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Backup and Restore for SharePoint & Microsoft Office 365 vs Carbonite comparison

AvePoint and Carbonite are both solutions in the SaaS Backup category. AvePoint is ranked #21 with an average rating of 8.3, while Carbonite is ranked #46. AvePoint holds a 0.4% mindshare in B, compared to Carbonite’s 0.2% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of Carbonite users who would recommend it.
Carbonite
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Backup and Restore for SharePoint & Microsoft Office 365 and Carbonite based on real PeerSpot user reviews.

Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup.

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To learn more, read our detailed SaaS Backup Report (Updated: March 2025).
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SaaS Backup
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
21st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Carbonite
Ranking in SaaS Backup
46th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 0.4%, down from 0.5% compared to the previous year. The mindshare of Carbonite is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Allows for storage optimization and archiving functionality of DocAve Backup is valuable for organizations with large amounts of data
Setting it up, it gets stuff happening that's easy, but you need to be very specific on what type of data you should migrate, and why, and when, and so on and so forth. So it's not like the cloud backup feature, which is two minutes. It's a bit more to take into consideration because when you move the data, it's out of the tenant. It's not an issue getting it back to the tenant; that's super easy. But it's better to do it right from the beginning. So it takes a bit more thought power.
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Rias Majeed - PeerSpot reviewer
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has good scalability."
"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"The stability has always been very good."
"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
 

Cons

"We need more options for the backup schedule."
"The solution's updates and rollouts of the patches cause a lot of problems."
"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"The user experience needs a little refreshing touch."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
 

Pricing and Cost Advice

"The solution could also be cheaper."
"Regarding CloudArchiver, you purchase per terabyte."
"The solution’s pricing is expensive."
Information not available
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Questions from the Community

What do you like most about AvePoint DocAve Backup and Restore?
Backup and Restore for SharePoint & Microsoft Office 365 is easy to use.
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What is your experience regarding pricing and costs for AvePoint DocAve Backup and Restore?
Regarding CloudArchiver, you purchase per terabyte. There are no additional costs to the standard license.
See all answers
What needs improvement with AvePoint DocAve Backup and Restore?
We need more options for the backup schedule.
See all answers
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
See all answers
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
See all answers
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
See all answers
 

Comparisons

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Product Reports

Buyer's Guide
SaaS Backup
March 2025
Backup and Restore for SharePoint & Microsoft Office 365 reportDownload Backup and Restore for SharePoint & Microsoft Office 365 product report
Buyer's Guide
SaaS Backup
March 2025
Carbonite reportDownload Carbonite product report
 

Overview

DocAve Backup and Restore for SharePoint provides full-fidelity backup and recovery - from individual content items to entire SharePoint environments and all of their farm-level components - maintaining all metadata, security settings, and version histories. Featuring a highly intuitive user interface, enterprise-strength scalability, and deep integration with leading hardware providers, DocAve Backup and Restore offers simple and truly comprehensive SharePoint protection.

AvePoint

Carbonite provides a reliable data backup and recovery service, designed for businesses to safeguard critical information against loss or corruption. Its automated backup capabilities ensure continuous data protection, making it a trusted choice for enterprises.

Carbonite is known for offering dependable cloud-based backup solutions, allowing businesses to protect, recover, and access their data from any internet-enabled location. It's designed to seamlessly integrate with various systems, maximizing data security while minimizing downtime. Users often highlight Carbonite's simplicity in deployment and comprehensive customer support as part of its valuable offerings. Despite high functionality, feedback suggests room for improvements, particularly in expanding file type compatibility and enhancing backup speeds under certain conditions.

What are Carbonite's key features?
  • Automatic Cloud Backup: Ensures continuous protection of data with scheduled backups.
  • Data Encryption: Provides robust security to maintain data privacy.
  • Centralized Management: Offers a single dashboard to manage all backups across different systems.
  • Remote File Access: Allows users to access their data from any device with internet connectivity.
  • Customer Support: Delivers assistance and troubleshooting for seamless operation.
What are benefits and ROI users should look for?
  • Data Protection: Minimizes risk of data loss, ensuring business continuity.
  • Efficiency Gains: Reduces manual backup efforts, saving time and resources.
  • Scalability: Grows with business needs without additional infrastructure investment.
  • Cost Savings: Lowers expenses associated with data recovery and downtime.

In the healthcare sector, Carbonite is implemented to ensure patient data is backed up securely, complying with regulations. In finance, it safeguards sensitive transactional data, enhancing customer trust. Retail businesses use it to protect inventory and sales data, ensuring seamless operations even in data loss scenarios.

Carbonite
 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
Information Not Available
Buyer's Guide
SaaS Backup
March 2025
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