Cloudflare Web Application Firewall is used to protect the web servers.
Senior Security Consultant at Reliance Industries Ltd
Secure, reliable, reasonably priced, and has helpful technical support
Pros and Cons
- "The Cloudflare Web Application Firewall's most valuable feature is its ease of configuration."
- "The accuracy of the Cloudflare Web Application Firewall could be improved by reducing the number of false-negative alerts."
What is our primary use case?
What is most valuable?
The Cloudflare Web Application Firewall's most valuable feature is its ease of configuration.
What needs improvement?
The accuracy of the Cloudflare Web Application Firewall could be improved by reducing the number of false-negative alerts.
Signature-based detection and data loss prevention could also be improved.
For how long have I used the solution?
I have been working with Cloudflare Web Application Firewall for one year.
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Cloudflare Web Application Firewall
January 2025
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What do I think about the stability of the solution?
Cloudflare Web Application Firewall is a stable solution.
What do I think about the scalability of the solution?
I am not familiar with the scalability of this solution,
We have 20 people in our organization who are using this solution.
How are customer service and support?
I have not had any issues with the technical support of the Cloudflare Web Application Firewall.
Local support is available.
How was the initial setup?
The initial setup is straightforward, it is easy.
It took four hours to deploy this solution.
What's my experience with pricing, setup cost, and licensing?
It is less expensive than its competitors.
The annual licensing fee is $10,000 USD.
What other advice do I have?
I have not had any issues with this solution, and I would recommend it to others who are interested in using it.
I would rate Cloudflare Web Application Firewall a nine out of ten.
We are partners with Cisco.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Head of Software Development at Obase
DDoS protection and IP hiding enhance security with comprehensive documentation
Pros and Cons
- "Cloudflare is cheaper compared to Azure WAF, which I have considered before."
- "The learning curve was steep initially."
What is our primary use case?
I use Cloudflare as a reverse proxy in front of our web part. It is crucial for hiding all traffic with Cloudflare's standard WAF.
What is most valuable?
For us, the key feature of Cloudflare is DDoS protection and IP hiding, especially since we are a crypto company. We also use rate limiting, particularly for our APIs. Furthermore, we utilize Cloudflare's CDN (cache) functionality, which is not related to security, so I initially skipped mentioning it.
What needs improvement?
The rate limiting functionality could be enhanced, as we find it somewhat limited.
For how long have I used the solution?
I have used Cloudflare for approximately two years across different companies.
How are customer service and support?
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is comprehensive and reliable.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously experimented with Azure WAF. In comparison, I find Cloudflare to be easier to implement and more affordable.
How was the initial setup?
The learning curve was steep initially, however, the actual implementation only took about half a day. I first conducted trials with unimportant domains, which took two to three days, before finalizing the setup for our real domain in half a day.
What about the implementation team?
We were a team of three: one responsible for development, another for DevOps, and the third for security.
What's my experience with pricing, setup cost, and licensing?
Cloudflare is cheaper compared to Azure WAF, which I have considered before.
Which other solutions did I evaluate?
I have previously experimented with Azure WAF.
What other advice do I have?
On a scale from one to ten, I would rate Cloudflare WAF as an eight. I would suggest making the rate limiter functionality better.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 29, 2024
Flag as inappropriateBuyer's Guide
Cloudflare Web Application Firewall
January 2025
Learn what your peers think about Cloudflare Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
General Manager at Centralschweizerische Kraftwerke AG
Enhanced security with seamless DNS and zero trust integration
Pros and Cons
- "Some of the most valuable features of Cloudflare Web Application Firewall include its DNS zone setup and the zero trust policy."
- "The dashboard could be more user-friendly."
What is our primary use case?
The primary use case of Cloudflare Web Application Firewall involves setting up DNS zones and implementing zero trust policies.
How has it helped my organization?
Cloudflare Web Application Firewall has enhanced security by effectively managing and cutting off unwanted traffic.
What is most valuable?
Some of the most valuable features of Cloudflare Web Application Firewall include its DNS zone setup and the zero trust policy.
What needs improvement?
The dashboard could be more user-friendly, and a console approach like Cloudflare CLI could enhance its usability.
For how long have I used the solution?
We have been using Cloudflare Web Application Firewall for four years.
What do I think about the stability of the solution?
On a scale from one to ten, the stability of Cloudflare is a nine.
What do I think about the scalability of the solution?
The scalability of Cloudflare is a ten out of ten.
How are customer service and support?
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward, taking only five minutes using Terraform.
What's my experience with pricing, setup cost, and licensing?
From my perspective, the price of Cloudflare Web Application Firewall is quite affordable, rating around an eight or nine.
What other advice do I have?
