Avalara AvaTax: * Automating the calculation of the tax charged on invoices. AvaTax interfaces with our accounting system, Workday. With AvaTax, we are confident that we are charging the correct tax. * AvaTax files our returns. We usually do not have to do anything except to ensure the sales information is in by the deadline and enter "multiple points of use" credits. * Record keeping: Avatax has all the returns that they filed available online, complete with back up detail, invoices, which clients had exemption certificate, etc. * When we have filed VDAs, AvaTax allows us to calculate correct taxes even for periods before we began using it, such as in cases where errors (e.g., incorrect tax codes) were made. Avalara CertCapture: * Keeps electronic copies of the exemption certificates. * Interfaces with AvaTax to ensure customers with valid exemption certificates are not charged tax(es). * Warns of expiring certificates. In addition to saving a lot of time in day-to-day operations and return filings, both these products can be very helpful in a sales tax audit.