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BMC TrueSight Capacity Optimization vs ITRS Capacity Planner comparison

 

Categories and Ranking

BMC TrueSight Capacity Opti...
Ranking in Infrastructure Capacity Planning
1st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ITRS Capacity Planner
Ranking in Infrastructure Capacity Planning
5th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Infrastructure Capacity Planning category, the mindshare of BMC TrueSight Capacity Optimization is 33.0%, up from 33.0% compared to the previous year. The mindshare of ITRS Capacity Planner is 10.7%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure Capacity Planning
 

Featured Reviews

DC
Jun 12, 2019
Enables us to right-size systems to free up resources, and identify performance problems down to the process level
Since I already have a sneak peek into the next releases, I'm very happy about what's going to be included. I would like to see continued support for the legacy parts of the tool, the old, seasoned parts that are very valuable to me. That is a message I continue to give to BMC: All the new stuff's great, but don't take away this really important stuff. That's my biggest fear, that I might lose some of my old functionality that is still extremely valuable. I want to make sure we don't lose any functionality, and that they just still keep delivering on what they're doing. I don't have anything more to ask than what they're offering.
MR
Jul 27, 2020
Using the machine-learning alerts has helped us catch errors before they become service-affecting
There is room for improvement on the reporting side of the product. The reports are perfectly serviceable and they give us the information that we need, but they can be a bit old-fashioned to look at. ITRS has acknowledged this — we've got a good relationship with them — and they're looking to make improvements and move more to real-time dashboards. The other thing that I don't particularly like about the current reports is that you can't save parameters. Every time you run a report you have to go through and reselect all the parameters that you want in that report. It would also be helpful for me if I could manage some elements of the system myself, a bit more. At the moment, if we want to have a new user and assign a license to that user on the system, we have to raise a ticket with their support desk. I would much prefer to be able to have a control panel where I can add people and assign licenses, just to speed up processes. Update (27/07): ITRS have provided the reporting functionality and it makes life so much easier! The ability to save and generate reports makes sharing information with colleagues without having to enter the parameters saves time each week.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most interesting feature is certainly the simulation of the load using different servers or different KPI parameters of the business."
"Workload characterization is super important because it lets us figure things out. Many people know, for example, that with Microsoft Word, Word.exe is the executable. Everybody knows their executable, but they don't always know what it does. It also launches other things. This tool has the ability and insight to track those things, and to know: "Oh, you wanted this executable, but this one started this, so you must want this, too." And it tells you what it had to add, what it was using or was spawning."
"We ingest a ton of business data. We are an insurance company and we have business data, like how many quotes are done an hour, and how many policies are sold per hour. The correlation engine in the new TrueSight Capacity Optimization components are wonderful. We can do correlation analysis over months of data, and then we run models to tell our business: 'If you do 1,000 more quotes an hour, we're going to have to upgrade, and we're going to need this much more hardware.'"
"The Forward Thinking scenario modeling is the most valuable feature. Using the tool, we've been able to model new demands on our systems and identify where bottlenecks will occur. We've been able to proactively address those issues and fix them before they become service-affecting."
 

Cons

"The memory management of Java application servers should be implemented to be able to size GC and footprint."
"Some of the data management is painful. Some of the new features haven't been implemented in quite the way I would like to get to levels of detail. For example, Visualizer parser doesn't take everything it should out of the Visualizer files. We've had to put in a work-around, but the work-around is not as accurate as what's in the file."
"There is room for improvement on the reporting side of the product. The reports are perfectly serviceable and they give us the information that we need, but they can be a bit old-fashioned to look at. ITRS has acknowledged this — we've got a good relationship with them — and they're looking to make improvements and move more to real-time dashboards."
 

Pricing and Cost Advice

"Right now, the licensing structure is by server. Everybody is licensed somewhat differently, depending on how big they are, how many licenses they have."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
17%
Manufacturing Company
8%
Media Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

BMC Capacity Optimization, TrueSight Capacity Optimization
Sumerian
 

Learn More

 

Overview

 

Sample Customers

Dilliard's
Information Not Available