I highly recommend Cloudflare Web Application Firewall due to its extensive knowledge base and ease of integration with Terraform.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 8, 2024
Flag as inappropriateNetwork Security Manager at a computer software company with 201-500 employees
Provides ready-to-use policies with little configuration and easy integration
Pros and Cons
- "Cloudflare WAF provides protection through rules and functionalities like Cloudflare's SDRAP."
- "Support can be challenging at times."
What is our primary use case?
It is used in the banking sector.
How has it helped my organization?
Cloudflare WAF provides protection through rules and functionalities like Cloudflare's SDRAP. Machine learning enables numerous policies that protect traffic flowing through Cloudflare's CDN and endpoints of the application. Additionally, specific protections are implemented against DDoS attacks and to block suspicious IP addresses attempting to access the sites.
What is most valuable?
Cloudflare provides numerous ready-to-use policies that can be easily enabled with minimal configuration. One such policy is WAF, which includes predefined rulesets for common threats like DDoS attacks. These policies are pre-configured for immediate use, making tuning straightforward. Adjustments may be needed for specific configurations, but the majority are ready to be deployed directly.
What needs improvement?
Support can be challenging at times. Personally, I recently had an issue with costs and contacted support—they promptly resolved my problem. However, understanding features can be more complex. While much information is freely available, for specific needs, professional support might be necessary and could pose difficulties, if there isn't an in-house engineering team. Despite this, Cloudflare facilitates easy development of custom functionalities. Alternatively, engaging with dedicated communities can also yield valuable insights with the right investment of time.
For how long have I used the solution?
I have been using Cloudflare Web Application Firewall as an integrator for one year.
What do I think about the stability of the solution?
Sometimes, as a software vendor, Cloudflare needs to upgrade their software, which can encounter faults but resolve such issues.
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I rate the solution's scalability a nine out of ten.
How are customer service and support?
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding knowledgeable technical support can be difficult.
How would you rate customer service and support?
Neutral
What was our ROI?
This level of protection is essential, whether the website is an e-commerce platform or simply a gateway for customers accessing banking services. Maintaining visibility and ensuring the site is consistently up and running are critical requirements for such services.
What other advice do I have?
Integration is quite easy when migrating DNS to Cloudflare, as they manage DNS implementation. Once DNS is set up, traffic redirection to their platform is straightforward. However, it's important to manage your IP addresses carefully, possibly using additional tools or configurations to ensure they are properly protected and directed.
Cloudflare leverages AI-driven solutions, with policies set using machine learning, which forms the foundation of their AI capabilities. They offer AI functionalities for developers looking to optimize or distribute their applications, such as Workers, a serverless solution enabling application deployment without the need for dedicated machines. This setup is also AI-enabled, enhancing its capabilities
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jul 22, 2024
Flag as inappropriateSOC Analyst at Paystack Inc
Successfully prevents web application attacks, SQL injections, and cross-site scripting attacks
Pros and Cons
- "Does a good job preventing web application attacks."
- "The reporting could be more granular."
What is our primary use case?
Our use case of this solution is to secure our web applications hosted on Cloudflare. I'm a security operations analyst and we are customers of Cloudflare.
What is most valuable?
This solution does a good job of preventing web application attacks, SQL injections, and cross-site scripting attacks. We know it's doing a good job because we've tested it.
What needs improvement?
The reporting could be improved if it were more granular. Fortigate Firewall, for example, shows all the events at a glance with different fields on a table; you can scroll through for patterns and look at all events. That's not possible with CloudFlare where I need to analyze a report that summarizes all the data. It requires exporting the report as a CSV file, analyzing it in Excel, and then going into CloudFlare to carry out a deeper analysis. If I could do that high-level analysis from the web console and then drill down specific events, it would be a great feature that would improve this product.
For how long have I used the solution?
I've been using this solution for seven months.
What do I think about the stability of the solution?
The solution is stable, we haven't had any downtime.
What do I think about the scalability of the solution?
The solution is easily scalable.
Which solution did I use previously and why did I switch?
I previously used Imperva Web Application Firewall. For tracking metrics, I think CloudFlare does a better job with its graphs and the user interface. Its web console presents those metrics in an easily readable manner and it does that better than Incapsula or Imperva. I think Imperva speaks more to security, and preventing attacks and is more focused on details about the attacks. CloudFlare does more because it shows your availability metrics, traffic metrics, and security metrics. In terms of the user interface, I'd say that CloudFlare does a better job in reporting.
How was the initial setup?
There is some maintenance required when it comes to updates and we periodically have to review the rules sets which require going into the list of rules and finding those connected to that particular view and then enabling them in your environment. We have three admins working on this product. We use the solution on a daily basis.
What other advice do I have?
