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Cloudflare One vs Darktrace comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.3
Cloudflare One is praised for strong customer service, knowledgeable support, detailed guidance, and local team availability despite onboarding challenges.
Sentiment score
7.6
Darktrace's customer support is praised for responsiveness and competence, resolving issues swiftly and effectively across diverse needs.
Customer service and support have been fantastic.
The technical support from Darktrace is of high quality.
 

Room For Improvement

Sentiment score
4.5
Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Sentiment score
4.7
Cloudflare One requires better onboarding, enhanced support, and more flexible features to address user challenges and improve system integration.
Sentiment score
5.2
Darktrace needs better SIEM integration, user-friendly interface, reduced false positives, clearer documentation, and enhanced third-party platform connectivity.
I would reduce the cost.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.2
Cloudflare One is praised for excellent scalability by large organizations, though smaller companies haven't fully utilized its potential.
Sentiment score
7.6
Users highly rate Darktrace's scalability, adaptable to large enterprises and extensive networks, though expansion may incur extra costs.
Darktrace has high scalability, and I would rate it a nine out of ten.
 

Setup Cost

Sentiment score
5.4
Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Sentiment score
5.9
Cloudflare One's pricing is seen as both affordable and costly, yet overall cost-effective for businesses with complex needs.
Sentiment score
5.5
Darktrace offers valuable cybersecurity features, but its high cost and licensing can be challenging for smaller companies.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.4
Cloudflare One is highly rated for reliability and stability, with minimal downtime despite rapid product development.
Sentiment score
8.5
Darktrace is praised for high stability, minimal downtime, and effective security, with most users rating satisfaction very high.
 

Valuable Features

Sentiment score
8.2
Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Sentiment score
8.4
Cloudflare One provides comprehensive security and ease-of-use for small teams with features like WAF, DDoS protection, and analytics.
Sentiment score
8.2
Darktrace excels in AI-driven threat detection, offering fast, autonomous responses, comprehensive visibility, and intuitive, data-rich user interface.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Cloudflare One
Ranking in Email Security
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (8th), Data Loss Prevention (DLP) (7th), Cloud Access Security Brokers (CASB) (7th), Distributed Denial-of-Service (DDoS) Protection (5th), Access Management (5th), Bot Management (3rd), ZTNA as a Service (3rd), ZTNA (2nd), Secure Access Service Edge (SASE) (7th), Remote Browser Isolation (RBI) (2nd)
Darktrace
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Leandro Soares Costa - PeerSpot reviewer
Replaces traditional VPN and enables endpoint exposition
It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Cloudflare Access?
The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.
What is your experience regarding pricing and costs for Cloudflare Access?
The price of Cloudflare Access is the same as compared to Akamai, but I get better performance from Cloudflare. My co...
What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
 

Also Known As

MS Defender for Office 365
Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
23andMe
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Cloudflare One vs. Darktrace and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.