We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Secure Email based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Typically, the installation is pretty simple."
"The biggest value of ISE is that it can get so granular with gaming systems, versus IoT and BYOD."
"I like the guest access feature, which has been important for us."
"The feature that I found most valuable is profiling. We use that to profile certain types of devices, and then depending on the manufacturer, drop them into the appropriate VLAN without us having to go in and manually add the devices."
"I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"Cisco ISE now competes with any other product in the space because of its centralized and unified highly secure access control with ISE."
"For us and our clients, the most valuable features of Identity Services Engine are really around the rich contact sharing that ISE gives you."
"Being able to authenticate wired users through 802.1X is valuable as it enhances our security."
"The product blocks spam emails."
"The solution works well."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The tech engineers are very knowledgeable."
"It provides good IT assistance."
"The most valuable features are protection against ransomware and spam."
"The customer server was great but it would have been better for me if they had support in other languages such as Spanish."
"Some of ISE's features need to be more agile. For example, we couldn't integrate our data because Cisco needs your data to be in its own format."
"The solution can lag somewhat as we have a large database."
"The tracking mechanism in Cisco ISE is relatively costly, especially its vendor-specific protocol."
"The learning curve is steep and the initial setup is complex."
"Documentation is probably the worst part of the software."
"I would like for the next release to be easier to implement and to limit its dependencies around ISE, Windows, the network as a whole, etc."
"It would be helpful for us to know what needs to be deployed, configured, and what changes we need to make to our devices when we don't receive the specific login which is an indication of a lack of connection or incorrect configuration."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"The reporting functionality needs to be improved."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews while Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 56 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Secure Email is rated 8.4. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Secure Email report.
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