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BlackBerry Alert is built on BlackBerry’s strong experience in providing CEM solutions to the public sector with its BlackBerry® AtHoc® product line, the market leader in its category. Events from the past year highlight that the commercial CEM market requirements differ from the public sector.
Blackberry AtHoc is a comprehensive critical event management solution designed to facilitate rapid communication and coordination during emergencies. It enables organizations to effectively respond to critical incidents, ensure employee safety, and minimize the impact of disruptions.
The primary use case of Blackberry AtHoc is emergency notification and response. It allows organizations to send alerts and notifications in real-time via multiple channels, including mobile devices, emails, SMS, and digital displays. This ensures that critical information reaches employees, stakeholders, and relevant authorities swiftly and reliably, enabling them to take immediate action.
The most valuable functionality of Blackberry AtHoc is its ability to provide two-way communication during emergencies. It enables recipients to acknowledge alerts, report their status, and request assistance. This bi-directional communication ensures that organizations have an accurate understanding of the situation and can allocate resources effectively.
Blackberry AtHoc helps organizations by enhancing their emergency preparedness and response capabilities. It enables them to establish a centralized command center, where they can monitor and manage critical events. This allows for better coordination of response efforts, ensuring that the right actions are taken promptly.
Moreover, Blackberry AtHoc facilitates collaboration and information sharing among different stakeholders during emergencies. It enables organizations to establish secure chat groups, share documents, and exchange real-time updates. This fosters a collaborative environment, enabling effective decision-making and response.
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