Axiad Conductor Reviews

Name: Axiad Conductor
Brand: Axiad
Rating: 4.8 (6 reviews)

Vendor: Axiad

4.8 out of 5

6 reviews
100% willing to recommend

What is Axiad Conductor?

Axiad Conductor offers a user-friendly platform for managing multifactor authentication and credential lifecycle, supporting seamless transitions to cloud environments for enhanced security compliance and access control.

Get the Axiad Conductor Buyer's Guide and find out what your peers are saying about Axiad Conductor, SailPoint Identity Security Cloud, Okta Workforce Identity and more!

Axiad Conductor is the #3 ranked solution in top Passwordless Authentication solutions, #5 ranked solution in top Multi-Factor Authentication (MFA) solutions, #12 ranked solution in top Authentication Systems, and #13 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give Axiad Conductor an average rating of 9.6 out of 10. Based on the analysis of the 6 most recent Axiad Conductor reviews, the overall sentiment is positive, with a sentiment score of 7.7. Axiad Conductor is most commonly compared to SailPoint Identity Security Cloud: Axiad Conductor vs SailPoint Identity Security Cloud. Axiad Conductor is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 824,106 peers since 2012

Featured reviews

TonyVentura

Director of Information Technology Services at a government with 1,001-5,000 employees

One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment. And the product has proven itself to be incredibly flexible and has been able to address all of our pain points. That's why we bought it. And even while we've been going through it, new pain points or challenges keep coming up, and Axiad has been able to deal with all of them. It was very impressive in terms of its utility right from the get-go, and has shown its ongoing utility when we have reached these catch points, issues it has been able to resolve. And when it comes to enrolling a user, it's super easy with One Click Issuance. It's far easier than the solution we replaced. I haven't put a stopwatch on it, but I'm sure it takes less than a minute with Axiad, whereas before it was taking three to five minutes. It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated. In addition, it's super simple for deploying and managing authentication devices. Our IT department is rather small, so all the incremental wins that we can get are hugely important to us.

Read full review

Damon Becknel

Vice President, Chief Information Security Officer at Horizon Blue Cross Blue Shield of New Jersey

We have some self-imposed restrictions. We want to make sure a card is being issued to the right person so they go through a lot of validation steps. We don't want something as secure as a smart card being issued in one click. But the number of steps is as minimal as it can be and as easy to use as you would hope it would be, but it's certainly more than one click. Still, it takes seconds to enroll a user. It's quite quick. You select the user and say "enroll." But then there's the other side of that, which is the user activating their credential. Generating the certificates for the user is incredibly easy, but deploying those users' certificates requires a little more involvement because you want to make sure it's the correct user pulling the credential loading it into the card. Overall, it's intuitive and simple.

Read full review

Eric Brown

Cybersecurity Director - Enterprise Identity & Access Management at SAIC

The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.

Read full review

Axiad Conductor mindshare

Product category:

As of December 2024, the mindshare of Axiad Conductor in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category stands at 0.4%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

PeerAnalyst reports

Type	Title	Date
Category	Identity and Access Management as a Service (IDaaS) (IAMaaS)	Dec 23, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 23, 2024	Download
Comparison	Axiad Conductor vs Microsoft Entra ID	Dec 23, 2024	Download
Comparison	Axiad Conductor vs Okta Workforce Identity	Dec 23, 2024	Download
Comparison	Axiad Conductor vs SailPoint Identity Security Cloud	Dec 23, 2024	Download

Title	Rating	Mindshare	Recommending
SailPoint Identity Security Cloud	4.1	10.4%	96%	69 interviews Add to research
Okta Workforce Identity	4.2	17.8%	94%	64 interviews Add to research

Valuable Features

Axiad Conductor is user-friendly with seamless YubiKey issuance, smart card management, and device lifecycle management. It effectively oversees authentication across multiple platforms, reduces operational overhead, and simplifies user enrollment with its One Click Issuance feature. Users appreciate its managed cloud environment that alleviates PKI management burdens and supports multi-factor authentication for contract compliance. Its flexibility and adaptability address many challenges, making it intuitive and efficient for diverse organizational needs.

"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."

Room for Improvement

Axiad Conductor could benefit from minor front-end adjustments, including the ability to assign nicknames to authenticator devices for easier identification. Some users express interest in a more modern portal appearance. There's a desire for hosting capabilities within Canada to better serve Canadian entities. The fast-paced changes in macOS present challenges in updating necessary features, though this is largely influenced by Apple's decisions. A shift towards FIDO U2F as the main authentication method is anticipated.

"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."

ROI

Companies find it difficult to define ROI from Axiad Conductor in traditional terms, as it focuses more on risk reduction than direct profit. They experience a simplified user experience within three months, reducing calls by approximately 35% and saving labor hours. Staff time and complexity decrease significantly. Costs per help desk incident are calculated at $120 per user, while licensing costs less, leading to estimated savings of 10 to 15 percent per user.

