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Director of IT at Open Photo Project
Real User
Provides remote access, is feature-rich and user-friendly
Pros and Cons
  • "Enables me to work from two locations."

    What is our primary use case?

    Access provides remote access to RDP, FSH, and security camera websites.

    What is most valuable?

    I work from two locations and Access enables me to work from both. It's feature-rich and user-friendly. 

    What needs improvement?

    It's a little difficult to implement although that has nothing to do with the product. 

    For how long have I used the solution?

    I've been using this solution for two years. 

    Buyer's Guide
    Cloudflare One
    March 2025
    Learn what your peers think about Cloudflare One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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    What do I think about the stability of the solution?

    Access has always been stable. 

    What do I think about the scalability of the solution?

    I haven't tried scaling this solution. 

    How was the initial setup?

    You need to know a lot about networking to implement the solution but that has nothing to do with the product itself. 

    What's my experience with pricing, setup cost, and licensing?

    This is a very affordable solution. 

    What other advice do I have?

    I recommend this product, it's probably the best thing out there, especially if you're already a software customer. I rate Access nine out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1295343 - PeerSpot reviewer
    Partenaire, CEO at a tech services company with 1-10 employees
    Real User
    Simple to use, but the price could be improved
    Pros and Cons
    • "Cloudflare is simple to use."
    • "Our customers no longer use Cloudflare because its service is subpar."

    What is most valuable?

    Cloudflare is simple to use.

    What needs improvement?

    Cloudflare is similar to a toolbox. It's simple to handle the box, but it's a different story when it comes to handling the tools. The same is true for Amazon. That is true for all companies. The majority of them have it. They will sell you a toolbox, but you must know how to use it.

    Cloudflare isn't all bad. We have customers who are getting rid of Imperva because they can't find anyone who knows anything about it. Our customers no longer use Cloudflare because its service is subpar.

    There's another company, Sucuri, that has excellent customer support, but you don't buy it because you don't want to talk to customer support. Customer support is not something you want to purchase. You're supposed to buy something without requiring customer support, which is the main point.

    The same goes for Fortinet. While I am not familiar with the machine, it can cost a lot of money sometimes, $300,000 for a medium-sized business. Furthermore, you will require a full-time employee in your office who is knowledgeable. Dependent on the skill level today's resources can range from 80 to 150.

    What's my experience with pricing, setup cost, and licensing?

    You don't want to pay. The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice.

    What other advice do I have?

    The industry is changing right now. There is artificial intelligence. You have blockchain, and Quantum is on the way. It's there and on its way. So there is a significant shift in that area, of cyber security.

    And, on top of that, there is a global shortage of 3.5 million security experts or professionals.

    You are not an expert in your first year. People believe they are experts because they have a certification or something similar. Experts do not behave in this manner. Expert in dealing with a crisis. To become an expert, you must go through many crises. However, people are now claiming to be experts simply because they can scan something.

    I would rate Cloudflare DDoS a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Cloudflare One
    March 2025
    Learn what your peers think about Cloudflare One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    845,040 professionals have used our research since 2012.
    reviewer2282340 - PeerSpot reviewer
    CTO at a retailer with 11-50 employees
    Real User
    Top 20
    Comes with better security, deployment, and scalability
    Pros and Cons
    • "Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
    • "The tool should provide on-premise versions. Currently, all versions are cloud-based."

    What is our primary use case?

    We use the product for DNS security and DDoS. 

    What is most valuable?

    Cloudflare DDoS is better than its competitors for its security, deployment, and scalability. 

    What needs improvement?

    The tool should provide on-premise versions. Currently, all versions are cloud-based. 

    For how long have I used the solution?

    I have been using the solution for six months. 

    How are customer service and support?

    Cloudflare is a customer-oriented company and offers solid support. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The tool's deployment is complex. I rate it a three out of ten. 

    What other advice do I have?

    I rate the tool an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer2321538 - PeerSpot reviewer
    CTO at a tech services company with 51-200 employees
    Real User
    Top 5
    The solution mitigates DDoS attacks but provides poor technical support
    Pros and Cons
    • "Cloudflare DDoS mitigates DDoS attacks."
    • "Cloudflare DDoS has poor technical support."

    What is most valuable?

    Cloudflare DDoS mitigates DDoS attacks.

    What needs improvement?

    Cloudflare DDoS mitigates DDoS attacks mostly by distributing the attacks through their network, which means many of their PoPs will hit your servers. When you have a huge DDoS attack, Cloudflare DDoS will stop the attack after some time. Until then, it will just register the DDoS attack through their network because they have a huge network, and then all those PoPs will hit your servers.

    Cloudflare DDoS has poor technical support.

    For how long have I used the solution?

    I have been using Cloudflare DDoS for five years.

    What do I think about the scalability of the solution?

    More than 10,000 users are using Cloudflare DDoS in our company.

    Which solution did I use previously and why did I switch?

    I previously used F5.

    What's my experience with pricing, setup cost, and licensing?

    The solution's pricing lacks transparency. You never know what you're paying for, and even their team sometimes cannot give you a correct answer on how they calculate something.

    What other advice do I have?

    Overall, I rate Cloudflare DDoS a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Cloudflare One Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Cloudflare One Report and get advice and tips from experienced pros sharing their opinions.