AlertMedia and Rave Alert are prominent competitors in the mass notification software market. AlertMedia is often highlighted for its favorable pricing and customer support, whereas Rave Alert tends to be preferred for its comprehensive features, appealing more to users seeking extensive functionality.
Features: AlertMedia offers intuitive communication tools ideal for emergency management, with reliable multi-channel alerts, simplicity, and quick message delivery. On the other hand, Rave Alert provides robust, scalable features, extensive integration capabilities, and advanced reporting tools, making it a solid choice for larger organizations.
Room for Improvement: AlertMedia could benefit from more advanced customization, enhanced reporting options, and increased integration capabilities. Rave Alert users suggest a more streamlined setup process, easier user interface navigation, and improved notification templates to better suit their needs.
Ease of Deployment and Customer Service: AlertMedia is known for quick deployment and proactive customer support, resulting in efficient implementation. Rave Alert offers similar deployment efficiency but receives mixed feedback on customer service, with some users noting variability in responsiveness and support quality.
Pricing and ROI: AlertMedia is considered cost-effective with low setup costs, making it a smart choice for smaller organizations. It delivers good ROI with efficient pricing. Rave Alert, though higher in price, is praised for its superior ROI due to its extensive features, justifying the cost for larger entities with comprehensive needs.
AlertMedia is the fastest-growing emergency communications company in the world, disrupting the industry with a more user-centric solution.
The company offers a modern and intuitive emergency communication software with fully integrated threat warnings and employee safety monitoring. Our mission is to enable organizations of any size to improve safety and business outcomes during critical events through rapid identification of threats and fast, reliable communication to impacted audiences, anywhere in the world. Our communication software is central to an organization’s emergency preparedness plan for any emergency or business-critical event such as severe weather, fire, active shooters, office closures, IT outages, or urgent shift scheduling, as well as lone worker or business traveler safety.
The company delivers on its customer-centric promise with an unparalleled experience in-product and through our dedicated, 1:1 support model, and immediate responsiveness 24/7.
Headquartered in Austin, TX, AlertMedia is trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected any time, anywhere.
FREQUENTLY ASKED QUESTIONS
Who are the main user groups of this service?
AlertMedia has prioritized ease of use and scalability to deliver an unbeatable experience for any user in organizations across industries, ranging from small businesses to Fortune 500 companies. We primarily serve private-sector businesses including leaders in healthcare, manufacturing, retail, real estate, business services, energy & oil, technology, and non-profit.
What is this service generally used for?
AlertMedia offers a more intuitive emergency communication software that is used to automate threat monitoring and streamline sending fast, reliable, multi-channel notifications to impacted audiences, anywhere in the world.
What platforms does this service support?
AlertMedia is a cloud-based SaaS platform offering an intuitive desktop experience available in all browsers in addition to full-featured native Android and iOS mobile apps.
What are some applications this service is commonly used in tandem with?
Human Resources Information Systems (HRIS), Business Continuity Management & Planning Software (BCM), IT Incident/Monitoring Systems
Does this service integrate with any other apps?
Human Capital Management Software (HCM), Active Directory
Does this service offer an API?
AlertMedia offers access to our entire crisis communication platform via our RESTful API. You can deploy custom communication frameworks, or integrate our communication technology directly with software in your technology ecosystem.
Does this service offer guides, tutorials, and or customer support?
AlertMedia provides all customers with a dedicated customer success manager and 24/7 support at no additional cost. These technical experts provide support through implementation and beyond. You will also have access to an online support center, training videos, communication templates, launch tools, and more.
Our mass notification system gets the right message to the right user at the right time from any internet connected device. Send your message from anywhere to anywhere in a matter of seconds. CAP compliant.
It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage – simultaneously. This ensures your targeted audience receives your messages as soon as possible.
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