I want to see improvements, especially for the GUI interface, as it should be much easier and user-friendly in Cisco Unified Communications. It would be beneficial if it could be more web interface-oriented, which would improve user-friendliness and configuration, since we have some issues taking backups.
Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need to be corrected.
The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation. This particular feature would be make a large difference. Another option that can be used is to have the possibility of recording without needing to have an additional application.
Learn what your peers think about Cisco Unified Communications. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
I want to see improvements, especially for the GUI interface, as it should be much easier and user-friendly in Cisco Unified Communications. It would be beneficial if it could be more web interface-oriented, which would improve user-friendliness and configuration, since we have some issues taking backups.
Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need to be corrected.
The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation. This particular feature would be make a large difference. Another option that can be used is to have the possibility of recording without needing to have an additional application.
Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice.