Astound Hosted Voice vs Comcast Business VoiceEdge comparison

Astound and Comcast Business are both solutions in the Hosted and Cloud Based VoIP category. Astound is ranked #7, while Comcast Business is ranked #2. Astound holds a 4.5% mindshare in CBV, compared to Comcast Business’s 8.3% mindshare. Additionally, 90% of Astound users are willing to recommend the solution, compared to 100% of Comcast Business users who would recommend it.

Astound Hosted Voice

Read 10 Astound Hosted Voice reviews

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268 Comparison Views

90% willing to recommend

Comcast Business VoiceEdge

Read 1 Comcast Business VoiceEdge review

300 Views
276 Comparison Views

100% willing to recommend

Astound Hosted Voice

Comcast Business VoiceEdge

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Astound Hosted Voice and Comcast Business VoiceEdge based on real PeerSpot user reviews.

Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP.

To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: November 2025).

Buyer's Guide

Hosted and Cloud Based VoIP

November 2025

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Helped 879,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Astound Hosted Voice

Ranking in Hosted and Cloud Based VoIP

7th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Comcast Business VoiceEdge

Ranking in Hosted and Cloud Based VoIP

2nd

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Hosted and Cloud Based VoIP category, the mindshare of Astound Hosted Voice is 4.5%, up from 3.5% compared to the previous year. The mindshare of Comcast Business VoiceEdge is 8.3%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Hosted and Cloud Based VoIP Market Share Distribution
Product	Market Share (%)
Comcast Business VoiceEdge	8.3%
Astound Hosted Voice	4.5%
Other	87.2%

Hosted and Cloud Based VoIP

Featured Reviews

Mazen Fares

IT Manager at Piramal Critical Care, Inc.

Voicemail to email is convenient and in our region the multiple hubs provide redundancy

One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later. With Google Chrome or if you open Excel you have the full view of your screen. You can see everything. With their portal, you have the web browser in the background in full view screen, but the actual portal itself is minimized, not a full screen That's the only issue that I asked them about it. Other than that, I think their calling features, settings, the voice to email, they're all okay.

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reviewer1975647

Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees

Saves our organization a lot of money, by eliminating the need for application servers

We use this solution as a platform for application and server integration This product has saved our organization a lot of money, by eliminating the need for application servers like WebLogix or web sphere. We like that this product is open-source, meaning that we spend a lot less on our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the admin platform that we work with. It allows us a very centralized approach for doing things and it allows us to manage and control everything right from the very top."

"One feature we leverage is that the phones can be programmed with a softbot, where you program it to dial a number. We have Vonage for international calling to reduce costs on international service. I program the Vonage number into that bot on the phone. Users call it, enter a PIN, and they can call anywhere in the world for lower costs."

"The sidecars on the main phones that we use, the ones that receive the calls, are really important. They help us to distribute calls to people, from reception. That's an important starting point for us."

"The uptime is excellent. We're always up. We don't have issues. The stability of it is spotless. It's rock solid. Everything works great. There's no need to tinker with it."

"We haven't had to face any disaster recovery... [But as] a smaller company, it's nice to be able to pay for somebody else to take care of that."

"A lot of users use the voice to email, that's a nice feature to have. Voicemail will come to me as a .wav file and, if I have a phone, I can just click on the .wav file and listen to it. Or I can play it on my computer. Whether you have an Android or an iPhone, you'll be able to play it."

"We have absolutely seen less packet loss and higher reliability with this solution... The uptime is excellent. We haven't had any issues. We haven't had any downtime."

"This is what's cool about the RCN setup. RCN allows you to go to any web browser, at any time, and configure the phones... Our disaster recovery is: We log in to an RCN website... and we put in a new phone number for the incoming number. If you dial our number, it will actually go to that other number."

More Astound Hosted Voice pros

"We like that this product is open-source, meaning that we spend a lot less on our servers etc."

Cons

"One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later."

"I use the voicemail transcription feature on my phone and I think all staff members do. We also have voicemails that we receive from our main number and that can be really confusing. It's something that I've recently had some problems with: The way that these calls are bounced around from line to line before they land in a specific voicemail box that we have to check."

"If they could improve on their response times, making them even faster than they are right now, that would be great."

"If they had better ongoing-training options, for example, if they put something out on YouTube where you could just go and look for individual things that you need by looking at a video, that would be very helpful."

"I use the voicemail transcription feature but I'm not sure about the security of the voicemail system, as you can only use numbers for a password, and your direct-dial number is your username. That's kind of vulnerable to brute-force attacks. The passwords are limited to six digits, so I'd be a little concerned about security on that end..."

"In our old system, you just dialed the extension directly, With this system, you have to put a "one" in front of it to trigger it. A lot of clients didn't know that and they'd keep trying to dial the old extension number and would get nowhere... It's been a little confusing."

"The analytic part of it, the control panel, those are their biggest areas where they have to improve. There are competitors out there where, when you open the control panel, they have tons of analytics, the ability to add lines, to see which people are on the phone.... RCN has a great product, but they could make it outstanding with the right analytics and control panel."

"The way that you listen to your voicemail messages through the receiver so that you can't fast forward or rewind - I don't like that at all."

More Astound Hosted Voice cons

"We would like to see an expansion in the range of other technologies that are able to easily integrate into this solution, like plug-ins."

Pricing and Cost Advice

"We felt that pricing was fair because we chose RCN over quotes from several companies. It was reasonable..."

"We looked at about five or six other companies but when RCN came in, they beat everybody hands-down, on both the features and on the dollars side. It prompted our people to say they hadn't seen numbers so low for the services you get."

"Pricing is great. If you're not careful enough, you might just order too many. For the service, the price is right. When you design it, if you mess up and you realize you really need then more lines, the price is negligible."

"RCN, as part of the deal, leased us phones at a reasonable price and each line was extremely reasonable as well."

"We're okay with the pricing and licensing... It's based on the number of extensions."

"The pricing is fairly fair... We had a really good rep and she did a great job of working out a contract and a pricing solution that was acceptable..."

"It's very affordable. We're very happy with the pricing."

"The pricing is very fair. They have very good pricing."

More Astound Hosted Voice pricing and cost advice

Information not available

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

No data available

Comparisons

No data available

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Product Reports

Buyer's Guide

Astound Hosted Voice

December 2025

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Buyer's Guide

Hosted and Cloud Based VoIP

November 2025

Download Comcast Business VoiceEdge product report

Overview

Astound Hosted Voice is a fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. Astound Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

Astound

Affordable, flexible and reliable, Comcast Business VoiceEdge is a cloud-based PBX system that's ideal for small to mid-sized businesses. A phone solution we maintain, it gives you high service quality at a monthly cost you can budget for.

Comcast Business

Sample Customers

Citi Open Tournament

Information Not Available

Buyer's Guide

Hosted and Cloud Based VoIP

November 2025

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