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ACT! vs SugarCRM Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ACT!
Ranking in CRM
50th
Ranking in Marketing Automation
43rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
SugarCRM Platform
Ranking in CRM
26th
Ranking in Marketing Automation
8th
Average Rating
7.0
Number of Reviews
12
Ranking in other categories
CRM Customer Engagement Centers (9th), Sales Force Automation (10th)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of ACT! is 0.2%, down from 0.5% compared to the previous year. The mindshare of SugarCRM Platform is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Styliana Araouzou - PeerSpot reviewer
Apr 5, 2022
Customizable, easy to configure, and reliable
My company is considered a customer and an end-user. I'm not sure which version of the solution we're using right now. It's a company that offers lots of user manuals and you can find most of your stuff there before starting development. I'd advise potential new users to go through everything. I would rate the solution an eight out of ten. By default, it comes with a really good model where you can start working with it without having a lot of developers in your team. It's a system that includes everything related to the client and you can see everything under one screen without having a different product or system. It's been great, for the most part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
42%
Computer Software Company
14%
Real Estate/Law Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Sugar Enterprise?
The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards.
What is your experience regarding pricing and costs for Sugar Enterprise?
All are almost the same pricing. Maybe the cheapest is Salesforce, I believe.
What needs improvement with Sugar Enterprise?
The only challenge was that we implemented it in our on-premise data center instead of using it in the cloud. That was a little bit of a challenge. But it was overcome with the help of SugarCRM com...
 

Comparisons

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Overview

 

Sample Customers

American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: October 2024.
814,649 professionals have used our research since 2012.