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Comm100 Live Chat vs LiveChat comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Comm100 Live Chat
Ranking in Live Chat
6th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LiveChat
Ranking in Live Chat
3rd
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Help Desk Software (34th), IT Service Management (ITSM) (40th)
 

Mindshare comparison

As of December 2024, in the Live Chat category, the mindshare of Comm100 Live Chat is 6.3%, down from 6.3% compared to the previous year. The mindshare of LiveChat is 18.8%, up from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
 

Featured Reviews

SS
Great monitoring and chat features
I mainly use Comm100 for live chat between users The most valuable features are the ability to monitor users and to have a real-time internal chat with someone while they're chatting with someone on the outside. The system's stability could use an upgrade, it has a tendency to glitch sometimes.…
it_user371517 - PeerSpot reviewer
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
We have recommend this product to many camps in our industry and it is being adopted as a best practice during summer camp sales season. I am not tech savvy. This is a product we implemented and I love it. There is nothing that I feel is missing. It truly does what I need it to do and anything else I would say, I would be making it up.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
No data available
 

Also Known As

No data available
chat.io
 

Learn More

 

Overview

 

Sample Customers

Rackspace, Stanford University, Canadian Blood Services, IBM, Fitbit
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Find out what your peers are saying about CafeX Communications, 3CX, LiveChat and others in Live Chat. Updated: November 2024.
824,067 professionals have used our research since 2012.