Cisco Unified Communications vs Fortinet FortiVoice comparison

Cisco and Fortinet are both solutions in the Unified Communications category. Cisco is ranked #1 with an average rating of 7.0, while Fortinet is ranked #5. Cisco holds a 13.9% mindshare in UC, compared to Fortinet’s 11.3% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Fortinet users who would recommend it.

Cisco Unified Communications

Read 7 Cisco Unified Communications reviews

685 Views
593 Comparison Views

100% willing to recommend

Fortinet FortiVoice

Read 1 Fortinet FortiVoice review

538 Views
442 Comparison Views

100% willing to recommend

Cisco Unified Communications

Fortinet FortiVoice

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cisco Unified Communications and Fortinet FortiVoice based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications.

To learn more, read our detailed Unified Communications Report (Updated: October 2024).

Buyer's Guide

Unified Communications

October 2024

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Helped 816,406 peers since 2012

Categories and Ranking

Cisco Unified Communications

Ranking in Unified Communications

1st

Average Rating

8.6

Number of Reviews

Ranking in other categories

IP Telephony & Unified Communications (1st)

Fortinet FortiVoice

Ranking in Unified Communications

5th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Unified Communications category, the mindshare of Cisco Unified Communications is 13.9%, down from 14.2% compared to the previous year. The mindshare of Fortinet FortiVoice is 11.3%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Communications

Featured Reviews

Kani Kumar J

Cisco VOIP Engineer at a computer software company with 1,001-5,000 employees

Reliable customer communication and good third-party integrations with minor server update issues

Cisco supports third-party gadgets, including workforce management systems. These can be directly integrated with Cisco, a feature not widely supported by other contact centers. Additionally, redundancy is set up, meaning if one side of the server goes down, the other side will take over to prevent the contact center from completely failing.

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reviewer969714

Practice Manager

I like the integration with all SIP phone devices or apps

Simple to use by specialists and end users, very nice phone and app to use with your smartphone. Fortinet increases the security by SIP encapsulating over SSL Integration with all SIP phone devices or apps It is simple, useful and its cost/benefit is very good. Very fast installation. SIP…

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Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

University

13%

Computer Software Company

11%

Financial Services Firm

10%

Government

Non Profit

14%

Computer Software Company

14%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Cisco Unified Communications?

Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...

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What is your primary use case for Cisco Unified Communications?

It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...

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What is your experience regarding pricing and costs for Cisco Unified Communications?

The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.

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Comparisons

Skype for Business vs Cisco Unified Communications

Compared 25% of the time

Cisco Jabber vs Cisco Unified Communications

Compared 16% of the time

Kamailio SIP Server vs Cisco Unified Communications

Compared 9% of the time

Siemens OpenScape vs Cisco Unified Communications

Compared 9% of the time

More Cisco Unified Communications Competitors

Digium Asterisk vs Fortinet FortiVoice

Compared 13% of the time

Avaya Spaces vs Fortinet FortiVoice

Compared 13% of the time

3CX Live Chat vs Fortinet FortiVoice

Compared 10% of the time

Mitel Application Suite vs Fortinet FortiVoice

Compared 10% of the time

More Fortinet FortiVoice Competitors

Product Reports

Buyer's Guide

Unified Communications

October 2024

Download Cisco Unified Communications product report

Buyer's Guide

Unified Communications

October 2024

Download Fortinet FortiVoice product report

Learn More

Cisco

Fortinet

Overview

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

FortiVoice and FortiFone

Easy to use, affordable, and reliable
Full range of business-class phone features
Seamlessly integrates mobile workers
Complete line of business phones to accomodate your needs

Sample Customers

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Buyer's Guide

Unified Communications

October 2024

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Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: October 2024.

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816,406 professionals have used our research since 2012.

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We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.