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Comindware Tracker vs Oracle Process Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Comindware Tracker
Ranking in Process Automation
39th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (49th)
Oracle Process Cloud Service
Ranking in Process Automation
17th
Average Rating
10.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Process Automation category, the mindshare of Comindware Tracker is 0.1%, down from 0.2% compared to the previous year. The mindshare of Oracle Process Cloud Service is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

clientac994590 - PeerSpot reviewer
Efficiency has improved with the standardization of our business processes
There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.
Sherif Bashar - PeerSpot reviewer
Helps to transform an organization from a paper-based system to a paperless one using a workflow engine
The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system. We rely on it as the backbone of our processes. It allows us to create self-service requirements, processes, and applications. Integrating the tool with other applications was very easy. They provide REST services, making integration straightforward. Additionally, they offer documentation in the cloud, which makes the integration process even easier. It regularly updates and enhances its services every quarter, which has benefitted us greatly. It's easy for a beginner to work with the solution for the first time. Oracle provides materials and live labs that make learning and getting started with the platform easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​It was easy to set up my team with access credentials to their files.​"
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"Low code development."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
 

Cons

"The initial setup seemed a bit complex, and there is no great documentation."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"This solution lacks API integration with some popular websites."
"The initial setup can be quite slow and finicky."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"There are not very many report templates, and if there were more, it would really help."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"I am expecting new updates to improve the software."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
 

Pricing and Cost Advice

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Price per user works for me when they do not count my clients, which fill forms."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Great value for the money."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The price is so reasonable."
"This solution has a very lost cost."
"You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption, including the number of messages sent"
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Top Industries

By visitors reading reviews
Educational Organization
68%
Real Estate/Law Firm
5%
Computer Software Company
5%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about Oracle Process Cloud Service?
The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so ...
What is your experience regarding pricing and costs for Oracle Process Cloud Service?
You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption...
What needs improvement with Oracle Process Cloud Service?
The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who...
 

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Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Atlatl, National Pharmacies, Mitsubishi Electric
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation. Updated: December 2024.
823,795 professionals have used our research since 2012.