There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions. It would be beneficial to streamline these processes. We mainly want them to continue enhancing the existing system. Overall, I am satisfied with its functionality. We also can consider pricing as an area for improvement. Maybe Trend Micro could have made it a bit cheaper.
Consultant at a computer software company with 51-200 employees
MSP
2022-03-02T11:12:07Z
Mar 2, 2022
Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR (endpoint detection and response) visibility, because a server is still an endpoint.
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
2021-09-17T14:59:00Z
Sep 17, 2021
One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what cause it to occur.
Information Technology Security Assistant Manager at a comms service provider with 51-200 employees
Real User
2021-08-07T11:16:05Z
Aug 7, 2021
I would like to see a Sandbox type of feature included. There are several features we don't use because they need some add-ons and some we'd like to see that are not included such as an intrusion prevention system. Having such a feature would mean that we wouldn't need to be dependent on the firewall.
Information Technology Security Assistant Manager at a comms service provider with 51-200 employees
Real User
2020-05-28T06:26:42Z
May 28, 2020
I would like to see SMS notifications sent as alerts, in case we do not have access to our email. This way, we would know who is copying information outside of our data center. When malicious activity is detected, the packets should be removed from the traffic and saved on our server for analysis.
Cyber Security Engineer at a computer software company with 51-200 employees
Real User
2020-05-05T06:08:33Z
May 5, 2020
I don't think there are really any large areas of concern for me right now although it would be helpful if the endpoint security had a vulnerability scanner for management solutions built into it. It would mean that if, for example, a system had different patches it would also be able to report that to you. I'd like to see more modules. The vulnerability management feature would be something I'd like to see in the next release so that most endpoint software had a patch management or a vulnerability management. It would mean that you would not have to rely on two different agents and workstations, one for patching and one for security. I believe Fortinet has this.
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.
Head of IT Infrastructure at a transportation company with 1,001-5,000 employees
Real User
2020-02-18T07:41:00Z
Feb 18, 2020
The price of the product could be improved, other than that it's a perfect solution. I'd like to see an enhanced dashboard in the next release. Previously, when we used it as an on-prem solution they offered us the reporting server, which was amazing. We were able to get a weekly report that could be customized. When we moved to cloud this feature wasn't available so the dashboard needs to be enhanced a little bit. It's also lacking analytics and a machine learning technique.
Networking & Security Specialist at a transportation company with 51-200 employees
Real User
2019-12-09T10:58:00Z
Dec 9, 2019
When we looked at Cylance, in comparison to Trend Micro, there are some features that seem to be better on Cylance than on Trend Micro. Cylance offers, for example, an easier management console and some functions are easier to implement. Trend Micro is a little bit complicated when it comes to setting up special policies. You need to look deeper for special features, as it's not as obvious as Cylance, for example, which allows you to find items with just one click.
Works at a hospitality company with 201-500 employees
Real User
2018-11-28T09:05:00Z
Nov 28, 2018
I would like to see separate protections of my server and my client. There are other solutions out there that do this. We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems,...
The solution should provide features to block devices, specific IPs or URLs.
Probably more notification options. Notifications are not very good with Trend Micro. So, a bit more notification functionality needs improvement.
There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions. It would be beneficial to streamline these processes. We mainly want them to continue enhancing the existing system. Overall, I am satisfied with its functionality. We also can consider pricing as an area for improvement. Maybe Trend Micro could have made it a bit cheaper.
The endpoint protection could always be stronger.
Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR (endpoint detection and response) visibility, because a server is still an endpoint.
One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what cause it to occur.
I would like to see a Sandbox type of feature included. There are several features we don't use because they need some add-ons and some we'd like to see that are not included such as an intrusion prevention system. Having such a feature would mean that we wouldn't need to be dependent on the firewall.
I would like to see SMS notifications sent as alerts, in case we do not have access to our email. This way, we would know who is copying information outside of our data center. When malicious activity is detected, the packets should be removed from the traffic and saved on our server for analysis.
I don't think there are really any large areas of concern for me right now although it would be helpful if the endpoint security had a vulnerability scanner for management solutions built into it. It would mean that if, for example, a system had different patches it would also be able to report that to you. I'd like to see more modules. The vulnerability management feature would be something I'd like to see in the next release so that most endpoint software had a patch management or a vulnerability management. It would mean that you would not have to rely on two different agents and workstations, one for patching and one for security. I believe Fortinet has this.
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.
The price of the product could be improved, other than that it's a perfect solution. I'd like to see an enhanced dashboard in the next release. Previously, when we used it as an on-prem solution they offered us the reporting server, which was amazing. We were able to get a weekly report that could be customized. When we moved to cloud this feature wasn't available so the dashboard needs to be enhanced a little bit. It's also lacking analytics and a machine learning technique.
When we looked at Cylance, in comparison to Trend Micro, there are some features that seem to be better on Cylance than on Trend Micro. Cylance offers, for example, an easier management console and some functions are easier to implement. Trend Micro is a little bit complicated when it comes to setting up special policies. You need to look deeper for special features, as it's not as obvious as Cylance, for example, which allows you to find items with just one click.
I would like to see separate protections of my server and my client. There are other solutions out there that do this. We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming.