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Adobe Digital Enterprise Platform vs OpenText Documentum comparison

Adobe and OpenText are both solutions in the Enterprise Content Management category. Adobe is ranked #29, while OpenText is ranked #3 with an average rating of 7.6. Adobe holds a 0.3% mindshare in ECM, compared to OpenText’s 11.8% mindshare. Additionally, 83% of OpenText users are willing to recommend the solution.
Adobe Digital Enterprise Pl...
  • 81 Views
  • 62 Comparison Views
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,835 Views
  • 2,897 Comparison Views
83% willing to recommend
 

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Executive Summary
We performed a comparison between Adobe Digital Enterprise Platform and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: November 2024).
Buyer's Guide
Enterprise Content Management
November 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.7
OpenText Documentum excels in scalability, supporting numerous users and offering integration flexibility for large-scale implementations.
No quotes available
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Never had to scale to meet demand.
For more quotes and insights, download the OpenText Documentum report
 

Valuable Features

No sentiment score available
Sentiment score
7.8
OpenText Documentum ensures secure, scalable content management with integration, versioning, and compliance, supporting efficient business processes across departments.
No quotes available
For more quotes and insights, download the Adobe Digital Enterprise Platform report
The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications.
Version Tree Branching allows for simultaneous collaborative work on different versions of a document.
The product is user-friendly.
For more quotes and insights, download the OpenText Documentum report
Romas Bunevicius - PeerSpot reviewerit_user103896 - PeerSpot reviewerSalih çakır - PeerSpot reviewer
 

Room For Improvement

No sentiment score available
Sentiment score
5.1
OpenText Documentum faces challenges with outdated interface, performance, integration, customization, scalability, pricing, documentation, and AI integration.
No quotes available
For more quotes and insights, download the Adobe Digital Enterprise Platform report
It would be beneficial to have more ability to customize features for specific use cases.
After implementation, I was pleased with the functions of the application.
The price is quite high as the licensing prices are significant.
For more quotes and insights, download the OpenText Documentum report
Salih çakır - PeerSpot reviewerit_user103896 - PeerSpot reviewerRomas Bunevicius - PeerSpot reviewer
 

Stability Issues

No sentiment score available
Sentiment score
7.7
OpenText Documentum is stable and reliable, with minor sub-product issues, earning high user ratings in the ECM market.
No quotes available
For more quotes and insights, download the Adobe Digital Enterprise Platform report
after the deployment, we found the system to be reliable.
For example, database connections could be improved.
For more quotes and insights, download the OpenText Documentum report
 

Customer Service

No sentiment score available
Sentiment score
6.0
OpenText's customer service is improving, though users experience occasional delays and limited support for older versions.
No quotes available
For more quotes and insights, download the Adobe Digital Enterprise Platform report
My involvement was not only user level, but development integration level also.
For more quotes and insights, download the OpenText Documentum report
 

Setup Cost

No sentiment score available
Sentiment score
4.0
OpenText Documentum's pricing is high, complex, and varies, though recent improvements offer affordability and benefits for government agencies.
No quotes available
For more quotes and insights, download the Adobe Digital Enterprise Platform report
Overall, it offers a lot of functionalities for the price point.
It is quite expensive.
The licensing price is quite high.
For more quotes and insights, download the OpenText Documentum report
it_user103896 - PeerSpot reviewerSalih çakır - PeerSpot reviewerRomas Bunevicius - PeerSpot reviewer
 

Categories and Ranking

Adobe Digital Enterprise Pl...
Ranking in Enterprise Content Management
29th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
OpenText Documentum
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Adobe Digital Enterprise Platform is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Q&A Highlights

it_user105384 - PeerSpot reviewer
Apr 28, 2014
What best practices should we adopt when working with Adobe and Documentum?
I'm familiar with Adobe, Documentum and SharePoint. There are several great enterprise content management solutions in the market that offer intelligent data capture, dynamic workflow, forms management and dashboard/KPI management oversight. These solutions are cost effective, are utilized by State and Federal Agencies in addition to the Fortune 500/1000 and won't require a ton of SharePoint development time. Look for a solution that includes the features mentioned above with deployment flexibility, cloud or on-premises. check out www.docstar.com.
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Featured Reviews

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Kabir Jakkamsetti - PeerSpot reviewer
Can be used to automate the storage of metadata and content, but it add some AI integrations
I think security's been pretty good with OpenText Documentum. Currently, we are on an older product, and we are about to start a migration. I think the configurability should be much more improved with that. OpenText Documentum has helped boost productivity within our organization. By automating a lot of business processes with workflows, we've been able to improve productivity. OpenText Documentum has definitely helped simplify or accelerate our modernization journey. Overall, I rate OpenText Documentum a seven out of ten.
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Answers from the Community

it_user105384 - PeerSpot reviewer
Apr 28, 2014
Apr 28, 2014
What best practices should we adopt when working with Adobe and Documentum?
I'm familiar with Adobe, Documentum and SharePoint. There are several great enterprise content management solutions in the market that offer intelligent data capture, dynamic workflow, forms management and dashboard/KPI management oversight. These solutions are cost effective, are utilized by State and Federal Agencies in addition to the Fortune 500/1000 and won't require a ton of SharePoint ...
2 out of 5 answers
it_user108213 - PeerSpot reviewer
Apr 24, 2014
My expertise is database administration. Although I have worked with Document management, I’ve only reached the point of telling management that if we wanted to buy a solution that already had the document management functions that we need already developed we should invest in Documentum. I have not had the pleasure of working in a large IT environment that was using Documentum. Whatever solution you put into place should identify what document change tracking you need and be able to show the senior management how that change tracking is being done. The change management should be auditable but, prevent those that are making changes from being able to change what is recorded regarding their change management history. It sounds like you have IT products that address those needs. Now it’s time for the rubber to hit the road.
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it_user108393 - PeerSpot reviewer
Apr 24, 2014
I am not very familiar with either Adobe Forms or Documentum. As far integration goes, use CMIS if supported by Adobe Forms.
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See all 5 answers
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
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What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...
See all answers
 

Comparisons

No data available
SharePoint vs OpenText Documentum Logo
SharePoint vs OpenText Documentum
Compared 21% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 21% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 14% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 9% of the time
Hyland OnBase vs OpenText Documentum Logo
Hyland OnBase vs OpenText Documentum
Compared 9% of the time
More OpenText Documentum Competitors
 

Product Reports

Buyer's Guide
Enterprise Content Management
November 2024
Adobe Digital Enterprise Platform reportDownload Adobe Digital Enterprise Platform product report
Buyer's Guide
OpenText Documentum
November 2024
OpenText Documentum reportDownload OpenText Documentum product report
 

Also Known As

Digital Enterprise Platform
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Learn More

Adobe
OpenText
 

Overview

Adobe Digital Enterprise Platform (ADEP) provides a set of software, tools, and services for

building applications that can deliver engaging customer experiences across multiple digital
channels and devices.

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

 

Sample Customers

Janus Health
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Enterprise Content Management
November 2024
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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: November 2024.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.