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Cisco Unified Communications vs Kamailio SIP Server comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Unified Communications
Ranking in Unified Communications
1st
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
IP Telephony & Unified Communications (1st)
Kamailio SIP Server
Ranking in Unified Communications
3rd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Unified Communications category, the mindshare of Cisco Unified Communications is 13.9%, down from 14.2% compared to the previous year. The mindshare of Kamailio SIP Server is 8.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

Kani Kumar J - PeerSpot reviewer
Reliable customer communication and good third-party integrations with minor server update issues
Cisco supports third-party gadgets, including workforce management systems. These can be directly integrated with Cisco, a feature not widely supported by other contact centers. Additionally, redundancy is set up, meaning if one side of the server goes down, the other side will take over to prevent the contact center from completely failing.
it_user183567 - PeerSpot reviewer
​The server itself does load balancing however building a fail-over for it is difficult
The server itself does load balancing however the most difficult thing I found was building a fail-over for it. However, if you want to build a fail-over for it that's the tricky part since most sip traffic is routed using UDP. There are plenty of amazing TCP load balancers out there such as HAProxy but none for UDP. You need to use something like Keepalive and fail-over IP and restart the server on fail-over
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Top Industries

By visitors reading reviews
University
13%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
Computer Software Company
23%
Financial Services Firm
18%
Comms Service Provider
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Cisco Unified Communications?
Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...
What is your primary use case for Cisco Unified Communications?
It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...
What is your experience regarding pricing and costs for Cisco Unified Communications?
The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.
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Overview

 

Sample Customers

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Asipto, Crocodile RCS Ltd, Edvina AB, Evariste Systems LLC, OpenXg Inc., Sipwise GmbH, VoIP Embedded
Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: October 2024.
816,406 professionals have used our research since 2012.