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Axiad Conductor vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
6.6
SailPoint Identity Security Cloud offers strong customer support, praised for efficiency, with areas for SLA and regional feedback improvements.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

Sentiment score
7.6
Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Sentiment score
4.8
SailPoint Identity Security Cloud needs cost reduction, enhanced flexibility, simpler setup, better features, and more responsive support for improvement.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
7.2
SailPoint Identity Security Cloud offers high scalability for enterprises but requires substantial infrastructure and server resources for efficiency.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Setup Cost

Sentiment score
6.8
Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Sentiment score
5.2
SailPoint Identity Security Cloud is valued for its features despite high costs, offering potential discounts for long-term commitments.
SailPoint is cheaper than ServiceNow, which is very expensive.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.9
SailPoint Identity Security Cloud is highly praised for its stable performance and reliable integration across various environments and versions.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Valuable Features

Sentiment score
8.3
Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Sentiment score
8.1
SailPoint Identity Security Cloud offers seamless integration, automation, and AI for enhanced security and efficiency in large organizations.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

Axiad Conductor
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
13th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (12th), Passwordless Authentication (3rd), Multi-Factor Authentication (MFA) (5th)
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of December 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Axiad Conductor is 0.4%, down from 0.5% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 10.4%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

TonyVentura - PeerSpot reviewer
Eliminated the drudgery of having to run our own PKI environment
One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment. And the product has proven itself to be incredibly flexible and has been able to address all of our pain points. That's why we bought it. And even while we've been going through it, new pain points or challenges keep coming up, and Axiad has been able to deal with all of them. It was very impressive in terms of its utility right from the get-go, and has shown its ongoing utility when we have reached these catch points, issues it has been able to resolve. And when it comes to enrolling a user, it's super easy with One Click Issuance. It's far easier than the solution we replaced. I haven't put a stopwatch on it, but I'm sure it takes less than a minute with Axiad, whereas before it was taking three to five minutes. It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated. In addition, it's super simple for deploying and managing authentication devices. Our IT department is rather small, so all the incremental wins that we can get are hugely important to us.
RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
11%
University
11%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Axiad Cloud?
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the up...
What is your primary use case for Axiad Cloud?
Our use case is credential management for one of the business units. Axiad provides credential management for those users, including the creation of new credentials and life cycle management of the...
What advice do you have for others considering Axiad Cloud?
You have to understand the number of users and the number of devices that are going to use the solution. I'm saying that because of my experience with the licensing part. That's my one gripe. If yo...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Axiad Cloud
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Axiad Conductor vs. SailPoint Identity Security Cloud and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.