Pricing

Axiad Conductor offers a competitive pricing structure with a set annual cost for using their virtual private cloud and a licensing fee per user. The cost per user is relatively low, with cards lasting about three years. Organizations find the pricing advantageous, aligning with or slightly below industry standards, especially when addressing government-level security needs. Customers emphasize the importance of considering total cost of ownership, including the operational complexities of running a PKI environment.

"Don't just focus on the hardware or software costs of acquiring a solution, but look at it from the perspective that so much of what it takes to run a PKI environment has to do with the people who are running it.... look at the total cost of ownership and not just the cost of acquisition."
"The pricing is very competitive for what is offered at the level that we need. They are right there with what the industry standards are. They tend to be a little bit less, in terms of cost, when we are talking about security at government standards. So, I would say that they have a slight advantage on cost compared to the industry average. They are the lower cost solution and the best bargain out on the market today."
"It's very cheap on a per-year basis. The cards themselves last about three years and the license is on the order of double-digit dollars per user, and not hundreds of dollars per user, per year."

Popular Use Cases

Primary use of Axiad Conductor involves multi-factor authentication and PKI management for smart cards and YubiKeys. It assists in compliance with regulations, supports VPN access and local endpoints, and manages cryptographic credentials. It's used for digital signatures, encryption, and migration from on-premises PKI to cloud. Employees, contractors, and vendors utilize it for credential management, registration, and lifecycle tasks. Axiad Conductor ensures secure backend operations and credentials provisioning.

Service and Support

Axiad Conductor customer support includes responsive technical assistance, with its CEO actively engaging clients. Users note the team's flexibility, prompt integration capabilities, and proactive communication, even detecting issues before clients do. While generally helpful, there can be occasional delays in troubleshooting. Interaction with Axiad is consistently positive, with polite and knowledgeable staff. Clients receive fast assistance for significant problems, whereas minor issues align with scheduled updates, demonstrating a highly accommodating approach.

Deployment

Initial setup of Axiad Conductor was described as guided and relatively straightforward, though complexity varied. Some users faced challenges with Active Directory configurations and required Microsoft support. Many found the process easier with Axiad's assistance. Implementations ranged from one day to several months, with maintenance duties handled by a small team. Cloud-based versions alleviated infrastructure demands. Regulated environments experienced more hurdles, but clear instructions and assistance eased implementation for many.

Scalability

Users express confidence in Axiad Conductor's scalability, noting its ability to handle tens of thousands of users seamlessly. It adapts to varying loads efficiently and supports future expansion plans. Concerns arise around cost when scaling for large deployments, with suggestions for improved pricing. Known to scale globally and integrate well with existing platforms, Axiad Conductor is praised for its flexibility and capability to accommodate significant user growth without additional infrastructure.

Stability

Axiad Conductor is described as highly stable with no reported stability challenges. Users note that uptime has been consistent, with minimal downtime over several years. Several comment on the absence of unplanned outages, mentioning that any downtime experienced was due to planned upgrades. The strong stability is emphasized as a key feature, considering its role in credential management and system access, where visibility and reliability are crucial.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Axiad Conductor Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

19%

Government

12%

University

12%

Manufacturing Company

Non Profit

Financial Services Firm

Healthcare Company

Real Estate/Law Firm

Comms Service Provider

Construction Company

Energy/Utilities Company

Educational Organization

Wholesaler/Distributor

Insurance Company

Mining And Metals Company

Retailer

Aerospace/Defense Firm

Logistics Company

Performing Arts

Legal Firm

Media Company

Wellness & Fitness Company

Marketing Services Firm

Compare Axiad Conductor with alternative products

Learn more about Axiad Conductor

Axiad Conductor stands out with intuitive management of multifactor authentication systems, assertive device lifecycle management, and a managed cloud solution that streamlines operations. It promotes user self-service for credential updates, minimizing the need for extensive training. With the capability to handle large networks, it enhances efficiency while meeting contract demands. Addressing user suggestions, plans include interface design updates and Canadian hosting, although macOS's frequent updates pose integration challenges.

What are the principal features of Axiad Conductor?

"One Click Issuance": Simplifies user enrollment through easy interface actions.
Multifactor Authentication: Manages critical authentication processes securely.
PKI Support: Facilitates seamless management in PKI environments.
Credential Self-Service: Empowers users to handle updates independently.
Cloud Management: Reduces operational burdens due to its managed environment.

What should users look for in terms of ROI and benefits?

Efficiency: Streamlined operations boost productivity across large networks.
Flexibility: Adaptability to meet evolving challenges and contract requirements.
User Empowerment: Enables users to manage their credentials autonomously.
Compliance: Supports regulation adherence effortlessly.

In diverse industries, Axiad Conductor is implemented to manage multifactor authentication and PKI elements like smart cards and YubiKeys. Organizations leverage it to ensure compliance, facilitate secure workforce access, and transition PKI systems to the cloud, handling substantial volumes of smart card and machine certificates with ease.

Axiad Conductor was previously known as Axiad Cloud.