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8x8 Business VoIP vs Grasshopper comparison

8x8 and Grasshopper are both solutions in the Hosted and Cloud Based VoIP category. 8x8 is ranked #7, while Grasshopper is ranked #9. 8x8 holds a 4.6% mindshare in CBV, compared to Grasshopper’s 2.1% mindshare. Additionally, 100% of 8x8 users are willing to recommend the solution, compared to 100% of Grasshopper users who would recommend it.
8x8 Business VoIP
Read 1 8x8 Business VoIP review
  • 119 Views
  • 84 Comparison Views
100% willing to recommend
Grasshopper
Read 2 Grasshopper reviews
  • 75 Views
  • 44 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between 8x8 Business VoIP and Grasshopper based on real PeerSpot user reviews.

Find out what your peers are saying about Spectrum Enterprise, Comcast Business, RingCentral and others in Hosted and Cloud Based VoIP.

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To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: December 2024).
Buyer's Guide
Hosted and Cloud Based VoIP
December 2024
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Helped 824,067 peers since 2012
 

Categories and Ranking

8x8 Business VoIP
Ranking in Hosted and Cloud Based VoIP
7th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Grasshopper
Ranking in Hosted and Cloud Based VoIP
9th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Hosted and Cloud Based VoIP category, the mindshare of 8x8 Business VoIP is 4.6%, up from 4.6% compared to the previous year. The mindshare of Grasshopper is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP
 

Featured Reviews

it_user838506 - PeerSpot reviewer
The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest.
District-wide Universal Phone System. We are a very large school district, and it was important to have a "Go To" Phone system. 8x8 was able to meet these goals.  Improved communication. The system makes it easier for emergency events to help spread the word.  The Ring Groups are a great feature…
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it_user662667 - PeerSpot reviewer
One of the features I enjoy the most is the capability in which you can get a number without having a physical office.
One of the features I enjoy the most is the capability in which you can get a number without having a physical office. Our company works virtually. We each have an extension and voicemail. You do not need new hardware. Just download the app to your mobile phone and you are ready. When calling back, you open the app and dial from there. This is a great software for start-ups, virtual offices and small businesses.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system makes it easier for emergency events to help spread the word."
"They have a very structured system of individuals and teams in place who help with deployment."
"The Ring Groups are a great feature because it allows one main line to ring on several phones."
"The product gives you a blank canvas in order to create, automate, and solve complex 2D and 3D tasks."
 

Cons

"The mobile app side of things is not the greatest. Call quality could be better. It is quite the battery killer on your phone."
"Interoperability with other programs and inability to file share and collaborate within a team or office."
 

Pricing and Cost Advice

Information not available
"It's free."
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Comparisons

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Product Reports

Buyer's Guide
Hosted and Cloud Based VoIP
December 2024
8x8 Business VoIP reportDownload 8x8 Business VoIP product report
Buyer's Guide
Hosted and Cloud Based VoIP
December 2024
Grasshopper reportDownload Grasshopper product report
 

Learn More

8x8
Grasshopper
 

Overview

8x8 Virtual Contact Center provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. It is completely cloud-based, significantly reducing both your capital and operating expenses.

Keep your existing number - Maintain your brand

Get a toll free or local number - national or local presence

Multiple extensions - for everyone on your team

Call forwarding to mobile phones - work from anywhere

Voicemails transcribed - delivered to your email

No new hardware - use your existing phones

Send business text messages - from your toll free or local number

 

Sample Customers

iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
360clean, Batchbook, Brimtech, Collabo, Everything Happy, FillASeat, Globalme, HomeStars, MOVE Systems, Municibid, Ocasomedia, Rentity, SkinOwl, SoundBetter, Titan PPC, TeamGantt
Buyer's Guide
Hosted and Cloud Based VoIP
December 2024
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Find out what your peers are saying about Spectrum Enterprise, Comcast Business, RingCentral and others in Hosted and Cloud Based VoIP. Updated: December 2024.
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We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.