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Cisco Unified Communications vs Fortinet FortiVoice comparison

Cisco and Fortinet are both solutions in the Unified Communications category. Cisco is ranked #1 with an average rating of 7.0, while Fortinet is ranked #5. Cisco holds a 13.9% mindshare in UC, compared to Fortinet’s 11.3% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Fortinet users who would recommend it.
Cisco Unified Communications
Read 7 Cisco Unified Communications reviews
  • 685 Views
  • 593 Comparison Views
100% willing to recommend
Fortinet FortiVoice
Read 1 Fortinet FortiVoice review
  • 538 Views
  • 442 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Cisco Unified Communications and Fortinet FortiVoice based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications.

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To learn more, read our detailed Unified Communications Report (Updated: October 2024).
Buyer's Guide
Unified Communications
October 2024
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Helped 814,649 peers since 2012
 

Categories and Ranking

Cisco Unified Communications
Ranking in Unified Communications
1st
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
IP Telephony & Unified Communications (1st)
Fortinet FortiVoice
Ranking in Unified Communications
5th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Unified Communications category, the mindshare of Cisco Unified Communications is 13.9%, down from 14.2% compared to the previous year. The mindshare of Fortinet FortiVoice is 11.3%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

Kani Kumar J - PeerSpot reviewer
Sep 26, 2024
Reliable customer communication and good third-party integrations with minor server update issues
It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the customer needs information, they will use different mediums to communicate with the bank, like via…
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reviewer969714 - PeerSpot reviewer
Dec 2, 2018
I like the integration with all SIP phone devices or apps
Simple to use by specialists and end users, very nice phone and app to use with your smartphone. Fortinet increases the security by SIP encapsulating over SSL Integration with all SIP phone devices or apps It is simple, useful and its cost/benefit is very good. Very fast installation. SIP…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
13%
Computer Software Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
14%
Non Profit
14%
University
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Cisco Unified Communications?
Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...
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What is your primary use case for Cisco Unified Communications?
It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...
See all answers
What is your experience regarding pricing and costs for Cisco Unified Communications?
The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.
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Comparisons

Skype for Business vs Cisco Unified Communications Logo
Skype for Business vs Cisco Unified Communications
Compared 18% of the time
Cisco Jabber vs Cisco Unified Communications Logo
Cisco Jabber vs Cisco Unified Communications
Compared 18% of the time
Siemens OpenScape vs Cisco Unified Communications Logo
Siemens OpenScape vs Cisco Unified Communications
Compared 10% of the time
Kamailio SIP Server vs Cisco Unified Communications Logo
Kamailio SIP Server vs Cisco Unified Communications
Compared 8% of the time
More Cisco Unified Communications Competitors
Digium Asterisk vs Fortinet FortiVoice Logo
Digium Asterisk vs Fortinet FortiVoice
Compared 15% of the time
Avaya Spaces vs Fortinet FortiVoice Logo
Avaya Spaces vs Fortinet FortiVoice
Compared 14% of the time
Mitel Application Suite vs Fortinet FortiVoice Logo
Mitel Application Suite vs Fortinet FortiVoice
Compared 10% of the time
More Fortinet FortiVoice Competitors
 

Product Reports

Buyer's Guide
Unified Communications
October 2024
Cisco Unified Communications reportDownload Cisco Unified Communications product report
Buyer's Guide
Unified Communications
October 2024
Fortinet FortiVoice reportDownload Fortinet FortiVoice product report
 

Learn More

Cisco
Fortinet
 

Overview

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

FortiVoice and FortiFone

  • Easy to use, affordable, and reliable
  • Full range of business-class phone features
  • Seamlessly integrates mobile workers
  • Complete line of business phones to accomodate your needs
 

Sample Customers

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Buyer's Guide
Unified Communications
October 2024
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We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.