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Axiad Cloud vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Axiad Cloud
Ranking in Authentication Systems
12th
Ranking in Multi-Factor Authentication (MFA)
5th
Average Rating
9.6
Number of Reviews
6
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Passwordless Authentication (3rd)
Cisco Duo
Ranking in Authentication Systems
2nd
Ranking in Multi-Factor Authentication (MFA)
1st
Average Rating
8.8
Number of Reviews
58
Ranking in other categories
Single Sign-On (SSO) (3rd), ZTNA as a Service (6th), Cisco Security Portfolio (5th)
 

Featured Reviews

TonyVentura - PeerSpot reviewer
May 31, 2022
Eliminated the drudgery of having to run our own PKI environment
One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment. And the product has proven itself to be incredibly flexible and has been able to address all of our pain points. That's why we bought it. And even while we've been going through it, new pain points or challenges keep coming up, and Axiad has been able to deal with all of them. It was very impressive in terms of its utility right from the get-go, and has shown its ongoing utility when we have reached these catch points, issues it has been able to resolve. And when it comes to enrolling a user, it's super easy with One Click Issuance. It's far easier than the solution we replaced. I haven't put a stopwatch on it, but I'm sure it takes less than a minute with Axiad, whereas before it was taking three to five minutes. It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated. In addition, it's super simple for deploying and managing authentication devices. Our IT department is rather small, so all the incremental wins that we can get are hugely important to us.
RyanDeppe - PeerSpot reviewer
Jun 15, 2023
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"The multi-factor authentication process and the geo-locking features are great."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"It is a good solution for hybrid environments and VPN."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
 

Cons

"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"I would like a more modern look to the portal."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
 

Pricing and Cost Advice

"The pricing is very competitive for what is offered at the level that we need. They are right there with what the industry standards are. They tend to be a little bit less, in terms of cost, when we are talking about security at government standards. So, I would say that they have a slight advantage on cost compared to the industry average. They are the lower cost solution and the best bargain out on the market today."
"Axiad's pricing was what we were expecting. It was at the right spot. They were competitive."
"Don't just focus on the hardware or software costs of acquiring a solution, but look at it from the perspective that so much of what it takes to run a PKI environment has to do with the people who are running it.... look at the total cost of ownership and not just the cost of acquisition."
"It's very cheap on a per-year basis. The cards themselves last about three years and the license is on the order of double-digit dollars per user, and not hundreds of dollars per user, per year."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"During testing we are allowed a certain number of licenses for free."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Our licensing fee is currently on an annual basis."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Duo Security is free."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
University
11%
Government
11%
Manufacturing Company
8%
Computer Software Company
25%
Manufacturing Company
8%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Axiad Cloud?
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the up...
What is your primary use case for Axiad Cloud?
Our use case is credential management for one of the business units. Axiad provides credential management for those users, including the creation of new credentials and life cycle management of the...
What advice do you have for others considering Axiad Cloud?
You have to understand the number of users and the number of devices that are going to use the solution. I'm saying that because of my experience with the licensing part. That's my one gripe. If yo...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
I would rate the pricing of Cisco Duo as a seven on a scale of one to ten, which means it is quite expensive.
 

Also Known As

No data available
Duo Security
 

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Overview

Find out what your peers are saying about Axiad Cloud vs. Cisco Duo and other solutions. Updated: October 2024.
815,791 professionals have used our research since 2012.