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ArcSight Intelligence vs Microsoft Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
7.2
Microsoft Sentinel ROI is mixed; challenges exist, but benefits include automation savings, enhanced security, and reduced staffing needs.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Microsoft Azure was not fitting for short-term cost savings but promised a better ROI over three to five years for medium to large companies.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
6.7
Microsoft Sentinel's support is praised for quick response, with premium tiers offering expert help and strong community resources.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
Working with a Sentinel engineer helped us tune settings effectively.
When my team needs to escalate issues to Microsoft, especially for Microsoft Sentinel, the response is fast through their French entity.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
8.0
Microsoft Sentinel's cloud scalability enables effortless resource management and meets large-scale needs, making it ideal for extensive monitoring.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
7.8
Microsoft Sentinel is stable and reliable with 99.9%+ uptime; issues typically arise from external factors or misconfigurations.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
So far, we have not experienced any issues, and it has been stable from the beginning.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
Users recommend improvements to multi-tenancy, log ingestion, interface intuitiveness, and integration, with concerns over pricing and AI enhancement.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
Microsoft Sentinel offers scalable, cost-effective pricing with discounts, especially beneficial for E5 users and high-volume data ingestion.
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
Setting up the right cost model for customers is intricate, requiring careful consideration of various components and licensing tiers.
We already had the necessary licensing for Sentinel, so we didn't need to spend extra money.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
Microsoft Sentinel offers seamless integration, AI-driven threat detection, automated responses, and scalability for efficient, comprehensive security management.
The ability of Microsoft Sentinel to correlate data from multiple sources enhances threat detection capabilities.
Custom workbooks are valuable. It is one of the crucial points in dealing with potential security threats in an automated way without requiring too much manpower.
The most valuable features for us include threat collection, threat detection, response, and the knowledge base for investigation.
 

Categories and Ranking

ArcSight Intelligence
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (14th)
Microsoft Sentinel
Ranking in Security Information and Event Management (SIEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
91
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (5th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Intelligence is 0.3%, down from 0.3% compared to the previous year. The mindshare of Microsoft Sentinel is 7.4%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Pravir KumarSinha - PeerSpot reviewer
Has essential threat detection capabilities, but the features for intelligence need enhancement
We integrated this tool with our security infrastructure. We installed it on a Linux server, where we have a Logger and ESM installed. With the Linux server as the hub, we manage all the configurations and rules, including those for email triggers. The logs are routed through a connector to the Logger, allowing us to monitor our infrastructure effectively. The platform helps us improve threat detection capabilities. I recommend it to others and rate it a seven out of ten.
KrishnanKartik - PeerSpot reviewer
Every rule enriched at triggering stage, easing the job of SOC analyst
It's a Big Data security analytics platform. Among the unique features is the fact that it has built-in UEBA and analytical capabilities. It allows you to use the out-of-the-box machine learning and AI capabilities, but it also allows you to bring your own AI/ML, by bringing in your own IPs and allowing the platform to accept them and run that on top of it. In addition, the SOAR component is a pay-per-use model. Compared to any other product, where customization is not available, you can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today. Other vendors charge heavily for the SOAR, but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer. The SOAR engine also uniquely helps us to automate most of the incidents with automated enrichment and that cuts out the L1 analyst work. And combining M365 with Sentinel, if you want to call it integration, takes just a few clicks: "next, next finish." If it is all M365-native, it is a maximum of three or four steps and you'll be able to ingest all the logs into Sentinel. That is true even with AWS or GCP because most of the connectors are already available out-of-the-box. You just click, put in your subscription details, include your IAM, and you are finished. Within five to six steps, you can integrate AWS workloads and the logs can be ingested into Sentinel. When it comes to a third party specifically, such as log sources in a data center or on-premises, we need a log collector so that the logs can be forwarded to the Sentinel platform. And when it comes to servers or something where there is an agent for Windows or Linux, the agent can collect the logs and ship them to the Sentinel platform. I don't see any difficulties in integrating any of the log sources, even to the extent of collecting IoT log sources. Microsoft Defender for Cloud has multiple components such as Defender for Servers, Defender for PaaS, and Defender for databases. For customers in Azure, there are a lot of use cases specific to protecting workloads and PaaS and SaaS in Azure and beyond Azure, if a customer also has on-premises locations. There is EDR for Windows and Linux servers, and it even protects different kinds of containers. With Defender for Cloud, all these sources can be seamlessly integrated and you can then track the security incidents in Microsoft's XDR platform. That means you have one more workspace, under Azure, not Defender for Cloud, where you can see the security incidents. In addition, it can be integrated with Sentinel for EDR deep-dive analytics. It can also protect workloads in AWS. We have customers for whom we are protecting their AWS workloads. Even EKS, Elastic Kubernetes Service, on AWS can be integrated, as can the GKE (Google Kubernetes Engine). And with Defender for Cloud, security alert ingestion is free
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847,772 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
Azure Sentinel
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about ArcSight Intelligence vs. Microsoft Sentinel and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.