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Accela vs Salesforce Government Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Accela
Ranking in Local Government CRM
8th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Salesforce Government Cloud
Ranking in Local Government CRM
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Local Government CRM category, the mindshare of Accela is 2.9%, up from 0.8% compared to the previous year. The mindshare of Salesforce Government Cloud is 2.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Local Government CRM
 

Featured Reviews

Sajjad Hussain - PeerSpot reviewer
A superb platform for low-code development, but needs to improve its pricing and support
It was a customized solution like a VPN. We used some open-source tools and some paid tools. But we mostly had custom-developed tools. As for why we switched from Accela, this is a very important question because that was a legacy system, and it was running for 11 years. Of course, we reached a point where we wanted to scale our applications, and we had a legacy system that could not support scaling and required more time to implement any applications. That was one of the reasons we chose a low-code platform. We evaluated multiple solutions in the market. As part of the bidding, Accela was the lowest with more features.
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Questions from the Community

What do you like most about Accela?
The Accela's most valuable features are visual inspection and workflow.
What is your experience regarding pricing and costs for Accela?
When we chose Accela, it was affordable. But with new solutions in the market, we can see cheaper ones with the same features. Previously, Accela was on-premises, and we faced infrastructure costs ...
What needs improvement with Accela?
The tool's performance becomes slow with usage. Its deployment is also complicated.
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Overview

 

Sample Customers

Accela is used by over 1,000 government agencies in the United States and Canada. Some of its customers include the City of Los Angeles, the State of California, and the City of Toronto.
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Find out what your peers are saying about Microsoft, SAP, Oracle and others in Local Government CRM. Updated: November 2024.
823,795 professionals have used our research since 2012.