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CA Unified Communications Monitor vs Loom Systems comparison

Broadcom and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #71, while ServiceNow is ranked #64. Broadcom holds a 0.1% mindshare in IM, compared to ServiceNow’s 0.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 159 Views
  • 118 Comparison Views
50% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 285 Views
  • 175 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Loom Systems compete in unified communications management and AI-driven monitoring. Loom Systems shows an advantage in features with superior AI capabilities, while CA Unified Communications Monitor is preferred for cost and support.

Features: CA Unified Communications Monitor provides comprehensive monitoring with detailed performance metrics, real-time alerts, and in-depth analysis of communication environments. Loom Systems features AI-driven insights, predictive analytics, and proactive issue resolution capabilities that set it apart in the market.

Room for Improvement: CA Unified Communications Monitor could benefit from advanced AI integration, enhanced predictive capabilities, and more flexible deployment options. Loom Systems needs improvements in cost-efficiency, broader integration capabilities, and a more detailed alert system.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for user-friendly deployment and reliable support, smoothly integrating into existing systems. Loom Systems offers cloud-based deployment for rapid implementation with strong customer service, showcasing flexibility for modern environments.

Pricing and ROI: CA Unified Communications Monitor is appreciated for manageable costs and strong ROI in performance monitoring. Loom Systems requires a higher initial investment but offers significant ROI through predictive analytics and issue prevention, suggesting compelling long-term value.

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To learn more, read our detailed CA Unified Communications Monitor vs. Loom Systems Report (Updated: April 2025).
Buyer's Guide
CA Unified Communications Monitor vs. Loom Systems
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (102nd)
Loom Systems
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Computer Software Company
22%
Real Estate/Law Firm
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
No data available
 

Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. ScienceLogic
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
IT Infrastructure Monitoring
March 2025
Loom Systems reportDownload Loom Systems product report
 

Also Known As

CA UC Monitor
No data available
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
 

Sample Customers

BBVA Compass
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
CA Unified Communications Monitor vs. Loom Systems
April 2025
Free Report: CA Unified Communications Monitor vs. Loom Systems
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