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ACT! vs IQVIA Orchestrated Customer Engagement comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ACT!
Ranking in CRM
50th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Automation (43rd)
IQVIA Orchestrated Customer...
Ranking in CRM
41st
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of ACT! is 0.2%, down from 0.5% compared to the previous year. The mindshare of IQVIA Orchestrated Customer Engagement is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaemin Baek - PeerSpot reviewer
Has 360 degree customer view but needs to improve workflow
Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays. The data queries are at times separated and do not match properly. To obtain insights from data, we need to map or match the datasets and define the relationships between them. However, in Salesforce it is very difficult to define relationships between datasets. They do not provide any customization features; they are all global/standard. Because the sales department needs many functions to deal with sales or government policies, like taxes, they cannot develop the features in OCE. As a result, we cannot provide Salesforce as a single solution. The workflow process is not complete. They need to achieve more knowledge and experience in this industry.
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
38%
Computer Software Company
11%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
IQVIA OCE
 

Learn More

 

Overview

 

Sample Customers

American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Information Not Available
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816,406 professionals have used our research since 2012.