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CA Process Automation vs Comindware Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Comindware Tracker
Ranking in Process Automation
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (51st)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.2%, up from 0.2% compared to the previous year. The mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"​It was easy to set up my team with access credentials to their files.​"
 

Cons

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"The initial setup seemed a bit complex, and there is no great documentation."
"This solution lacks API integration with some popular websites."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"I am expecting new updates to improve the software."
"The initial setup can be quite slow and finicky."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Great value for the money."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price is so reasonable."
"This solution has a very lost cost."
"Price per user works for me when they do not count my clients, which fill forms."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Comparisons

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Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about CA Process Automation vs. Comindware Tracker and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.