Allscripts Sunrise EHR and Epic Electronic Health Records compete in the healthcare management sector. Epic has the upper hand in feature comprehensiveness and is perceived as offering higher long-term value despite higher pricing.
Features: Allscripts Sunrise EHR is valued for flexible customization, integrated data analytics, and support services. Epic Electronic Health Records stands out for extensive interoperability, a comprehensive suite of tools, and seamless user experience across healthcare settings.
Room for Improvement: Allscripts Sunrise could enhance integration capabilities, update responsiveness, and streamline data processing. Epic faces criticism for complexity, steep learning curves, and user interface challenges.
Ease of Deployment and Customer Service: Allscripts Sunrise offers straightforward deployment and proactive customer support. Epic requires a more resource-intensive implementation but provides excellent post-deployment support.
Pricing and ROI: Allscripts Sunrise has competitive initial setup costs, appealing to smaller institutions. Epic is initially more expensive but offers higher ROI long-term due to extensive capabilities and integration benefits.
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