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Cisco Jabber vs Digium Asterisk comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Jabber
Ranking in Unified Communications
6th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Digium Asterisk
Ranking in Unified Communications
4th
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
IP Telephony & Unified Communications (3rd)
 

Mindshare comparison

As of November 2024, in the Unified Communications category, the mindshare of Cisco Jabber is 9.4%, up from 6.8% compared to the previous year. The mindshare of Digium Asterisk is 7.9%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

CM
Jul 19, 2020
Shows other's availability and status, offers powerful chat features, and integration across platforms is strong
The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them. The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all. The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured. The integration across platforms is really strong. The speed and availability are very good. There is also room for lots of customization built-in, which is a big plus.
AK
Jul 19, 2018
Call recording, call logging, and the stability are pivotal features for our clients
We mainly replace old telephony equipment. If, for instance, there is an old Alcatel telephone system (digital or analog), and the customer asks us for a new option for IP telephony, then we offer both the Cisco- and Asterisk-based systems. We know the billing, we know the pricing of the items and what we can offer with both solutions. There are multiple factors involved when selecting a vendor * stability * support * features. If the product is stable, the product has good support, and it has enough features which we can offer to our clients, then the product is under our consideration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The most valuable features are call recording, call logging, and the stability."
 

Cons

"I presume that very small businesses would have a tough time justifying the investment."
"Cisco Jabber is not a collaborative tool."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers."
 

Pricing and Cost Advice

Information not available
"If the client requires an economical solution with many features, we can offer them Digium Asterisk, where there is no licensing. It is a good, economical solution."
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Top Industries

By visitors reading reviews
Healthcare Company
17%
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
Computer Software Company
20%
Financial Services Firm
15%
Comms Service Provider
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Jabber
Asterisk
 

Learn More

 

Overview

 

Sample Customers

Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
Find out what your peers are saying about Cisco Jabber vs. Digium Asterisk and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.