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Cisco Unified Communications vs Digium Asterisk comparison

Cisco and Digium are both solutions in the Unified Communications category. Cisco is ranked #1 with an average rating of 7.0, while Digium is ranked #4. Cisco holds a 13.9% mindshare in UC, compared to Digium’s 7.9% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 75% of Digium users who would recommend it.
Cisco Unified Communications
Read 7 Cisco Unified Communications reviews
  • 685 Views
  • 593 Comparison Views
100% willing to recommend
Digium Asterisk
Read 5 Digium Asterisk reviews
  • 621 Views
  • 539 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Cisco Unified Communications and Digium Asterisk based on real PeerSpot user reviews.

Find out in this report how the two Unified Communications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Cisco Unified Communications vs. Digium Asterisk Report (Updated: October 2024).
Buyer's Guide
Cisco Unified Communications vs. Digium Asterisk
October 2024
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Helped 814,649 peers since 2012
 

Categories and Ranking

Cisco Unified Communications
Ranking in Unified Communications
1st
Ranking in IP Telephony & Unified Communications
1st
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Digium Asterisk
Ranking in Unified Communications
4th
Ranking in IP Telephony & Unified Communications
3rd
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Unified Communications category, the mindshare of Cisco Unified Communications is 13.9%, down from 14.2% compared to the previous year. The mindshare of Digium Asterisk is 7.9%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

Kani Kumar J - PeerSpot reviewer
Sep 26, 2024
Reliable customer communication and good third-party integrations with minor server update issues
It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the customer needs information, they will use different mediums to communicate with the bank, like via…
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AK
Jul 19, 2018
Call recording, call logging, and the stability are pivotal features for our clients
We mainly replace old telephony equipment. If, for instance, there is an old Alcatel telephone system (digital or analog), and the customer asks us for a new option for IP telephony, then we offer both the Cisco- and Asterisk-based systems. We know the billing, we know the pricing of the items and what we can offer with both solutions. There are multiple factors involved when selecting a vendor * stability * support * features. If the product is stable, the product has good support, and it has enough features which we can offer to our clients, then the product is under our consideration.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers."
"The Click to dial feature was one of the most important features for the customer."
"Cisco supports third-party gadgets, including workforce management systems."
"The most valuable features are call recording, call logging, and the stability."
 

Cons

"Sometimes, minor temporary issues can arise while updating the servers."
"Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice."
"An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation."
"CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers."
 

Pricing and Cost Advice

Information not available
"If the client requires an economical solution with many features, we can offer them Digium Asterisk, where there is no licensing. It is a good, economical solution."
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Top Industries

By visitors reading reviews
University
13%
Computer Software Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
20%
Financial Services Firm
15%
Comms Service Provider
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Cisco Unified Communications?
Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...
See all answers
What is your primary use case for Cisco Unified Communications?
It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...
See all answers
What is your experience regarding pricing and costs for Cisco Unified Communications?
The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.
See all answers
Ask a question
Earn 20 points
 

Comparisons

Fortinet FortiVoice vs Cisco Unified Communications Logo
Fortinet FortiVoice vs Cisco Unified Communications
Compared 46% of the time
Skype for Business vs Cisco Unified Communications Logo
Skype for Business vs Cisco Unified Communications
Compared 18% of the time
Cisco Jabber vs Cisco Unified Communications Logo
Cisco Jabber vs Cisco Unified Communications
Compared 18% of the time
Siemens OpenScape vs Cisco Unified Communications Logo
Siemens OpenScape vs Cisco Unified Communications
Compared 10% of the time
Kamailio SIP Server vs Cisco Unified Communications Logo
Kamailio SIP Server vs Cisco Unified Communications
Compared 8% of the time
More Cisco Unified Communications Competitors
Fortinet FortiVoice vs Digium Asterisk Logo
Fortinet FortiVoice vs Digium Asterisk
Compared 38% of the time
Kamailio SIP Server vs Digium Asterisk Logo
Kamailio SIP Server vs Digium Asterisk
Compared 31% of the time
Cisco Jabber vs Digium Asterisk Logo
Cisco Jabber vs Digium Asterisk
Compared 31% of the time
More Digium Asterisk Competitors
 

Product Reports

Buyer's Guide
Unified Communications
October 2024
Cisco Unified Communications reportDownload Cisco Unified Communications product report
Buyer's Guide
Unified Communications
October 2024
Digium Asterisk reportDownload Digium Asterisk product report
 

Also Known As

No data available
Asterisk
 

Learn More

Cisco
Digium
 

Overview

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Open source PBX system providing a complete telecommunications platform.
 

Sample Customers

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
Buyer's Guide
Cisco Unified Communications vs. Digium Asterisk
October 2024
Free Report: Cisco Unified Communications vs. Digium Asterisk
Find out what your peers are saying about Cisco Unified Communications vs. Digium Asterisk and other solutions. Updated: October 2024.
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See our Cisco Unified Communications vs. Digium Asterisk report.
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We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.