If you're going to be reporting heavily and want to leverage the reporting features to measure the performance of your websites, then CloudFlare does that very well.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A scalable multi-cloud holistic security solution with a valuable OWASP security feature
Pros and Cons
- "The security features are valuable. The particular feature we use is called OWASP."
- "Their documentation could be better. They don't have documentation that explains everything well. They have documentation for everything you're looking for, but they lack a single piece of documentation to tie everything together. As a new user or beginner, it took us a little bit of time to figure out how to put all these things in place."
What is our primary use case?
As the name suggests, it's a web application firewall. You use it almost like a firewall in front of a web application. It helps filter out the bad traffic or the Layer 7 malicious traffic.
What is most valuable?
Cloudflare provides packaged OWASP rulesets and Cloudflared managed rulesets. Cloudflare provides weekly scheduled rule updates or emergency rule updates. Both rulesets seem very accurate, does not generate much false positives. Before the deployment, I was concerned about how many false positives I have to deal with daily. Very glad the WAF rulesets works out of box, and requires very little tuning or maintenance.
What needs improvement?
Their documentation could be better. They don't have documentation that explains everything well. They have documentation for everything you're looking for, but they lack a single piece of documentation to tie everything together. As a new user or beginner, it took us a little bit of time to figure out how to put all these things in place. I wish they had easier introduction documents written to help us transition into it. It takes a little bit of effort for a new user to figure out how to do this.
I have asked them for some additional features. I want to be able to quickly find out the rules that I have modified because there are thousands of rules. It took a little bit of effort to figure out which rules I have modified. A feature like that will make it easier for me to track down the changes.
For how long have I used the solution?
I have been using CloudFlare WAF for a few months.
What do I think about the stability of the solution?
CloudFlare WAF is a stable solution. Once you figure out how to set it up and get it running, it's beautiful.
What do I think about the scalability of the solution?
Scalability is wonderful. It's very easy to scale, and this is the primary reason for selecting it. After all, the software is a service. There's no problem when it comes to scaling.
How are customer service and technical support?
Tech support is solid. No issues there.
How was the initial setup?
The initial setup is a little bit tricky because of poor documentation. Their modeling steers you more towards the enterprise tier. When you pay for the enterprise tier, you can have engineers work directly with you to guide you and help you set it up. But if you just try to do it by yourself, that's when you'll face some difficulty.
What about the implementation team?
We implemented this solution by ourselves.
What's my experience with pricing, setup cost, and licensing?
We pay $210 per month for CloudFlare WAF.
What other advice do I have?
I would tell potential users that once you figured out that initial part, it's straightforward. I would suggest that they look at what they need and compare the costs and management costs. There are various WAFs out there, but it really comes down to comparing the cost and how much effort it takes to deploy it and manage them.
On a scale from one to ten, I would give CloudFlare WAF a solid eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solutions Architect at Think Power Solutions
Creates shield between a web app and the Internet & this shield can help mitigate many common attacks as CSF, XSS & SQL Injection. Provides good scalability but has certain limitations on rule define.
Pros and Cons
- "The initial setup process is simple."
- "There could be an option to duplicate the cluster to maintain the consistency of rules."
What is our primary use case?
We use Cloudflare Web Application Firewall for verification of applications from various domains. Also protecting the server from exposure by implementing the Proxy Server feature on front end i.e. on client's side. Also implemented both hosts based & Cloud based WAF.
What needs improvement?
We are required to follow a specific and separate set of rules for web applications for DDoS attacks while working with AWS and Azure. Instead, there could be an option to duplicate the cluster to maintain the consistency of rules.
For how long have I used the solution?
We have been using Cloudflare Web Application Firewall for three to four years.
What do I think about the stability of the solution?
I rate Cloudflare Web Application Firewall's stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable platform. Although it lacks some features. We have two to three users for it. I rate its scalability an eight out of ten.
How was the initial setup?
The initial setup process is simple.
What about the implementation team?
I implemented the product myself.
What other advice do I have?
Cloudflare Web Application Firewall has certain limitations for rules. I rate it a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior DevOps Engineer at a tech vendor with 11-50 employees
Improves security posture by blocking bad actors
Pros and Cons
- "The product has improved our security posture by blocking bad actors."
- "The blocked logs are difficult to read at times."
What is our primary use case?
I use Cloudflare Web Application Firewall to stop attacks on web application firewalls.
How has it helped my organization?
The product has improved our security posture by blocking bad actors.
What needs improvement?
The blocked logs are difficult to read at times.
What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How are customer service and support?
I have not used technical support.
How was the initial setup?
Cloudflare Web Application Firewall's deployment was easy.
What was our ROI?
The tool's ROI is pretty immediate.
Which other solutions did I evaluate?
We evaluated the Amazon Web Application Firewall.
What other advice do I have?
I rate the product a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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Buyer's Guide
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