have a huge network, and then all those PoPs will hit your servers.

Cloudflare DDoS has poor technical support.

For how long have I used the solution?

I have been using Cloudflare DDoS for five years.

What do I think about the scalability of the solution?

More than 10,000 users are using Cloudflare DDoS in our company.

Which solution did I use previously and why did I switch?

I previously used F5.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing lacks transparency. You never know what you're paying for, and even their team sometimes cannot give you a correct answer on how they calculate something.

What other advice do I have?

Overall, I rate Cloudflare DDoS a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2282340 - PeerSpot reviewer
CTO at a retailer with 11-50 employees
Real User
Top 20
Comes with better security, deployment, and scalability
Pros and Cons
  • "Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
  • "The tool should provide on-premise versions. Currently, all versions are cloud-based."

What is our primary use case?

We use the product for DNS security and DDoS. 

What is most valuable?

Cloudflare DDoS is better than its competitors for its security, deployment, and scalability. 

What needs improvement?

The tool should provide on-premise versions. Currently, all versions are cloud-based. 

For how long have I used the solution?

I have been using the solution for six months. 

How are customer service and support?

Cloudflare is a customer-oriented company and offers solid support. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment is complex. I rate it a three out of ten. 

What other advice do I have?

I rate the tool an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
Buyer's Guide
Download our free Cloudflare One Report and get advice and tips from experienced pros sharing their opinions.