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Cisco Secure Endpoint vs Trend Micro ServerProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Cisco Secure Endpoint's customer support is praised for responsiveness, knowledge, and effective assistance, although some experience slow response times.
Sentiment score
8.8
Trend Micro ServerProtect's technical support has mixed reviews, ranging from highly responsive to delayed, with satisfaction varying widely.
 

Room For Improvement

Sentiment score
6.5
Cisco Secure Endpoint needs better integration, streamlined dashboard, improved support, enhanced malware filtering, AI integration, and competitive pricing.
Sentiment score
5.0
Trend Micro ServerProtect needs better integration, visibility, management, features, and pricing while addressing security, stability, and fake threat detection issues.
 

Scalability Issues

Sentiment score
8.8
Cisco Secure Endpoint offers scalable, easy deployment across varied environments, enhanced by SecureX integration, requiring minimal management effort.
Sentiment score
8.5
Trend Micro ServerProtect is scalable, supports thousands of users, and is highly rated for enterprise and government use.
 

Setup Cost

No sentiment score available
Cisco Secure Endpoint offers flexible, justified pricing from $2-$3 per endpoint, with savings through Enterprise Agreement bundling.
No sentiment score available
 

Stability Issues

Sentiment score
5.8
Cisco Secure Endpoint is highly stable and reliable, with minimal issues, consistently praised across large deployments.
No sentiment score available
Trend Micro ServerProtect is stable, well-tested, with minor configuration issues resolved quickly, and earns high stability ratings.
 

Valuable Features

Sentiment score
8.5
Cisco Secure Endpoint provides robust malware protection and threat analytics with integration and automation features for enhanced endpoint security.
Sentiment score
8.0
Centralized administration, intelligent security, ease of use, and virtualization greatly enhance performance, management, and user protection in virtual environments.
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Detection and Response (EDR) (12th), Cisco Security Portfolio (6th)
Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
47th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.0% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AKSHAYK - PeerSpot reviewer
Identifies the malicious content in an organization's network
We must install an agent on every laptop. We do not know how to do it for the network. We shouldn’t have to install agents individually if it's a corporate network. The product does not provide options like tunnel creation or virtual appliances. If there are 2000 users and only one network administrator, installing the agent on every laptop will be time-consuming.
Syed Azimuddin - PeerSpot reviewer
Realtime intelligent end-to-end detection and protection from malware in a highly versatile product
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
14%
Government
12%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
The solution should provide features to block devices, specific IPs or URLs.
 

Also Known As

Cisco AMP for Endpoints
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Learn More

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Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Siemens
Find out what your peers are saying about Cisco Secure Endpoint vs. Trend Micro ServerProtect and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.