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Adobe Experience Cloud vs Salesforce Community Cloud comparison

Adobe and Salesforce are both solutions in the Digital Experience Platforms (DXP) category. Adobe is ranked #6, while Salesforce is ranked #3 with an average rating of 9.0. Adobe holds a 5.5% mindshare in DEPD, compared to Salesforce’s 1.8% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution.
Adobe Experience Cloud
  • 399 Views
  • 221 Comparison Views
Salesforce Community Cloud
Read 2 Salesforce Community Cloud reviews
  • 1,185 Views
  • 130 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Adobe Experience Cloud and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP).

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To learn more, read our detailed Digital Experience Platforms (DXP) Report (Updated: October 2024).
Buyer's Guide
Digital Experience Platforms (DXP)
October 2024
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Helped 814,649 peers since 2012
 

Categories and Ranking

Adobe Experience Cloud
Ranking in Digital Experience Platforms (DXP)
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesforce Community Cloud
Ranking in Digital Experience Platforms (DXP)
3rd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Community Platforms (1st)
 

Mindshare comparison

As of November 2024, in the Digital Experience Platforms (DXP) category, the mindshare of Adobe Experience Cloud is 5.5%, up from 5.1% compared to the previous year. The mindshare of Salesforce Community Cloud is 1.8%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP)
 

Featured Reviews

Use Adobe Experience Cloud?
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Julio Divietro - PeerSpot reviewer
Jan 11, 2023
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"Pricing for Salesforce CRM is extremely expensive."
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
10%
Computer Software Company
8%
University
7%
Computer Software Company
15%
University
11%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Salesforce Community Cloud?
All the business intelligence included in the tool gives more information about the cycle of the sales stage.
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What needs improvement with Salesforce Community Cloud?
The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
See all answers
What is your primary use case for Salesforce Community Cloud?
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud.
See all answers
 

Comparisons

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Acquia Cloud vs Adobe Experience Cloud
Compared 61% of the time
Sprinklr vs Adobe Experience Cloud Logo
Sprinklr vs Adobe Experience Cloud
Compared 39% of the time
More Adobe Experience Cloud Competitors
No data available
 

Product Reports

Buyer's Guide
Digital Experience Platforms (DXP)
October 2024
Adobe Experience Cloud reportDownload Adobe Experience Cloud product report
Buyer's Guide
Community Platforms
November 2024
Salesforce Community Cloud reportDownload Salesforce Community Cloud product report
 

Learn More

Adobe
Salesforce
 

Overview

Adobe Experience Cloud gives you access to an integrated set of solutions to build campaigns, manage your advertising, and gain deep intelligence about your business. And it’s all unified through powerful core services that give you access to your customer profiles, centralized assets, powerful tagging, and an ecosystem of partners and developers to extend the value of all the solutions. It’s everything you need to orchestrate a great customer experience.

Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
 

Sample Customers

Maxim Integrated
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Buyer's Guide
Digital Experience Platforms (DXP)
October 2024
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Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP). Updated: October 2024.
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814,649 professionals have used our research since 2012.
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We monitor all Digital Experience Platforms (DXP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.