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8x8 Business VoIP vs Masergy Cloud Contact Center comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

8x8 Business VoIP
Ranking in Hosted and Cloud Based VoIP
7th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Masergy Cloud Contact Center
Ranking in Hosted and Cloud Based VoIP
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (29th)
 

Mindshare comparison

As of December 2024, in the Hosted and Cloud Based VoIP category, the mindshare of 8x8 Business VoIP is 4.6%, up from 4.6% compared to the previous year. The mindshare of Masergy Cloud Contact Center is 1.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP
 

Featured Reviews

it_user838506 - PeerSpot reviewer
The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest.
District-wide Universal Phone System. We are a very large school district, and it was important to have a "Go To" Phone system. 8x8 was able to meet these goals.  Improved communication. The system makes it easier for emergency events to help spread the word.  The Ring Groups are a great feature…
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Overview

 

Sample Customers

iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
Essen Health Care, Eurostar
Find out what your peers are saying about Spectrum Enterprise, Comcast Business, RingCentral and others in Hosted and Cloud Based VoIP. Updated: December 2024.
824,067 professionals have used our research since 2012.