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Alcatel-Lucent OpenTouch vs Cisco Jabber comparison

 

Categories and Ranking

Alcatel-Lucent OpenTouch
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications as a Service (7th)
Cisco Jabber
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
Unified Communications (6th)
 

Mindshare comparison

While both are Convergence and VOIP solutions, they serve different purposes. Alcatel-Lucent OpenTouch is designed for Unified Communications as a Service and holds a mindshare of 6.5%, up 5.2% compared to last year.
Cisco Jabber, on the other hand, focuses on Unified Communications, holds 9.4% mindshare, up 6.8% since last year.
Unified Communications as a Service
Unified Communications
 

Featured Reviews

Use Alcatel-Lucent OpenTouch?
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CM
Jul 19, 2020
Shows other's availability and status, offers powerful chat features, and integration across platforms is strong
The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them. The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all. The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured. The integration across platforms is really strong. The speed and availability are very good. There is also room for lots of customization built-in, which is a big plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
17%
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Alcatel Lucent OpenTouch, OpenTouch
Jabber
 

Overview

 

Sample Customers

Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG